Common use of Enrollee Services Clause in Contracts

Enrollee Services. 2.10.1 Enrollee Service Representatives (ESRs). The Contractor must employ ESRs trained to answer inquiries and concerns from Enrollees and Potential Enrollees, consistent with the requirements of 42 C.F.R. §§ 422.111(h) and 423.128(d) as well as the following requirements:

Enrollee Services. 2.10.1 A. Enrollee Service Representatives (ESRs). ) The Contractor must employ ESRs trained to answer Enrollee inquiries and concerns from Enrollees and Potential EnrolleesEligible Beneficiaries, consistent with the requirements of 42 C.F.R. §§ 422.111(h) and 423.128(d) as well as the following requirements:

Enrollee Services. 2.10.1 2.12.1. Enrollee Service Representatives (ESRs). The Contractor must employ ESRs trained to answer Enrollee inquiries and concerns from Enrollees and Potential potential Enrollees, consistent with the requirements of 42 C.F.R. §§ 422.111(h) and 423.128(d) as well as the following requirements:

Enrollee Services. 2.10.1 2.12.1. Enrollee Service Representatives service representatives (ESRs). The Contractor must employ ESRs trained to answer Enrollee inquiries and concerns from Enrollees and Potential potential Enrollees, consistent with the requirements of 42 C.F.R. §§ 422.111(h) and 423.128(d) as well as the following requirements:

Enrollee Services. 2.10.1 A. Enrollee Service Representatives (ESRs). ) The Contractor must employ ESRs trained to answer Enrollee inquiries and concerns from Enrollees and Potential potential Enrollees. ESRs must be capable of speaking directly with, consistent with the requirements of 42 C.F.R. §§ 422.111(h) and 423.128(d) as well as the following requirements:or arranging for someone else to speak with, Enrollees in their primary language, or through an alternative language device or telephone translation service.

Enrollee Services. 2.10.1 A. Enrollee Service Representatives (ESRs). ) The Contractor must employ ESRs trained to answer Enrollee inquiries and concerns from Enrollees and Potential Enrollees. ESRs must be capable of speaking directly with, consistent with the requirements of 42 C.F.R. §§ 422.111(h) and 423.128(d) as well as the following requirements:or arranging for someone else to speak with, Enrollees in their primary language, or through an alternative language device or telephone translation service.

Enrollee Services. 2.10.1 Enrollee Service Representatives (ESRs). The Contractor must employ ESRs trained to answer inquiries and concerns from Enrollees and Potential Enrollees, consistent with the requirements of 42 C.F.R. §§ 422.111(h422.111(h)(1) and 423.128(d423.128(d)(1) as well as the following requirements: