Error Rectification Clause Samples

Error Rectification. All software contains errors also known as “bugs”. BGL will rectify Software errors as follows: Critical errors, no workaround available - The entire application(s), components or business functionality will not work, and no workaround is available. The business impact of the error is critical. Users are prevented from using the system. BGL will work until the error is resolved. M ajor errors, workaround available - The entire application(s), components or business functionality will not work but a business workaround is available. The business impact of the error is high. Users are hindered from being able to utilise the system and/or their productivity is lowered. BGL will rectify the error within 10 days. M edium errors, workaround available - A minor part of the application(s) or business functionality does not work as expected. The business functionality is nominally compromised. The business impact of the error is medium. The user is partially hindered from being able to utilise the system but also has some kind of a workaround. BGL will rectify the error within 30 days. M inor errors - The function does not perform as expected, however business functionality is not compromised. The business impact of the issue is low. The error does not impair users from utilising the system. BGL will rectify the error within 90 days. BGL or the Owner(s) of the Software shall not be held liable for any errors or omissions in the Software and shall not be held liable for any loss either consequential, direct or indirect incurred by you as a result of the use of the Software. BGL’s Fair Use Policy is intended to ensure the availability of the Software to all subscribers. BGL may apply the Fair Use Policy where your usage of the Software is: ● Fraudulent, ● involves a non-ordinary use, ● causes significant congestion, disruption or otherwise adversely affect the performance of the Software or related services, or ● adversely affects another subscriber’s use of or access to the Software or related services. In the event You breach the Fair Use Policy, BGL will allow 3 days for You to rectify your breach. If you do not rectify your breach within 3 days, BGL reserves the right to cancel your subscription or limit your access to the Software. You must only use the Software for your own lawful business purposes, in accordance with this Agreement and any notice sent by BGL to you or any condition posted on the BGL Website. Should You not accept a change to this agreement mad...
View SourceView Similar (5)
Error Rectification. 9T Labs will eliminate correctly reported Errors in the Software within a reasonable time period in accordance with the SLA by means of one of the following measures: (i) by offering and installing a Correction Release to the Customer or, if this is not sufficient, by providing an Update. Such Update and the installation thereof are free of charge; (ii) by giving the Customer instructions on how to temporarily bypass or eliminate the Error (workaround). The Customer is obliged to fulfil the instructions with appropriately trained and competent employees unless following such instructions is unreasonable for the Customer; (iii) by eliminating the Error via VPN-access; or (iv) by eliminating the Error on the premises of the Customer if none of the above measures are in any way promising to resolve the Error. This will be charged according to the Additional Fees stated in Annex 1 unless the Error occurred within the Warranty Period.
View Source

Related to Error Rectification

  • Rectification Where the surface irregularity of sub-grade and the various pavement course fall outside the specified tolerances contractor shall be liable .to rectify these in the manner described below and to the satisfaction of the Engineer - in-charge. .

  • Error Correction If an error results from an act or omission of the Custodian in performing the services under this Agreement, the Custodian may take such remedial action as it considers appropriate under the circumstances, which may include effecting corrective transactions involving the Client’s assets, where and to the extent reasonably necessary to place the Client in the position (or its equivalent) it would have been had the error not occurred. The Custodian will be responsible for Losses arising from its errors in accordance with the terms of this Agreement and will be entitled to retain gains arising from its errors or related remedial actions unless otherwise prohibited by Law. Where an error results in a series of related Losses and gains, the Custodian will be entitled to net gains against Losses when permitted by ▇▇▇. The Custodian will have no duty to notify or account to the Client for any Loss or gain associated with an error it has fully remediated.

  • Correction of Errors Contractor shall perform, at its own cost and expense and without reimbursement from the District, any work necessary to correct errors or omissions which are caused by the Contractor’s failure to comply with the standard of care required herein.

  • Loop Testing/Trouble Reporting 2.1.6.1 Telepak Networks will be responsible for testing and isolating troubles on the Loops. Telepak Networks must test and isolate trouble to the BellSouth portion of a designed/non-designed unbundled Loop (e.g., UVL-SL2, UCL-D, UVL-SL1, UCL-ND, etc.) before reporting repair to the UNE Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from BellSouth at the time of the trouble report, Telepak Networks will be required to provide the results of the Telepak Networks test which indicate a problem on the BellSouth provided Loop. 2.1.6.2 Once Telepak Networks has isolated a trouble to the BellSouth provided Loop, and had issued a trouble report to BellSouth on the Loop, BellSouth will take the actions necessary to repair the Loop if a trouble actually exists. BellSouth will repair these Loops in the same time frames that BellSouth repairs similarly situated Loops to its End Users. 2.1.6.3 If Telepak Networks reports a trouble on a non-designed or designed Loop and no trouble actually exists, BellSouth will charge Telepak Networks for any dispatching and testing (both inside and outside the CO) required by BellSouth in order to confirm the Loop’s working status. 2.1.6.4 In the event BellSouth must dispatch to the end-user’s location more than once due to incorrect or incomplete information provided by Telepak Networks (e.g., incomplete address, incorrect contact name/number, etc.), BellSouth will ▇▇▇▇ ▇▇▇▇▇▇▇ Networks for each additional dispatch required to repair the circuit due to the incorrect/incomplete information provided. BellSouth will assess the applicable Trouble Determination rates from BellSouth’s FCC or state tariffs.

  • Rectification of Safety Hazard (a) Where, because of the existence of a safety hazard, a site has been stopped for a defined period of time and Employees sent off site by agreement between Site Managers and any combination of Union Official/s, Health and Safety Committee, those people who remain on site to do rectification work will be paid at the rate of double time for all such work. (b) This would not be applicable on normal de watering (see clause 32.6 hereof) or normal housekeeping work or where a section of the site has been declared unsafe and normal rectification occurs whilst the remainder of the site carries on working. It is agreed that any ‘housekeeping’ work performed on Projects is to be paid at single time rate.