Common use of Error Reporting and Claims Clause in Contracts

Error Reporting and Claims. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity tab. In case of errors or questions about your funds transfers or statement, contact us as soon as you can with this information: (1) your name and Account number; (2) a description of the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accounts. We will tell you the results within 3 business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity tab. In case of errors or questions about your funds transfers or statement, contact us as soon as you can with this at 000-000-0000 or 000-000-0000, or by U.S. Mail at 1st Source Bank, P.O. Box 1602, South Bend, Indiana 46634. You will need to provide the following information: (1) your name and Account number; (2) a description of the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accounts. We will tell you the results within 3 business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your RecipientAccount. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipientinstitution. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your Popmoney®, External Transfers and Loan Payments, contact us as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement. Contact us by emailing us at Xxxxxxxxxxxxxx@xxxxxxx.xxx, or by writing to Sun East Federal Credit Union, X.X. Xxx 0000, Xxxxx, XX 00000, or by calling us at 000-000-0000 or 000-0-XXXXXXX (877-578-6327). You can see a complete statement of all your funds transfers Popmoney®, Funds Transfers and Loan Payments effected or pending at any time by clicking on the Activity tabHistory tab for the Service on Sun East’s Online Banking website. In case of errors or questions about We must hear from you within 60 days after we FIRST posted the transfer to your funds transfers or statement, contact us as soon as you can with this information: . (1) Tell us your name name, and Account number; the account number of the account to which the error relates. (2) a description of Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and . (3) Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business daysBusiness Days. We will determine whether we committed an error within 10 business days Business Days (20 business days Business Days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts within 10 business days Business Days (20 business days Business Days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business daysBusiness Days, we may not credit/debit the applicable accounts. We will tell you the results within 3 business days three (3) Business Days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of the financial institutions holding institution that holds the Account account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, e-mail us at xxxxxxxxxxxxx@xxxxxx.xxx, telephone us at (000) 000-0000 or (800) SEE-SAFE, or write to us at: SAFE Credit Union 0000 Xxxx Xxxxx Xxxx, Xxxxx 000 Xxxxxx XX 00000-0000 as soon as possible if you think your statement is wrong or if you need more information about a transfer listed on the statement. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity History tab. In case of errors We must hear from you no later than 60 days after we sent the first statement on which the problem or questions about error appeared. Include the following information in your funds transfers or statement, contact letter: a. Tell us as soon as you can with this information: (1) your name and Account account number; (2) a description of . b. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) . c. Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orallyverbally, we may require SAFE requires that you send us your complaint or question questions in writing within 10 business days. We will determine whether we committed an error tell you the results of our investigation within 10 business days (5 business days after receipt of written complaint for fraudulent Visa Debit Card signature-based point-of- sale (POS) transactions and 20 business days for a new member accountsaccount open less than 30 days) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for in the case of a transfer resulting from a POS debit card transaction, or a new member accountsaccount open less than 30 days) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts provisionally recredit your account within 10 business days for the amount you think is in error (5 business days for fraudulent debit card Visa POS transactions and 20 business days for a new member accounts) for the amount you believe is in erroraccount open less than 30 days), so that you or your intended Recipient will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your Your complaint or question or complaint must be in writing and if we do not receive it within 10 business days, we may will not credit/debit the applicable accounts. We will tell you the results within 3 business days after completing our investigationrecredit your account. If we decide determine after our investigation that we an error did not make an erroroccur, we will send you a written explanationexplanation within 3 business days after we finish our investigation, and we will debit your account for the amount of the provisional credit. You may ask for copies of the documents that we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, contact us as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement. Contact us by emailing us at xxxxxxxx@xxxxxxxxxx.xxx, or by writing to Bankwell Electronic Banking Department, 000 Xxx Xxxxxx, Xxx Xxxxxx, XX 00000, or by telephoning us at (877) 715-­‐3265. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity tabHistory tab on the Service website. In case of errors or questions about We must hear from you within 60 days after we FIRST posted the transfer to your funds transfers or statement, contact us as soon as you can with this information: . (1) Tell us your name name, and the account number of the Account number; to which the error relates. (2) a description of Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and . (3) Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business daysBusiness Days. We will determine whether we committed an error within 10 business days Business Days (20 business days Business Days for new member Bank accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accountsBank Accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts Accounts within 10 business days Business Days (20 business days Business Days for new member Bank accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business daysBusiness Days, we may not credit/debit the applicable accountsAccounts. We will tell you the results within 3 business days three (3) Business Days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of the financial institutions holding institution that holds the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, you may contact us. Contact information is available in the Contact Us section of our website at xxx.xxxxxx.xxx. Contact us as soon as you can if you think your statement is wrong or if you need more information about a transfer listed on the statement. You can see a complete statement of all your funds transfers effected affected or pending at any time by clicking on the Activity History tab. In case of errors or questions about We must hear from you within 60 days after we FIRST posted the transfer to your funds transfers or statement, contact us as soon as you can with this . Please be prepared to provide the following information: (1) Tell us your name and the account number of the Account numberto which the error relates; (2) a description of Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts Accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accountsAccounts. We will tell you the results within 3 three business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your External Transfers and Loan Payments, contact us as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement. Contact us by emailing us at xxxxxxxxxxxxx@xxxxxxx.xxx, or by writing to Sun East Federal Credit Union, PO Box 2231, Aston, PA 19014, or by calling us at 000-000-0000 or 000-0-XXXXXXX (877-578-6327). You can see a complete statement of all your funds transfers Funds Transfers and Loan Payments effected or pending at any time by clicking on the Activity tabHistory tab for the Service on Sun East’s Online Banking website. In case of errors or questions about We must hear from you within 60 days after we FIRST posted the transfer to your funds transfers or statement, contact us as soon as you can with this information: . (1) Tell us your name name, and Account number; the account number of the account to which the error relates. (2) a description of Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and . (3) Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business daysBusiness Days. We will determine whether we committed an error within 10 business days Business Days (20 business days Business Days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts within 10 business days Business Days (20 business days Business Days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business daysBusiness Days, we may not credit/debit the applicable accounts. We will tell you the results within 3 business days three (3) Business Days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of the financial institutions holding institution that holds the Account account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, e-mail us at xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx, telephone us at 000.000.0000 during normal business hours, or write to us at Internet Banking Team, Penn Community Bank, 000 Xxxx Xxxxxx, Xxxxxxx, Xxxxxxxxxxxx 00000 as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity History tab. In case We must hear from you within 60 days after we FIRST posted the transfer to your statement: - Tell us your name, and the account number of errors or questions about your funds transfers or statement, contact us as soon as you can with this information: (1) your name and the Account number; (2) a description of to which the error relates - Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) information - Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. error If you tell us orally, we may require that you send us your complaint or question in writing within 10 ten (10) business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and and, subject to the Terms, will correct any our error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts Accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accountsAccounts. We will tell you the results within 3 three (3) business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, you may contact us. Contact information is available in the Contact Us section of our website at xxx.xxxxxxx.xxx. Contact us as soon as you can if you think your statement is wrong or if you need more information about a transfer listed on the statement. You can see a complete statement of all your funds transfers effected affected or pending at any time by clicking on the Activity History tab. In case of errors or questions about We must hear from you within 60 days after we FIRST posted the transfer to your funds transfers or statement, contact us as soon as you can with this . Please be prepared to provide the following information: (1) Tell us your name and the account number of the Account numberto which the error relates; (2) a description of Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts Accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accountsAccounts. We will tell you the results within 3 three business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, contact us as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity History tab. In case We must hear from you within sixty (60) days after we FIRST posted the transfer to your statement: a) Tell us your name, and the account number of errors or questions about your funds transfers or statement, contact us as soon as you can with this information: (1the Account to which the error relates. b) your name and Account number; (2) a description of Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3. c) Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accountsAccounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accountsAccounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts Accounts within 10 business days (20 business days for new member accountsAccounts) for the amount you believe is in error, so that you or your intended Recipient recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accountsAccounts. We will tell you the results within 3 three business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipientrecipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipientrecipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, contact us as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement. You can see a complete statement of all your funds transfers effected affected or pending at any time by clicking on the Activity tab. In case of errors or questions about your funds transfers or statement, contact us as soon as you can with this information: pending (1) Tell us your name name, and the account number of the Account number; to which the error relates. (2) a description of Describe the error or the transfer you are unsure about, about and explain as clearly as you can why you believe it is in error or why you need more information; and . (3) Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts Accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accountsAccounts. We will tell you the results within 3 three business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, e-mail us at xxxxxxx@xxxxxxxxxxxxxx.xxx or telephone us at (000) 000-0000 or write to us at First Community Credit Union, ATTN: eCommerce Department, 00000 Xxxxxxxxxxxx Xxxxxxx Xxxx, Xxxxxxxxxxxx, XX 00000 as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity History tab. In case of errors or questions about We must hear from you within 60 days after we FIRST posted the transfer to your funds transfers or statement, contact us as soon as you can with this information: . (1) Tell us your name name, and the account number of the Account number; to which the error relates. (2) a description of Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and . (3) Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for if the transfer involved a new member accountsaccount) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for if the transfer involved a new member accountsaccount) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts Accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accountsAccounts. Your account is considered a new account for the first 30 days after the first deposit is made. We will tell you the results within 3 three business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity tab. In case of errors or questions about your funds transfers or statement, contact us as soon as you can with this information: (1) your name and Account number; (2) a description of the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accounts. We will tell you the results within 3 business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your RecipientAccount. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipientinstitution. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, contact us as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement. You can see a complete statement of all your funds transfers effected affected or pending at any time by clicking on the Activity tab. In case of errors or questions about your funds transfers or statement, contact us as soon as you can with this information: pending (1) Tell us your name name, and the account number of the Account number; to which the error relates. (2) a description of Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and . (3) Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts Accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accountsAccounts. We will tell you the results within 3 three business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.