Common use of Error Reporting and Claims Clause in Contracts

Error Reporting and Claims. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity tab. In case of errors or questions about your funds transfers or statement, contact us as soon as you can with this information: (1) your name and Account number; (2) a description of the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accounts. We will tell you the results within 3 business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity tab. In case of errors or questions about your funds transfers or statement, contact us as soon as you can with this at 000-000-0000 or 000-000-0000, or by U.S. Mail at 1st Source Bank, P.O. Box 1602, South Bend, Indiana 46634. You will need to provide the following information: (1) your name and Account number; (2) a description of the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accounts. We will tell you the results within 3 business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your RecipientAccount. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipientinstitution. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, e-mail us at xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx, telephone us at 000.000.0000 during normal business hours, or write to us at Internet Banking Team, Penn Community Bank, 000 Xxxx Xxxxxx, Xxxxxxx, Xxxxxxxxxxxx 00000 as soon as you can, if you think your statement is wrong or if you need more information about a transfer listed on the statement. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity History tab. In case We must hear from you within 60 days after we FIRST posted the transfer to your statement: - Tell us your name, and the account number of errors or questions about your funds transfers or statement, contact us as soon as you can with this information: (1) your name and the Account number; (2) a description of to which the error relates - Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) information - Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. error If you tell us orally, we may require that you send us your complaint or question in writing within 10 ten (10) business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and and, subject to the Terms, will correct any our error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts Accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accountsAccounts. We will tell you the results within 3 three (3) business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, you may contact us. Contact information is available in the Contact Us section of our website at xxx.xxxxxxx.xxx. Contact us as soon as you can if you think your statement is wrong or if you need more information about a transfer listed on the statement. You can see a complete statement of all your funds transfers effected affected or pending at any time by clicking on the Activity History tab. In case of errors or questions about We must hear from you within 60 days after we FIRST posted the transfer to your funds transfers or statement, contact us as soon as you can with this . Please be prepared to provide the following information: (1) Tell us your name and the account number of the Account numberto which the error relates; (2) a description of Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts Accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accountsAccounts. We will tell you the results within 3 three business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. You can see a complete statement of all your funds transfers effected or pending at any time by clicking on the Activity tab. In case of errors or questions about your funds transfers or statement, contact us as soon as you can with this information: (1) your name and Account number; (2) a description of the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accounts. We will tell you the results within 3 business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your RecipientAccount. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipientinstitution. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

Error Reporting and Claims. In case of errors or questions about your funds transfers, you may contact us. Contact information is available in the Contact Us section of our website at xxx.xxxxxx.xxx. Contact us as soon as you can if you think your statement is wrong or if you need more information about a transfer listed on the statement. You can see a complete statement of all your funds transfers effected affected or pending at any time by clicking on the Activity History tab. In case of errors or questions about We must hear from you within 60 days after we FIRST posted the transfer to your funds transfers or statement, contact us as soon as you can with this . Please be prepared to provide the following information: (1) Tell us your name and the account number of the Account numberto which the error relates; (2) a description of Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information; and (3) Tell us the dollar amount of the suspected error. We must hear from you within 60 days after we FIRST posted the transfer to your statement. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether we committed an error within 10 business days (20 business days for new member accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days for new member accounts) to investigate your complaint or question. If we decide to do this, we will credit/debit the applicable accounts Accounts within 10 business days (20 business days for new member accounts) for the amount you believe is in error, so that you or your intended Recipient will have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or complaint in writing and we do not receive it within 10 business days, we may not credit/debit the applicable accountsAccounts. We will tell you the results within 3 three business days after completing our investigation. If we decide that we did not make an error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account or the account of your Recipient. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution or the Recipient. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.