Common use of Error Reporting and Claims Clause in Contracts

Error Reporting and Claims. For Error Resolution procedures concerning your personal HSBC accounts, you may refer to the Personal Internet Banking Terms and Conditions at any time by clicking on “Terms & Conditions” in the footer of the Personal Internet Banking website, and then clicking “Personal Internet Banking” in the “Other Terms & Conditions” section of the menu on the right. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding the Account. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution. Any rights you may have against a financial institution for such errors, delays or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.