Error Resolution for Business Accounts Sample Clauses

Error Resolution for Business Accounts. You agree to act in a prompt and reasonable manner in reviewing any account statement, notice or other communication we send to you and in reporting any error to us. You will have acted in a prompt and reasonable manner if you notify the Program Manager of any error or other exception related to the Services within thirty (30) days after we mail or email you a statement of your account or make your statement available online. In case of errors or questions about transfers or bill payments initiated through the Application to or from any Business Account, contact the Program Manager. You should give us the following information: ● Tell us your name and account number(s). ● Describe the suspected error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. ● Tell us the dollar amount of the suspected error. We will investigate your claim and respond to your request in a commercially reasonable period of time. If you phone us, we may request that you give us the information in writing.