Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. Tell us your name; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint in writing within ten
Appears in 8 contracts
Samples: Online & Mobile Banking Agreement, Terms of Service, Customer Access Agreement
Errors, Questions, and Complaints. a. 1. In case of errors or questions about your transactions, you should contact us as soon as possible contact us as set forth in Section 6 of the General Terms above.
b. 2. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must:
1. : • Tell us your name;
2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and,
3. , • Tell us the dollar amount of the suspected error.
c. 3. If you tell us orally, we may require that you send your complaint in writing within ten
Appears in 3 contracts
Samples: Online & Mobile Banking Agreement, Online & Mobile Banking Agreement, Terms of Service
Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above.
b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must:
1. Tell us your name;
2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and,
3. c. Tell us the dollar amount of the suspected error.
c. d. If you tell us orally, we may require that you send your complaint in writing within ten
Appears in 3 contracts
Samples: Terms of Service, Terms of Service, Terms of Service
Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above.
b. . If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must:
1. a. Tell us your name;
2. b. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and,
3. c. Tell us the dollar amount of the suspected error.
c. d. If you tell us orally, we may require that you send your complaint in writing within ten
Appears in 2 contracts
Samples: Terms of Service, Terms of Service
Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above.
b. . If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you make the applicable periodic statement for your account that identifies the erroravailable to you. You must:
1. Tell us your name;
2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and,
3. Tell us the dollar amount of the suspected error.
c. If you tell us orally, we may require that you send your complaint in writing within ten
Appears in 1 contract
Samples: Terms of Service
Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above.
b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the first applicable periodic statement for your account that identifies the error. You must:
1. Tell us your namename and account number;
2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and,
3. Tell us the dollar amount of the suspected error.
c. If you tell us orally, we may require that you send your complaint or question in writing within ten
Appears in 1 contract
Samples: Terms of Service
Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of 12 (Notices to Us Regarding the General Terms Account to Account Transfer Service) above.
b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must:
1. Tell us your namename and account number (if any);
2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and,
3. Tell us the dollar amount of the suspected error.
c. If you tell us orally, we may require that you send your complaint in writing within ten
Appears in 1 contract
Samples: Online Banking Agreement
Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above.
b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must:
1. : • Tell us your name;
2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and,
3. , • Tell us the dollar amount of the suspected error.
c. If you tell us orallyverbally, we may require that you send your complaint in writing within ten
Appears in 1 contract
Samples: Terms of Service
Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of 12 (Notices to Us Regarding the General Terms Account to Account Transfer Service) above.
b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must:
1. Tell us your name;
2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and,
3. Tell us the dollar amount of the suspected error.
c. If you tell us orally, we may require that you send your complaint in writing within ten
Appears in 1 contract