Escalation Route. All support issues should be raised through the Enterprise Self Service Portal. In case of difficulties please follow the escalation route shown below: • Bottomline Technical Support Centre • 0870 0818 250 (Option2) • Email: xxxx-xxxxxxx@xxxxxxxxxx.xxx • Payments SupportManager • Head of Customer Support
Appears in 4 contracts
Samples: Software Support Agreement, Software Support Agreement, Software Support Agreement
Escalation Route. All support issues should be raised through the Enterprise Self Service Portal. In case of difficulties please plea se follow the escalation route shown below: • Bottomline Technical Support Centre • 0870 0818 250 (Option2) 0330 678 0991 • Email: xxxx-xxxxxxx@xxxxxxxxxx.xxx • Payments SupportManager Support Manager • Head of Customer Support
Appears in 1 contract
Samples: Software Support Agreement