Escalation. If the Customer is dissatisfied with any aspect of the services provided by IET or the Customer wishes to cancel services, the following escalation procedure will be used to reach a resolution:
Appears in 156 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement
Escalation. If the Customer customer is dissatisfied with any aspect of the services provided by IET or the Customer customer wishes to cancel services, the following escalation procedure will be used to reach a resolution:
Appears in 27 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement