Estimating the electricity usage. (a) If your meter is unable to be read, or your metering data is not obtained, for any reason (for example, if access to the meter cannot be gained, or the meter breaks down or is faulty), the amount of electricity which was purchased from us at your premises may be estimated. The bill will clearly state that the bill is based on an estimated reading. (b) When your meter is subsequently read, the bill will be adjusted for the difference between the estimate and the actual amount of electricity used, based on the reading of the meter. When you have received an estimated bill due to the absence of metering data and such absence was not caused by your act or omission, and a subsequent meter reading shows that you have been undercharged, we will offer you the option of paying for the amount undercharged by agreed instalments (to avoid doubt, such arrangement is not an instalment plan), over a period being no longer than: (i) the period during which an actual meter reading was not obtained, where this period is less than 12 months; or (ii) in any other case, 12 months. (c) If the meter is unable to be read due to your actions, and you subsequently request that we replace the estimated bill with a bill based on a reading of the meter, we will comply with your request but may pass through to you any cost we incur in doing so. (d) If there is no meter in respect of your premises we will base your bill on the provisions relating to unmetered premises in the notified prices. Where the notified prices do not apply, we will determine your bill in accordance with the Metrology Procedure or Chapter 9 of the Electricity Industry Code (as appropriate).
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Samples: Standard Retail Contract, Standard Retail Contract, Standard Retail Contract
Estimating the electricity usage. (a) If We may estimate the amount of electricity used at your premises if your meter is unable to cannot be read, or if your metering data is not obtained, for any reason obtained (for example, if access to the meter canis not be gained, given or the meter breaks down or is faulty), or if you otherwise consent.
b) Permitted estimations may be based on:
i) Your historical metering data if that is reasonably available to us; or
ii) The average usage of electricity by a comparable customer over the corresponding period, if there is no historical metering data for you; or
iii) Your estimated read data as provided by the Meter Data Provider.
c) If we estimate the amount of electricity which was purchased from us used at your premises may be estimated. The bill will clearly to calculate a bill, we must:
i) Clearly state that on the bill that it is based on an estimated reading.estimation; and
(bii) When your meter is subsequently later read, the adjust your bill will be adjusted for the difference between the estimate and the actual amount of electricity actually used, based on .
d) If the reading of the meter. When you have received an estimated bill due to the absence of metering data and such absence was not caused by your act or omission, and a subsequent later meter reading read shows that you have been undercharged, we will offer allow you to pay the option of paying for the undercharged amount undercharged by agreed instalments (to avoid doubt, such arrangement is not an instalment plan)in instalments, over a the same period being no longer than:
(i) the period of time during which an actual the meter reading was not obtained, where this period is read (if less than 12 months; or
(ii) in any other case), or otherwise 12 months. Payment plans must be agreed to by both parties.
(ce) If the meter is unable to be has not been read due to your actions, and you subsequently request that we us to replace the estimated bill with a bill based on a an actual reading of the meter, we will comply with your request but may pass through to charge you any cost we incur in doing so.
(d) If there is no meter in respect of your premises we will base your bill on the provisions relating to unmetered premises in the notified prices. Where the notified prices do not apply, we will determine your bill in accordance with the Metrology Procedure or Chapter 9 of the Electricity Industry Code (as appropriate).so including special read fees.β
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