Events Excepted From Service Credit. Notwithstanding the foregoing, Customer shall not receive any Service Credit for any Service Outage, failure to meet any objectives or parameters hereunder, or delay in performing repairs, arising from or caused, in whole or in part, by any of the following events: a. Customer’s (including its agents, contractors and vendors) acts or omissions; b. Failure on the part of Customer Equipment, Customer provided optical fiber,end user equipment or Customer’s vendor’s equipment; c. Failure of electrical power not provided by Provider; d. Election by Xxxxxxxx, after requested by Provider, not to release the Service for testing and repair; e. Provider’s inability to obtain access required to remedy a defect in Service; f. Scheduled maintenance periods; g. Scheduled upgrade of Service at the request of Customer; h. Force Majeure Event; i. Disconnection or suspension of the Service by Provider pursuant to a right provided under this Agreement; and/or
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Samples: Terms and Conditions of Service
Events Excepted From Service Credit. Notwithstanding the foregoing, Customer shall not receive any Service Credit for any Service Outage, failure to meet any objectives or parameters hereunder, or delay in performing repairs, arising from or caused, in whole or in part, by any of the following events:
a. Customer’s (including its agents, contractors and vendors) acts or omissions;
b. Failure on the part of Customer Equipment, Customer provided optical fiber,, end user equipment or Customer’s vendor’s equipment;
c. Failure of electrical power not provided by Provider;
d. Election by Xxxxxxxx, after requested by Provider, not to release the Service for testing and repair;
e. Provider’s inability to obtain access required to remedy a defect in Service;
f. Scheduled maintenance periods;
g. Scheduled upgrade of Service at the request of Customer;
h. Force Majeure Event;
i. Disconnection or suspension of the Service by Provider pursuant to a right provided under this Agreement; and/or
j. Provider’s inability to repair due to utility safety restrictions.
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Samples: Terms and Conditions of Service
Events Excepted From Service Credit. Notwithstanding the foregoing, Customer shall not receive any Service Credit for any Colocation Service Outage, failure to meet any objectives or parameters hereunder, or delay in performing repairs, arising from or caused, in whole or in part, by any of the following events:
a. Customer’s (including its agents, contractors and vendors) acts or omissions;
b. Failure on the part of Customer Equipment, Customer provided optical fiber,end user , End User equipment or Customer’s vendor’s equipment;
c. Failure of electrical power not provided by Provider;
d. Election by Xxxxxxxx, after requested by Provider, not to release the Service for testing and repair;
e. Provider’s inability to obtain access required to remedy a defect in Service;
f. Scheduled maintenance and emergency maintenance periods;
g. Scheduled upgrade of Service at the request of Customer;
h. Force Majeure Event;
i. Disconnection or suspension of the Service by Provider pursuant to a right provided under this Agreement; and/or
j. Provider’s inability to repair due to utility safety restrictions.
Appears in 1 contract
Samples: Terms and Conditions of Service
Events Excepted From Service Credit. Notwithstanding the foregoing, Customer shall not receive any Service Credit for any Service Outage, failure to meet any objectives or parameters hereunder, or delay in performing repairs, arising from or caused, in whole or in part, by any of the following events:
a. Customer’s (including its agents, contractors and vendors) acts or omissions;
b. Failure on the part of Customer Equipment, Customer provided optical fiber,end user , End User equipment or Customer’s vendor’s equipment;
c. Failure of electrical power not provided by Provider;
d. Election by Xxxxxxxx, after requested by Provider, not to release the Service for testing and repair;
e. Provider’s inability to obtain access required to remedy a defect in Service, including lack of access due to utility safety restrictions;
f. Scheduled maintenance periods;
g. Scheduled upgrade of Service at the request of Customer;
h. Force Majeure Event;; or
i. Disconnection or suspension of the Service by Provider pursuant to a right provided under this Agreement; and/or.
Appears in 1 contract
Samples: Terms and Conditions of Service