Exception Decisioning. This optional online service delivers images of exception transactions. Rejects or exception transactions are those that are missing information, including, but not limited to, an invoice, account, or some other identifying number for the remitter or payment. You have the option to provide us with the missing information or reject the transaction. Rejected transactions will be returned to the location indicated on your Set-Up Form. We will not begin providing this service until after we receive your first mail in the Lockbox. Any transaction identified as a reject for non-negotiability reasons will be excluded from Exception Decisioning. You must provide us with your accept or reject decision by our established deadline on the same day we report exception items to you. We are entitled to conclusively rely on the instructions we receive to accept or reject transactions. If you fail to notify us by the deadline, we will handle those items according to the default procedures in effect for you.
Appears in 4 contracts
Samples: Global Transaction Services Master Agreement, Master Agreement, Global Transaction Services Master Agreement
