Exclusions and Conditions. Damage arising by not following relevant installation, care, maintenance and use instructions of the present warranty, the installation instructions and maintenance guide provided. • Damage arising from improper installation (for example installation on an unlevelled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper use. • Damage arising because the flooring is exposed to extreme cold (beneath 50°F/10°C) or extreme heat (95°F/35°C). • Damage caused by exposure to excessive moisture (for example excessive moisture in a concrete slab, excessive moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, excessive moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes). • Damage caused by normal household spills which are not removed within 72 hours. • Normal wear and tear of the flooring. • Normal changes in color, gloss, grain pattern and tone (this is normal for flooring as it ages). • Damage arising because the flooring is installed in an outdoor area, a solarium, a porch, a garage or areas similar to all of these. • Damage arising because the flooring is not used under normal conditions. • Damage arising from accidents, abuse, misuse, or the use of strong chemicals. • Damage caused by an act of God (for example a natural disaster). • Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels. • Differences in aspect, color, gloss, grain pattern and tone with the reference flooring sample in for example the store or showroom. • Flooring that has been damaged or neglected during transportation. • Scratches, marks, stains and other damage caused by exposure to “abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, etc. • Indentations. • Damage to click joints or indentation due to heavy rolling loads. • Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times. • Damage caused by the collections of dirt and moisture at entrances do due the lack of interior and exterior doormats. • Damage caused by shoes having heeltaps or sharp objects protruding from the sole such as rocks, exposed nails and gravel. • Damage caused by walking on with spike-or stiletto-heeled shoes. • Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.35mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor. • Damage caused by non-compliant casters on furniture. Barrel-type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair. • Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers. This warranty is valid only to the original purchaser. It is not transferable and only applicable to the first installation of the flooring. The affected area must be visible and cover an area bigger than 0.04in² / 25mm2. This warranty does not apply to any products designated as B grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold “as is”. It is the responsibility of the purchaser and the installer, whether they are professionals or a do-it-yourselfers, to inspect all flooring and flooring accessories before installation. If during inspection the purchaser or the installer knows/discovers, or can reasonably be supposed to know/discover (for example when the default is visible), that the flooring has a visible manufacturing issue, do not install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be accepted for flooring of which the purchaser or installer knew/discovered, or can reasonably be supposed to have known/discovered, that there was something wrong with it. In such case we only warrant the part of the flooring which has not been installed yet. We do not allow or authorize any other person or entity to alter the obligations and limitations in this warranty. This warranty is the complete and exclusive expression of our warranty and is in lieu of all other express and/or statutory warranties. Any implied warranties, including but not limited to the implied warranties, merchantability and fitness for a particular purpose are limited to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how an implied warranty lasts, so the above limitation or exclusion may not apply to you. We expressly exclude and will not pay consequential or incidental damages under this warranty. By this we mean for example loss, expense, inconvenience or damages, other than to the flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. We reserve the right to inspect the flooring and to remove samples for additional evaluation, if we consider this necessary. Any attempt to repair or replace the flooring without our consent will void this warranty. The failure of either party to enforce any of the provisions of this warranty agreement shall not be construed as a waiver of such provision or a waiver of the right of any party thereafter to enforce each and every provision. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. We will always respect these other rights. No implied warranties extend beyond the term of this written warranty.
Appears in 1 contract
Sources: Limited Residential Use Warranty
Exclusions and Conditions. Damage arising by not a. General exclusions and conditions The following relevant installation, care, maintenance and use instructions of the present warranty, the installation instructions and maintenance guide provided. is NOT covered under this Warranty: • Damage arising from improper not following relevant installation (for example installation on an unlevelled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper useand use instructions of the present warranty and the installation instructions provided. • Damage arising because the flooring is exposed to extreme cold (beneath 500°F/10F/- 15°C) or ), extreme heat (95above 140°F/35F/60°C). • Damage caused by exposure to excessive moisture (for example example, excessive moisture in a concrete slab, excessive moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, excessive moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes). • Damage caused by normal household spills which are not removed within 72 or other water issues remaining for longer than 24 hours. • Normal wear and tear of the flooring. • Normal , normal changes in color, gloss, grain pattern and tone (this is normal for flooring as it ages). • Damage arising because the flooring is not used under normal conditions (for example installed in an outdoor area, a solarium, a an open porch, a garage or areas similar to all of these. • Damage arising because the flooring is not used under normal conditions). • Damage arising from accidents, abuse, misuse, or the use of strong chemicals. • Damage caused by an act of God (for example a natural disaster). • Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels. • Differences in aspect, color, gloss, grain pattern and tone with the reference flooring sample in in, for example example, the store or showroom. • Flooring that has been damaged or neglected during transportation. • Scratches, marks, stains and other damage caused by exposure to “abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, vacuum cleaner beater bars, hard plastics, or metal caster wheel, etc. • Indentations. • Damage Indentations and damage to click joints or indentation due to heavy rolling loads. • Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times. • Damage caused by the collections of dirt and moisture at entrances do due to the lack of interior and exterior doormats. • Damage caused by walking on with spike-or stiletto-heeled shoes and damage caused by shoes having heeltaps or sharp objects protruding from the sole such as rocks, exposed nails and gravel. • Damage caused by walking on with spike-or stiletto-heeled shoes. • Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.35mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor. • Damage caused by non-compliant casters on furniture. Barrel-Barrel- type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair. • Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers. This warranty is valid only to the original purchaser. It is not transferable and only applicable to the first installation of the flooring. The affected area must be visible and cover an area bigger than 0.04in² / 25mm2. This warranty does not apply to any products designated as B grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold “as is”. It is the responsibility of the purchaser and the installer, whether they are professionals or a do-it-yourselfers, to inspect all flooring and flooring accessories before installation. If during inspection the purchaser or the installer knows/discovers, or can reasonably be supposed to know/discover (for example when the default is visible), that the flooring has a visible manufacturing issue, do not install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be accepted for flooring of which the purchaser or installer knew/discovered, or can reasonably be supposed to have known/discovered, that there was something wrong with it. In such case we only warrant the part of the flooring which has not been installed yet. We do not allow or authorize any other person or entity to alter the obligations and limitations in this warranty. This warranty is the complete and exclusive expression of our warranty and is in lieu of all other express and/or statutory warranties. Any implied warranties, including but not limited to the implied warranties, merchantability and fitness for a particular purpose are limited to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how an implied warranty lasts, so the above limitation or exclusion may not apply to you. We expressly exclude and will not pay consequential or incidental damages under this warranty. By this we mean for example loss, expense, inconvenience or damages, other than to the flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. We reserve the right to inspect the flooring and to remove samples for additional evaluation, if we consider this necessary. Any attempt to repair or replace the flooring without our consent will void this warranty. The failure of either party to enforce any of the provisions of this warranty agreement shall not be construed as a waiver of such provision or a waiver of the right of any party thereafter to enforce each and every provision. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. We will always respect these other rights. No implied warranties extend beyond the term of this written warranty.
Appears in 1 contract
Sources: Residential Use Warranty
Exclusions and Conditions. Damage arising by not following relevant installation, care, maintenance and use instructions of the present warranty, warranty and the installation instructions and maintenance guide provided. • Damage arising from improper installation (for example installation on an unlevelled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper use. • Damage arising because the flooring is exposed to extreme cold (beneath 50below 60°F/10F / 15°C) or extreme heat (above 95°F/35F / 35°C). • Damage caused by exposure to excessive moisture (for example excessive moisture in a concrete slab, excessive moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, excessive moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes). • Damage caused by normal household spills spills, which are not removed within 72 hourspromptly. • Normal wear and tear of the flooring. • Normal changes in color, gloss, grain pattern and tone (this is normal for flooring as it ages). • Damage arising because the flooring is installed in an outdoor area, a solarium, a porch, a garage or areas similar to all of these. • Damage arising because the flooring is not used under normal conditions. • Damage arising from accidents, abuse, misuse, or the use of strong chemicals. • Damage caused by an act of God (for example a natural disaster). • Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels. • Differences in aspect, color, gloss, grain pattern and tone with the reference flooring sample in for example the store or showroom. • Flooring that has been damaged or neglected during transportation. • Scratches, marks, stains and other damage caused by exposure to “abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, etc. • Indentations. • Damage to click joints or indentation due to heavy rolling loads. • Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times. • Damage caused by the collections of dirt and moisture at entrances do due the lack of interior and exterior doormats. • Damage caused by shoes having heeltaps or sharp objects protruding from the sole such as rocks, exposed nails and gravel. • Damage caused by walking on with spike-or stiletto-heeled shoes. • Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.356.35 mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor. • Damage caused by non-compliant casters on furniture. Barrel-type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair. • Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers. This warranty is valid only to the original purchaser. It is not transferable and only applicable to the first installation of the flooring. The affected area must be visible and cover an area bigger than 0.04in² 0.04 in² / 25mm225 mm2. This warranty does not apply to any products designated as B grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold “as is”. It is the responsibility of the purchaser and the installer, whether they are professionals or a do-it-yourselfersyourselves, to inspect all flooring and flooring accessories before installation. If during inspection the purchaser or the installer knows/discovers, discovers or can reasonably be supposed to know/discover (for example when the default is visible), that the flooring has a visible manufacturing issue, do not install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be accepted for flooring of which the purchaser or installer knew/discovered, discovered or can reasonably be supposed to have known/discovered, that there was something wrong with it. In such case we only warrant the part of the flooring which has not been installed yet. We do not allow or authorize any other person or entity to alter the obligations and limitations in this warranty. This warranty is the complete and exclusive expression of our warranty and is in lieu of all other express and/or statutory warranties. Any implied warranties, including but not limited to the implied warranties, merchantability and fitness for a particular purpose are limited to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how an implied warranty lasts, so the above limitation or exclusion may not apply to you. We expressly exclude and will not pay consequential or incidental damages under this warranty. By this we mean for example loss, expense, inconvenience or damages, other than to the flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. We reserve the right to inspect the flooring and to remove samples for additional evaluation, if we consider this necessary. Any attempt to repair or replace the flooring without our consent will void this warranty. The failure of either party to enforce any of the provisions of this warranty agreement shall not be construed as a waiver of such provision or a waiver of the right of any party thereafter to enforce each and every provision. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. We will always respect these other rights. No implied warranties extend beyond the term of this written warranty.
Appears in 1 contract
Exclusions and Conditions. Damage arising by not following relevant installation, care, maintenance and use instructions of the present warranty, warranty and the installation instructions and maintenance guide provided. • Damage arising from improper installation (for example installation on an unlevelled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper use. • Damage arising because the flooring is exposed to extreme cold (beneath 50°F/10°C) or extreme heat (95°F/35°C). • Damage caused by exposure to excessive moisture (for example excessive moisture in a concrete slab, excessive moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, excessive moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes). • Damage caused by normal household spills which are not removed within 72 hours. • Normal wear and tear of the flooring. • Normal changes in color, gloss, grain pattern and tone (this is normal for flooring as it ages). • Damage arising because the flooring is installed in an outdoor area, a solarium, a porch, a garage or areas similar to all of these. • Damage arising because the flooring is not used under normal conditions. • Damage arising from accidents, abuse, misuse, or the use of strong chemicals. • Damage caused by an act of God (for example a natural disaster). • Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels. • Differences in aspect, color, gloss, grain pattern and tone with the reference flooring sample in for example the store or showroom. • Flooring that has been damaged or neglected during transportation. • Scratches, marks, stains and other damage caused by exposure to “abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, etc. • Indentations. • Damage to click joints or indentation due to heavy rolling loads. • Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times. • Damage caused by the collections of dirt and moisture at entrances do due the lack of interior and exterior doormats. • Damage caused by shoes having heeltaps or sharp objects protruding from the sole such as rocks, exposed nails and gravel. • Damage caused by walking on with spike-or stiletto-heeled shoes. • Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.35mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor. • Damage caused by non-compliant casters on furniture. Barrel-type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair. • Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers. This warranty is valid only to the original purchaser. It is not transferable and only applicable to the first installation of the flooring. The affected area must be visible and cover an area bigger than 0.04in² / 25mm2. This warranty does not apply to any products designated as B grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold “as is”. It is the responsibility of the purchaser and the installer, whether they are professionals or a do-it-yourselfers, to inspect all flooring and flooring accessories before installation. If during inspection the purchaser or the installer knows/discovers, or can reasonably be supposed to know/discover (for example when the default is visible), that the flooring has a visible manufacturing issue, do not install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be accepted for flooring of which the purchaser or installer knew/discovered, or can reasonably be supposed to have known/discovered, that there was something wrong with it. In such case we only warrant the part of the flooring which has not been installed yet. We do not allow or authorize any other person or entity to alter the obligations and limitations in this warranty. This warranty is the complete and exclusive expression of our warranty and is in lieu of all other express and/or statutory warranties. Any implied warranties, including but not limited to the implied warranties, merchantability and fitness for a particular purpose are limited to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how an implied warranty lasts, so the above limitation or exclusion may not apply to you. We expressly exclude and will not pay consequential or incidental damages under this warranty. By this we mean for example loss, expense, inconvenience or damages, other than to the flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. We reserve the right to inspect the flooring and to remove samples for additional evaluation, if we consider this necessary. Any attempt to repair or replace the flooring without our consent will void this warranty. ▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇ The failure of either party to enforce any of the provisions of this warranty agreement shall not be construed as a waiver of such provision or a waiver of the right of any party thereafter to enforce each and every provision. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. We will always respect these other rights. No implied warranties extend beyond the term of this written warranty.
Appears in 1 contract
Exclusions and Conditions. Damage arising by not following relevant installation, care, maintenance and use instructions of the present warranty, warranty and the installation instructions and maintenance guide provided. • Damage arising from improper installation (for example installation on an unlevelled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper use. • Damage arising because the flooring is exposed to extreme cold (beneath 50°F/10°C) or extreme heat (95°F/35°C). • Damage caused by exposure to excessive moisture (for example excessive moisture in a concrete slab, excessive moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, excessive moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes). • Damage caused by normal household spills which are not removed within 72 hours. • Normal wear and tear of the flooring. • Normal changes in color, gloss, grain pattern and tone (this is normal for flooring as it ages). • Damage arising because the flooring is installed in an outdoor area, a solarium, a porch, a garage or areas similar to all of these. • Damage arising because the flooring is not used under normal conditions. • Damage arising from accidents, abuse, misuse, or the use of strong chemicals. • Damage caused by an act of God (for example a natural disaster). • Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels. • Differences in aspect, color, gloss, grain pattern and tone with the reference flooring sample in for example the store or showroom. • Flooring that has been damaged or neglected during transportation. • Scratches, marks, stains and other damage caused by exposure to “abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, etc. • Indentations. • Damage to click joints or indentation due to heavy rolling loads. • Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times. • Damage caused by the collections of dirt and moisture at entrances do due the lack of interior and exterior doormats. • Damage caused by shoes having heeltaps or sharp objects protruding from the sole such as rocks, exposed nails and gravel. • Damage caused by walking on with spike-or stiletto-heeled shoes. • Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.35mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor. • Damage caused by non-compliant casters on furniture. Barrel-type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair. • Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers. This warranty is valid only to the original purchaser. It is not transferable and only applicable to the first installation of the flooring. The affected area must be visible and cover an area bigger than 0.04in² / 25mm2. This warranty does not apply to any products designated as B grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold “as is”. It is the responsibility of the purchaser and the installer, whether they are professionals or a do-it-yourselfers, to inspect all flooring and flooring accessories before installation. If during inspection the purchaser or the installer knows/knows/ discovers, or can reasonably be supposed to know/discover (for example when the default is visible), that the flooring has a visible manufacturing issue, do not install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be accepted for flooring of which the purchaser or installer knew/discovered, or can reasonably be supposed to have known/known/ discovered, that there was something wrong with it. In such case we only warrant the part of the flooring which has not been installed yet. We do not allow or authorize any other person or entity to alter the obligations and limitations in this warranty. This warranty is the complete and exclusive expression of our warranty and is in lieu of all other express and/or statutory warranties. Any implied warranties, including but not limited to the implied warranties, merchantability and fitness for a particular purpose are limited to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how an implied warranty lasts, so the above limitation or exclusion may not apply to you. We expressly exclude and will not pay consequential or incidental damages under this warranty. By this we mean for example loss, expense, inconvenience or damages, other than to the flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. We reserve the right to inspect the flooring and to remove samples for additional evaluation, if we consider this necessary. Any attempt to repair or replace the flooring without our consent will void this warranty. The failure of either party to enforce any of the provisions of this warranty agreement shall not be construed as a waiver of such provision or a waiver of the right of any party thereafter to enforce each and every provision. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. We will always respect these other rights. No implied warranties extend beyond the term of this written warranty.
Appears in 1 contract
Sources: Limited Residential Use Warranty
Exclusions and Conditions. Damage arising by not following relevant installation, care, maintenance and use instructions of the present warranty, the installation instructions and maintenance guide provided. • Damage arising from improper installation (for example installation on an unlevelled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper use. • Damage arising because the flooring is exposed to extreme cold (beneath 50°F/10°C) or extreme heat (95°F/35°C). • Damage caused by exposure to excessive moisture (for example excessive moisture in a concrete slab, excessive moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, excessive moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes). • Damage caused by normal household spills which are not removed within 72 hours. • Normal wear and tear of the flooring. • Normal changes in color, gloss, grain pattern and tone (this is normal for flooring as it ages). • Damage arising because the flooring is installed in an outdoor area, a solarium, a porch, a garage or areas similar to all of these. • Damage arising because the flooring is not used under normal conditions. • Damage arising from accidents, abuse, misuse, or the use of strong chemicals. • Damage caused by an act of God (for example a natural disaster). • Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels. • Differences in aspect, color, gloss, grain pattern and tone with the reference flooring sample in for example the store or showroom. • Flooring that has been damaged or neglected during transportation. • Scratches, marks, stains and other damage caused by exposure to “abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, etc. • Indentations. • Damage to click joints or indentation due to heavy rolling loads. • Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times. • Damage caused by the collections of dirt and moisture at entrances do due the lack of interior and exterior doormats. • Damage caused by shoes having heeltaps or sharp objects protruding from the sole such as rocks, exposed nails and gravel. • Damage caused by walking on with spike-or stiletto-heeled shoes. • Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.35mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor. • Damage caused by non-compliant casters on furniture. Barrel-type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair. • Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers. This warranty is valid only to the original purchaser. It is not transferable and only applicable to the first installation of the flooring. The affected area must be visible and cover an area bigger than 0.04in² / 25mm2. This warranty does not apply to any products designated as B grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold “as is”. It is the responsibility of the purchaser and the installer, whether they are professionals or a do-it-yourselfers, to inspect all flooring and flooring accessories before installation. If during inspection the purchaser or the installer knows/knows/ discovers, or can reasonably be supposed to know/discover (for example when the default is visible), that the flooring has a visible manufacturing issue, do not install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be accepted for flooring of which the purchaser or installer knew/discovered, or can reasonably be supposed to have known/known/ discovered, that there was something wrong with it. In such case we only warrant the part of the flooring which has not been installed yet. We do not allow or authorize any other person or entity to alter the obligations and limitations in this warranty. This warranty is the complete and exclusive expression of our warranty and is in lieu of all other express and/or statutory warranties. Any implied warranties, including but not limited to the implied warranties, merchantability and fitness for a particular purpose are limited to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how an implied warranty lasts, so the above limitation or exclusion may not apply to you. We expressly exclude and will not pay consequential or incidental damages under this warranty. By this we mean for example loss, expense, inconvenience or damages, other than to the flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. We reserve the right to inspect the flooring and to remove samples for additional evaluation, if we consider this necessary. Any attempt to repair or replace the flooring without our consent will void this warranty. The failure of either party to enforce any of the provisions of this warranty agreement shall not be construed as a waiver of such provision or a waiver of the right of any party thereafter to enforce each and every provision. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. We will always respect these other rights. No implied warranties extend beyond the term of this written warranty.
Appears in 1 contract
Sources: Limited Residential Use Warranty
Exclusions and Conditions. Damage arising by not following relevant installation, care, maintenance and use instructions of the present warranty, warranty and the installation instructions and maintenance guide provided. • Damage arising from improper installation (for example installation on an unlevelled subfloor and installation when there is not sufficient perimeter expansion zone), improper care, improper maintenance or improper use. • Damage arising because the flooring is exposed to extreme cold (beneath 50below 60°F/10F/15°C) or ), extreme heat (above 95°F/35°C). • Damage and adhesive bonding failure caused by exposure to excessive moisture (for example excessive moisture in a concrete slab, excessive moisture from hydrostatic pressure, flooding, standing water, water underneath the flooring, excessive moisture as the result of malfunctioning appliances such as dishwashers, ice makers, refrigerators, sinks, pipes). • Damage caused by normal household spills which are not removed within 72 hourspromptly. • Normal wear and tear of the flooring. • Normal changes in colorcolour, gloss, grain pattern and tone (this is normal for flooring as it ages). • Damage arising because the flooring is installed in an outdoor area, a solarium, a porch, a garage or areas similar to all of these. • Damage arising because the flooring is not used under normal conditions. • Damage arising from accidents, abuse, misuse, or the use of strong chemicals. • Damage caused by an act of God (for example a natural disaster). • Damage caused by vacuum cleaner beater bars or hard plastics, or metal caster wheels. • Differences in aspect, colorcolour, gloss, grain pattern and tone with the reference flooring sample in for example the store or showroom. • Flooring that has been damaged or neglected during transportation. • Scratches, marks, stains and other damage caused by exposure to “abrasives” such as pebbles, grit, sand, high heeled shoes, furniture, etc. • Indentations. • Damage to click joints or indentation due to heavy rolling loads. • Damage of planks coming apart at the seams because they have been engaged/disengaged more than three times. • Damage caused by the collections of dirt and moisture at entrances do due the lack of interior and exterior doormats. • Damage caused by shoes having heeltaps or sharp objects protruding from the sole such as rocks, exposed nails and gravel. • Damage caused by walking on with spike-or stiletto-heeled shoes. • Damage caused by sliding or rolling heavy objects on the floor. A solid protective covering must be laid (must use at least 1⁄4” / 6.35mm hard board) on your floor and gently “walk” the item a cross it. Carpet or cardboard is not adequate to prevent surface indentation or roller marks from occurring or scratches to the floor. • Damage caused by non-compliant casters on furniture. Barrel-type caster wheels or wide, flat glides are best for protecting the floor. For areas with rolling chairs (e.g. desk area), ensure a protective mat is used under the chair. • Damage caused by hard narrow furniture rollers. They must be replaced with wide rubber rollers. This warranty is valid only to the original purchaser. It is not transferable and only applicable to the first installation of the flooring. The affected area must be visible and cover an area bigger than 0.04in² / 25mm2one square inch (25 square millimetres). This warranty does not apply to any products designated as B grade, cabin grades, closeouts, seconds, factory special, non-standard items and flooring sold “as is”. It is the responsibility of the purchaser and the installer, whether they are professionals or a do-it-it- yourselfers, to inspect all flooring and flooring accessories before installation. If during inspection the purchaser or the installer knows/discovers, or can reasonably be supposed to know/discover (for example when the default is visible), that the flooring has a visible manufacturing issue, do not install the flooring. Please immediately contact the retailer from which the flooring was purchased. No claims will be accepted for flooring of which the purchaser or installer knew/discovered, or can reasonably be supposed to have known/discovered, that there was something wrong with it. In such case we only warrant the part of the flooring which has not been installed yet. We do not allow or authorize any other person or entity to alter the obligations and limitations in this warranty. This warranty is the complete and exclusive expression of our warranty and is in lieu of all other express and/or statutory warranties. Any implied warranties, including but not limited to the implied warranties, merchantability and fitness for a particular purpose are limited to this express warranty. However, some jurisdictions do not allow exclusion or limitation on how an implied warranty lasts, so the above limitation or exclusion may not apply to you. We expressly exclude and will not pay consequential or incidental damages under this warranty. By this we mean for example loss, expense, inconvenience or damages, other than to the flooring itself, that may result from a defect in the flooring. However, some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. We reserve the right to inspect the flooring and to remove samples for additional evaluation, if we consider this necessary. Any attempt to repair or replace the flooring without our consent will void this warranty. The failure of either party to enforce any of the provisions of this warranty agreement shall not be construed as a waiver of such provision or a waiver of the right of any party thereafter to enforce each and every provision. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. We will always respect these other rights. No implied warranties extend beyond the term of this written warranty.
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