Common use of Exclusions to Coverage Clause in Contracts

Exclusions to Coverage. This Plan does not cover: • Damage to your product caused by accident (unless you have purchased the optional SPS P3 and it’s a covered event), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an authorized service provider), unauthorized modification, viruses and/or spyware (unless you have the Vi-Spy Coverage), performance failures due to not maintaining firmware updates, extreme environment (including extreme temperature or humidity), external condensation, mold, immersion/submersion in liquid (e.g. pool, bathtub, etc.), lightning, fire, flood, insect infestation, rodents, war, terrorism, computer software related failures, Acts of God or other external causes. • Products that have been lost or stolen (this Plan only covers products that are returned to us in their entirety); cosmetic damage to your product including but not limited to scratches, dents and broken plastic on parts, that does not otherwise affect its functionality or materially impair your use. • Products with a serial number that have been altered, defaced or removed; problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, consumable parts, such as batteries, unless expressly provided for herein; damage to, or loss of any software or data residing or recorded in your product (when providing repair or replacement service, we will use reasonable efforts to reinstall your product’s original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product). • Failures or parts and/or labor costs incurred as a result of a manufacturer’s recall; fees or costs related to third-party contracts, consequential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “no problem found” diagnoses, or failures that occurred prior to the purchase of this Plan. • Products used for commercial purposes, unless expressly stated on your purchase receipt that this is a Commercial Plan. • Personal items left in the product (you are responsible for removing all personal items from the product before service is performed); parts and services covered under your product’s manufacturer’s warranty; remote control reprogramming; damage due to contact with any human or animal bodily fluids, or secondary damages. • This Plan excludes products that are not listed on this Plan, including products attached to the covered product, such as components or add- on accessories. • SPS P3 Exclusions: units that fall from elevated heights such as decks, balconies, or out of windows, units that have been run over or that fall from moving vehicles, damage from liquid immersion/submersion or any other secondary damage or using the product in a manner the manufacturer did not intend is not covered.

Exclusions to Coverage. This Plan does not cover: • Damage damage to your product caused by accident (unless you have purchased the optional SPS P3 and it’s a covered eventADH Coverage), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an authorized autho- rized service provider), unauthorized modificationmodifica- tion, viruses and/or spyware (unless you have the Vi-Spy Coverage), performance failures due to not maintaining firmware updates, extreme environment (including extreme temperature or humidity), external condensationcondensa- tion, mold, immersion/complete submersion in liquid (e.g. pool, bathtub, etc.), lightning, static electricity, fire, flood, insect infestation, rodents, war, terrorismterror- ism, computer software related failures, Acts of God or other external causes. • Products ; products that have been lost or stolen (this Plan only covers products that are returned to us in their entiretyentire- ty); cosmetic damage to your product including includ- ing but not limited to scratches, dents and broken bro- xxx plastic on parts, that does not otherwise affect its functionality or materially impair your use. • Products ; products with a serial number that have has been altered, defaced or removed; problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, consumable consum- able parts, such as batteries, unless expressly provided for herein; damage to, or loss of any software or data residing or recorded in your product (when providing repair or replacement replace- ment service, we will use reasonable efforts to reinstall your product’s original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product). • Failures ; failures or parts and/or labor costs incurred as a result of a manufacturer’s recall; fees or costs related to third-party contracts, consequential conse- quential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “no problem found” diagnoses, or failures that occurred prior to the purchase of this Plan. • Products ; products used for commercial purposes, purposes unless expressly stated on your purchase pur- chase receipt that this is a Commercial Plan. • Personal ; damage to your Xbox 360 due to Microsoft’s “Red Ring of Death”; personal items left in the product (you are responsible for removing all personal items from the product before service is performed); parts and services covered under your product’s manufacturer’s warranty; remote control reprogramming; damage due to contact with any human or animal bodily fluids, or secondary damages. • This Plan excludes products that are not listed on this Plan, including products attached to the covered product, such as components or add- on accessories. • SPS P3 Exclusions: units that fall from elevated heights such as decks, balconies, or out of windows, units that have been run over or that fall from moving vehicles, damage from liquid immersion/submersion or any other secondary damage or using the product in a manner the manufacturer did not intend is not covered.

Exclusions to Coverage. This Plan does not cover: •  Damage to your product caused by accident (unless you have purchased the optional SPS P3 ADH Coverage and it’s a covered event), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an authorized service provider), unauthorized modification, viruses and/or spyware (unless you have the Vi-Spy Coverage), performance failures due to not maintaining firmware updates, extreme environment (including extreme temperature or humidity), external condensation, mold, immersion/submersion in liquid (e.g. pool, bathtub, etc.), lightning, fire, flood, insect infestation, rodents, war, terrorism, computer software related failures, Acts of God or other external causes. •  Products that have been lost or stolen (this Plan only covers products that are returned to us in their entirety); cosmetic damage to your product including but not limited to scratches, dents and broken plastic on parts, that does not otherwise affect its functionality or materially impair your use. •  Products with a serial number that have has been altered, defaced or removed; problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, consumable parts, such as batteries, unless expressly provided for herein; damage to, or loss of any software or data residing or recorded in your product (when providing repair or replacement service, we will use reasonable efforts to reinstall your product’s original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product). •  Failures or parts and/or labor costs incurred as a result of a manufacturer’s recall; fees or costs related to third-party contracts, consequential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “no problem found” diagnoses, or failures that occurred prior to the purchase of this Plan. • Products used for commercial purposes, unless expressly stated on  Damage to your purchase receipt that this is a Commercial Plangaming console due to software related issues. •  Personal items left in the product (you are responsible for removing all personal items from the product before service is performed); parts and services covered under your product’s manufacturer’s warranty; remote control reprogramming; damage due to contact with any human or animal bodily fluids, or secondary damages. •  This Plan excludes products that are not listed on this Plan, including products attached to the covered product, such as components or add- add-on accessories. • SPS P3  ADH Exclusions: units that fall from elevated heights such as decks, balconies, or out of windows, units that have been run over or that fall from moving vehicles, damage from liquid immersion/submersion or any other secondary damage or using the product in a manner the manufacturer did not intend is not covered.

Exclusions to Coverage. This Plan does not cover: • Damage : (i) damage to your product caused by accident (unless you have purchased the optional SPS P3 and it’s a covered eventADH Coverage), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an authorized service provider), unauthorized modification, viruses and/or spyware (unless you have the Vi-Spy Coverage), performance failures due to not maintaining firmware updatesviruses, extreme environment (including extreme temperature or humidity), external condensation, moldlightning, immersion/submersion in liquid (e.g. pool, bathtub, etc.), lightningstatic electricity, fire, flood, insect infestation, rodents, war, terrorism, computer software related failures, failures (unless you have the Vi-Spy Coverage) Acts of God or other external causes. • Products ; (ii) products that have been lost or stolen (this stolen. This Plan only covers products that are returned to us in their entirety); ; (iii) cosmetic damage to your product including but not limited to scratches, dents and broken plastic on parts, that does not otherwise affect its functionality or materially impair your use. • Products ; (iv) products with a serial number that have has been altered, defaced or removed; (v) problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, (vi) consumable parts, such as batteries, unless expressly provided for herein; (vii) damage to, or loss of any software or data residing or recorded in your product (when product. When providing repair or replacement service, we will use reasonable efforts to reinstall your product’s original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product). • Failures ; (viii) failures or parts and/or labor costs incurred as a result of a manufacturer’s recall; (iv) fees or costs related to third-party contracts, consequential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “no problem found” diagnoses, or failures that occurred prior to the purchase of this Plan. • Products ; (x) products used for commercial purposes, purposes unless expressly stated on your purchase receipt that this is a Commercial Plan. • Personal items left in the product ; (you are responsible for removing all personal items from the product before service is performed); parts and services covered under xi) damage to your product’s manufacturer’s warranty; remote control reprogramming; damage xBox 360 due to contact with any human or animal bodily fluids, or secondary damages. • This Plan excludes products that are not listed on this Plan, including products attached to the covered product, such as components or add- on accessories. • SPS P3 Exclusions: units that fall from elevated heights such as decks, balconies, or out Microsoft’s “Red Ring of windows, units that have been run over or that fall from moving vehicles, damage from liquid immersion/submersion or any other secondary damage or using the product in a manner the manufacturer did not intend is not covered.Death”;

Exclusions to Coverage. This Plan does not cover: • Damage (i) damage to your product caused by accident (unless you have purchased the optional SPS P3 and it’s a covered eventADH Coverage), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an authorized service provider), unauthorized modification, viruses and/or spyware (unless you have the Vi-Spy Coverage), performance failures due to not maintaining firmware updatesviruses, extreme environment (including extreme temperature or humidity), external condensation, moldlightning, immersion/submersion in liquid (e.g. pool, bathtub, etc.), lightningstatic electricity, fire, flood, insect infestation, rodents, war, terrorism, computer software related failures, failures (unless you have the Vi-Spy Coverage) Acts of God or other external causes. • Products ; (ii) products that have been lost or stolen (this stolen. This Plan only covers products that are returned to us in their entirety); (iii) cosmetic damage to your product including but not limited to scratches, dents and broken plastic on parts, that does not otherwise affect its functionality or materially impair your use. • Products ; (iv) products with a serial number that have has been altered, defaced or removed; (v) problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, (vi) consumable parts, such as batteries, unless expressly provided for herein; (vii) damage to, or loss of any software or data residing or recorded in your product (when product. When providing repair or replacement service, we will use reasonable efforts to reinstall your product’s 's original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product). • Failures ; (viii) failures or parts and/or labor costs incurred as a result of a manufacturer’s 's recall; (iv) fees or costs related to third-party contracts, consequential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “"no problem found” " diagnoses, or failures that occurred prior to the purchase of this Plan. • Products ; (x) products used for commercial purposes, purposes unless expressly stated on your purchase receipt that this is a Commercial Plan. • Personal ; (xi) damage to your xBox 360 due to Microsoft's "Red Ring of Death"; (xiii) personal items left in the product (you product. You are responsible for removing all personal items from the product before service is performed); (xiv) parts and services covered under your product’s 's manufacturer’s 's warranty; (xv) remote control reprogramming; (xvi) damage due to contact with any human or animal bodily fluids, or secondary damages. • This Plan excludes products that are not listed on this Plan, including products attached to the covered product, such as components or add- on accessories. • SPS P3 Exclusions: units that fall from elevated heights such as decks, balconies, or out of windows, units that have been run over or that fall from moving vehicles, damage from liquid immersion/submersion or any other secondary damage or using the product in a manner the manufacturer did not intend is not covered.

Exclusions to Coverage. This Plan does not cover: • Damage to your product caused by accident (unless you have purchased the optional SPS P3 and it’s a covered eventADH coverage), abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than an authorized service provider), unauthorized modification, viruses and/or spyware (unless you have the Vi-Spy Coverage)spyware, performance failures due to not maintaining firmware updates, extreme environment (including extreme temperature or humidity), external condensation, mold, immersion/submersion in liquid (e.g. pool, bathtub, etc.), lightning, fire, flood, insect infestation, rodents, war, terrorism, computer software related failures, Acts of God or other external causes. • Products that have been lost or stolen (this Plan only covers products that are returned to us in their entirety); cosmetic damage to your product including but not limited to scratches, dents and broken plastic on parts, that does not otherwise affect its functionality or materially impair your use. • Products with a serial number that have has been altered, defaced or removed; problems caused by a device that is not your product, including equipment purchased at the same time as your product; controllers, consumable parts, such as batteries, unless expressly provided for herein; damage to, or loss of any software or data residing or recorded in your product (when providing repair or replacement service, we will use reasonable efforts to reinstall your product’s original software configuration and subsequent update releases, but will not provide any recovery or transfer of software or data contained on the serviced unit not originally included in your product). • Failures or parts and/or labor costs incurred as a result of a manufacturer’s recall; fees or costs related to third-party contracts, consequential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, “no problem found” diagnoses, or failures that occurred prior to the purchase of this Plan. • Products used for commercial purposes, purposes unless expressly stated on your purchase receipt that this is a Commercial Plan. • Damage to your gaming console due to software related issues. Personal items left in the product (you are responsible for removing all personal items from the product before service is performed); parts and services covered under your product’s manufacturer’s warranty; remote control reprogramming; damage due to contact with any human or animal bodily fluids, or secondary damages. • This Plan excludes products that are not listed on this Plan, including products attached to the covered product, such as components or add- add-on accessories. • SPS P3 ADH Exclusions: units that fall from elevated heights such as decks, balconies, or out of windows, units that have been run over or that fall from moving vehicles, damage from liquid immersion/submersion or any other secondary damage or using the product in a manner the manufacturer did not intend is not covered.