Common use of FEATURES OF THE TELEPHONE SERVICE Clause in Contracts

FEATURES OF THE TELEPHONE SERVICE. This service allows Account Holders to have access to the following functions: • contact an operator, Monday to Friday from 8.30 a.m. to 6 p.m., Paris time, to obtain information, • consult account activity and the balance of the securities account and/or rights, • listen to messages from the issuing company, • where applicable, place stock market orders only in French or English, • and, if it is applicable, consult the characteristics of the employee shareholding scheme.

FEATURES OF THE TELEPHONE SERVICE. This service allows Account Holders to have access to the following functions: • contact an operator, Monday to Friday from 8.30 a.m. to 6 p.m., Paris timebetween the times stated on the SHARINBOX website, to obtain information, • consult account activity and the balance of the securities account and/or rights, • listen to messages from the issuing company, • where applicable, place transmit stock market orders only in French or English, • and, if it is applicable, consult the characteristics of the employee shareholding scheme.share ownership plan. GENERAL TERMS AND CONDITIONS 5. TERMS AND CONDITIONS FOR TRANSMITTING STOCK MARKET AND OPTION EXERCISE ORDERS

FEATURES OF THE TELEPHONE SERVICE. This service allows Account Holders to have access to the following functions: •  contact an operator, Monday to Friday from 8.30 a.m. to 6 p.m., Paris time, to obtain information, •  consult account activity and the balance of the securities account and/or rights, •  listen to messages from the issuing company, •  where applicable, place stock market orders only in French or English, •  and, if it is applicable, consult the characteristics of the employee shareholding scheme.