Common use of Financial Difficulties Clause in Contracts

Financial Difficulties. 26.1 If you are experiencing financial difficulties, you should tell us as soon as possible. We will always seek to be understanding of your financial circumstances. If you are having difficulty paying library fines and/or charges you should contact the library Help Zone, call the library on +00 (0)0000 000000 or email XxxxxxxXxxxxxx@xxxxxxxxxxx.xx.xx. If you are having difficulty paying any other debts to BU contact our Finance helpline on +00 (0)0000 000000 or email xxxx@xxxxxxxxxxx.xx.xx. 26.2 Wherever possible, our finance team will work with you to agree an acceptable repayment plan. We will consider your individual circumstances and any supporting documentation you provide. The decision is at the discretion of the Finance Director and/or a delegated officer. If you disagree with the outcome, you may complain under the Student Complaints Policy and Procedure (see paragraph 15). If you do not keep up payments under a repayment plan the debt will immediately become payable in full. 26.3 You can find information on financial support for students suffering financial hardship: • For UK and EU students, at xxx.xxxxxxxxxxx.xx.xx/ ug-funding-support • For international students, at www.bournemouth. xx.xx/xxx-xxxxxxx-xxxxxxx • By contacting AskBU: visit them at The Base, Talbot Campus, telephone +00 (0)0000 000000 or email xxxxx@xxxxxxxxxxx.xx.xx • By contacting SUBU Advice (+00 (0)0000 000000 or email xxxxxxxxxx@xxxxxxxxxxx.xx.xx). 26.4 If you do not agree with the debt, you should contact the Finance helpline on +00 (0)0000 000000 or email xxxx@xxxxxxxxxxx.xx.xx as soon as possible. If the dispute is not resolved, you can complain under the Student Complaints Policy and Procedure (see paragraph 15). We will not apply sanctions or take action to recover the debt while we deal with your complaint. 26.5 If you do not pay any fees or charges on time, we may also take steps to recover the debt under our debt management procedure. We may refer debts to external solicitors and/or debt collection agencies who will take steps to recover the debt. The steps taken may include taking court action to recover the debt. If we take action to recover the debt, you may have to pay interest and additional costs of the action, such as debt collection agency fees, search fees and legal fees.

Financial Difficulties. 26.1 If you are experiencing financial difficulties, you should tell us as soon as possible. We will always seek to be understanding of your financial circumstances. If you are having difficulty paying library fines and/or and/ or charges you should contact the library Help Zone, call the library on +00 (0)0000 00000 000000 or email XxxxxxxXxxxxxx@xxxxxxxxxxx.xx.xxxxxxxxx@xxxxxxxxxxx.xx.xx. If you are having difficulty paying any other debts to BU contact our Finance helpline on +00 (0)0000 000000 01202 961600 or email xxxx@xxxxxxxxxxx.xx.xx. 26.2 Wherever possible, our finance team will work with you to agree an acceptable repayment plan. We will consider your individual circumstances and any supporting documentation you provide. The decision is at the discretion of the Director of Finance Director and Performance and/or a delegated officer. If you disagree with the outcome, you may complain under the Student Complaints Policy and Procedure (see paragraph 15). If you do not keep up payments under a repayment plan the debt will immediately become payable in full. 26.3 You can find information on financial support for students suffering financial hardship: • For UK and EU students, at xxx.xxxxxxxxxxx.xx.xx/ ugstudy/undergraduate/fees-funding/uk-support eu-student- finance/additional-financial-support-uk-students. • For international students, at www.bournemouth. xx.xx/xxx-xxxxxxx-xxxxxxx xx.xx/xxxxx/xxxxxxxxxxxxx/xxxx-xxxxxxx/ international-student-finance/additional-financial- support-international-students. • By contacting AskBU: visit them at The Base, Talbot Campus, telephone +00 (0)0000 00000 000000 or email xxxxx@xxxxxxxxxxx.xx.xx • By contacting SUBU Advice (+00 (0)0000 000000 01202 965779 or email xxxxxxxxxx@xxxxxxxxxxx.xx.xx).email 26.4 If you do not agree with the debt, you should contact the Finance helpline on +00 (0)0000 000000 01202 961600 or email xxxx@xxxxxxxxxxx.xx.xx as soon as possible. If the dispute is not resolved, you can complain under the Student Complaints Policy and Procedure (see paragraph 15). We will not apply sanctions or take action to recover the debt while we deal with your complaint. 26.5 If you do not pay any fees or charges on time, we may also take steps to recover the debt under our debt management procedure. We may refer debts to external solicitors and/or debt collection agencies who will take steps to recover the debt. The steps taken may include taking court action to recover the debt. If we take action to recover the debt, you may have to pay interest and additional costs of the action, such as debt collection agency fees, search fees and legal fees.

Financial Difficulties. 26.1 If you are experiencing financial difficulties, you should tell us as soon as possible. We will always seek to be understanding of your financial circumstances. If you are having difficulty paying library fines and/or and/ or charges you should contact the library Help Zone, call the library on +00 (0)0000 00000 000000 or email XxxxxxxXxxxxxx@xxxxxxxxxxx.xx.xxXxxXxxx@xxxxxxxxxxx.xx.xx. If you are having difficulty paying any other debts to BU contact our Finance helpline on +00 (0)0000 000000 01202 961600 or email xxxx@xxxxxxxxxxx.xx.xx. 26.2 Wherever possible, our finance team will work with you to agree an acceptable repayment plan. We will consider your individual circumstances and any supporting documentation you provide. The decision is at the discretion of the Director of Finance Director and Performance and/or a delegated officer. If you disagree with the outcome, you may complain under the Student Complaints Policy and Procedure (see paragraph 15). If you do not keep up payments under a repayment plan the debt will immediately become payable in full. 26.3 You can find information on financial support for students suffering financial hardship: • For UK and EU students, at xxx.xxxxxxxxxxx.xx.xx/ ugxxx0.xxxxxxxxxxx.xx.xx/ study/undergraduate/fees-funding/uk-support eu-student- finance/additional-financial-support-uk-students • For international students, at www.bournemouthwww1.bournemouth. xx.xx/xxx-xxxxxxx-xxxxxxx xx.xx/xxxxx/xxxxxxxxxxxxx/xxxx-xxxxxxx/ international-student-finance/additional-financial- support-international-students • By contacting AskBU: visit them at The Base, Talbot Campus, telephone +00 (0)0000 00000 000000 or email xxxxx@xxxxxxxxxxx.xx.xx askBU@ xxxxxxxxxxx.xx.xx • By contacting SUBU Advice (+00 (0)0000 000000 01202 965779 or email xxxxxxxxxx@xxxxxxxxxxx.xx.xx).email 26.4 If you do not agree with the debt, you should contact the Finance helpline on +00 (0)0000 000000 01202 961600 or email xxxx@xxxxxxxxxxx.xx.xx fees@ xxxxxxxxxxx.xx.xx as soon as possible. If the dispute is not resolved, you can complain under the Student Complaints Policy and Procedure (see paragraph 15). We will not apply sanctions or take action to recover the debt while we deal with your complaint. 26.5 If you do not pay any fees or charges on time, we may also take steps to recover the debt under our debt management procedure. We may refer debts to external solicitors and/or debt collection agencies who will take steps to recover the debt. The steps taken may include taking court action to recover the debt. If we take action to recover the debt, you may have to pay interest and additional costs of the action, such as debt collection agency fees, search fees and legal fees.

Financial Difficulties. 26.1 If you are experiencing financial difficulties, you should tell us as soon as possible. We will always seek to be understanding of your financial circumstances. If you are having difficulty paying library fines and/or and/ or charges you should contact the library Help Zone, call the library on +00 (0)0000 00000 000000 or email XxxxxxxXxxxxxx@xxxxxxxxxxx.xx.xxLibSupp@ xxxxxxxxxxx.xx.xx. If you are having difficulty paying any other debts to BU contact our Finance helpline on +00 (0)0000 000000 01202 961600 or email xxxx@xxxxxxxxxxx.xx.xx. 26.2 Wherever possible, our finance team will work with you to agree an acceptable repayment plan. We will consider your individual circumstances and any supporting documentation you provide. The decision is at the discretion of the Director of Finance Director and Performance and/or a delegated officer. If you disagree with the outcome, you may complain under the Student Complaints Policy and Procedure (see paragraph 15). If you do not keep up payments under a repayment plan the debt will immediately become payable in full. 26.3 You can find information on financial support for students suffering financial hardship: • For UK and EU students, at xxx.xxxxxxxxxxx.xx.xx/ ugstudy/undergraduate/fees-funding/uk-support eu-student- finance/additional-financial-support-uk-students. • For international students, at www.bournemouth. xx.xx/xxx-xxxxxxx-xxxxxxx xx.xx/xxxxx/xxxxxxxxxxxxx/xxxx-xxxxxxx/ international-student-finance/additional-financial- support-international-students. • By contacting AskBUaskBU: visit them at The Base, Talbot Campus, telephone +00 (0)0000 00000 000000 or email xxxxx@xxxxxxxxxxx.xx.xx askBU@ xxxxxxxxxxx.xx.xx • By contacting SUBU Advice (+00 (0)0000 000000 01202 965779 or email xxxxxxxxxx@xxxxxxxxxxx.xx.xx).email 26.4 If you do not agree with the debt, you should contact the Finance helpline on +00 (0)0000 000000 01202 961600 or email xxxx@xxxxxxxxxxx.xx.xx fees@ xxxxxxxxxxx.xx.xx as soon as possible. If the dispute is not resolved, you can complain under the Student Complaints Policy and Procedure (see paragraph 15). We will not apply sanctions or take action to recover the debt while we deal with your complaint. 26.5 If you do not pay any fees or charges on time, we may also take steps to recover the debt under our debt management procedure. We may refer debts to external solicitors and/or debt collection agencies who will take steps to recover the debt. The steps taken may include taking court action to recover the debt. If we take action to recover the debt, you may have to pay interest and additional costs of the action, such as debt collection agency fees, search fees and legal fees.