Following Instructions. 6.1. We may in our sole discretion, elect whether or not to accept any FX Instructions or provide any FX Services at any time. However, once we accept your FX Instructions by issuing our Quote and you pay the Required Funds into your Payment Account, we will follow your payment instructions unless: 6.1.1. you fail to transfer in full the Required Funds to your Payment Account before the time and date specified by us in the Quote, provided, however, that if you transfer the Required Funds after such time and date then we will follow your payment instructions but section 4.4 will apply; 6.1.2. you transfer funds to your Payment Account from a bank or other external account that is not in your name; 6.1.3. you withdraw or change your payment instructions as described in sections 5.2 or 5.4; 6.1.4. we suspect the FX Instructions or payment instructions came from someone other than you or that they may be incorrect; 6.1.5. you, your ultimate beneficial owner, or the recipient is not located in an Accepted Jurisdiction; 6.1.6. we believe that following the FX Instructions or payment instructions would cause us to be in breach of applicable laws or damage our reputation; or 6.1.7. in accordance with our risk management policies, the Exchange Rate offered by us at the time the Required Funds are received into your Payment Account is materially different to the Exchange Rate specified in our Quote. In this case and in our sole discretion, we will cancel your Quote and return the Required Funds to you by issuing a refund. 6.2. If we do not follow your FX Instructions or payment instructions, we will notify you before the Payment Services would have been completed as described in section 8.2 or 8.3 (as applicable). If possible and to the extent permitted by applicable law, we will provide reasons for our decision and an explanation of how to correct any errors, including any additional information required from you for verification purposes pursuant to section 2.3 or information relating to the recipient pursuant to section 5.1.
Appears in 1 contract
Samples: Business Customer Agreement
Following Instructions. 6.1. We may in our sole discretion, elect whether or not to accept any FX Instructions or provide any FX Services at any time. However, once we accept your FX Instructions by issuing our Quote and you pay the Required Funds into your Payment Account, we will follow your payment instructions unless:
6.1.1. you fail to transfer in full the Required Funds to your Payment Account before the time and date specified by us in the Quote, provided, however, that if you transfer the Required Funds after such time and date then we will follow your payment instructions but section 4.4 will apply;
6.1.2. you transfer funds to your Payment Account from a bank or other external account that is not in your name;
6.1.3. you withdraw or change your payment instructions as described in sections 5.2 or 5.4;
6.1.4. we suspect the FX Instructions or payment instructions came from someone other than you or that they may be incorrect;
6.1.5. you, your ultimate beneficial owner, you or the recipient is not located in an Accepted Jurisdiction;
6.1.6. we believe that following the FX Instructions or payment instructions would cause us to be in breach of applicable laws or damage our reputation; or
6.1.7. in accordance with our risk management policies, the Exchange Rate offered by us at the time the Required Funds are received into your Payment Account is materially different to the Exchange Rate specified in our Quote. In this case and in our sole discretion, we will cancel your Quote and return the Required Funds to you by issuing a refund.
6.2. If we do not follow your FX Instructions or payment instructions, we will notify you before the Payment Services would have been completed as described in section 8.2 or 8.3 (as applicable). If possible and to the extent permitted by applicable law, we will provide reasons for our decision and an explanation of how to correct any errors, including any additional information required from you for verification purposes pursuant to section 2.3 or information relating to the recipient pursuant to section 5.1.
Appears in 1 contract
Samples: Customer Agreement
Following Instructions. 6.1. We may in our sole discretion, elect whether or not to accept any FX Instructions or provide any FX Services at any time. However, once we accept your FX Instructions by issuing our Quote and you pay the Required Funds into your Payment AccountInstructions, we will follow your payment instructions unless:
6.1.1. you fail to transfer in full the Required Funds to your Payment Account before the time and date specified by us in the Quote, provided, however, that if you transfer the Required Funds after such time and date then we will follow your payment instructions but section 4.4 will apply;
6.1.2. you transfer funds to your Payment Account from a bank or other external account that is not in your name;
6.1.3. you withdraw or change your payment instructions as described in sections 5.2 or 5.4;
6.1.4. we suspect the FX Instructions or payment instructions came from someone other than you or that they may be incorrect;
6.1.5. you, your ultimate beneficial owner, you or the recipient is not located in an Accepted Jurisdiction;
6.1.6. the recipient bank account does not exist, is not capable of receiving the payment, or the recipient bank rejects the payment for any other reason;
6.1.7. we believe that following the FX Instructions or payment instructions would cause us to be in breach of applicable laws or damage our reputation; or
6.1.76.1.8. in accordance with our risk management policies, the Exchange Rate offered by us at the time the Required Funds are received into your Payment Account is materially different to the Exchange Rate specified in our Quote. In this case and in our sole discretion, we will cancel your Quote and return the Required Funds to you by issuing a refund.
6.2. If we do not follow your FX Instructions or payment instructions, we will notify you before the Payment Services would have been completed as described in section 8.2 or 8.3 (as applicable). If possible and to the extent permitted by applicable law, we will provide reasons for our decision and an explanation of how to correct any errors, including any additional information required from you for verification purposes pursuant to section 2.3 or information relating to the recipient pursuant to section 5.1.
6.3. Where we have been unable to follow or otherwise complete your payment instruction pursuant to section 6.1.6, we may, in our sole discretion, either:
6.3.1. Refund the Required Funds back to the bank or external account you made the payment from; or
6.3.2. Request that you, within a reasonable amount of time, issue a new payment instruction to us in writing for payment of your Converted Currency.
Appears in 1 contract
Samples: Customer Agreement
Following Instructions. 6.1. We may in our sole discretion, elect whether or not to accept any FX Instructions or provide any FX Services at any timetime in our sole discretion. However, once we accept your FX Instructions by issuing our Quote and you pay the Required Funds into your Payment User Account, we will follow your payment instructions unless:
6.1.1. you fail to transfer in full the Required Funds to your Payment User Account before the time and date specified by us in the Quote, provided, however, that if you transfer the Required Funds after such time and date then we will follow your payment instructions but section 4.4 will apply;
6.1.2. you transfer funds to your Payment User Account from a bank or other external account that is not in your name;
6.1.3. you withdraw or change your payment instructions as described in sections 5.2 or 5.4;
6.1.4. we suspect the FX Instructions or payment instructions came from someone other than you or that they may be incorrect;
6.1.5. you, your ultimate beneficial owner, you or the recipient is not located in an Accepted Jurisdiction;
6.1.6. we believe that following the FX Instructions or payment instructions would cause us to be in breach of applicable laws or damage our reputation; or
6.1.7. in accordance with our risk management policies, the Exchange Rate offered by us at the time the Required Funds are received into your Payment Account is materially different to the Exchange Rate specified in our Quote. In this case and in our sole discretion, we will cancel your Quote and return the Required Funds to you by issuing a refund.
6.2. If we do not follow your FX Instructions or payment instructions, we will notify you before the Payment Services would have been completed as described in section 8.2 or 8.3 (as applicable). If possible and to the extent permitted by applicable law, we will provide reasons for our decision and an explanation of how to correct any errors, including any additional information required from you for verification purposes pursuant to section 2.3 or information relating to the recipient pursuant to section 5.1.
Appears in 1 contract
Samples: Customer Agreement
