General cancellation terms. The traveler can cancel the package tour before its commencement according to the standardized cancellation terms below, unless before the conclusion of the agreement the tour operator has stated in writing that cancellation will be made according to an individual calculation of the cancellation fee corresponding to the price of the package tour less costs saved and any income from sale of the cancelled travel services. • On cancellation no later than 64 days before the departure date, the tour operator pays back to the traveler the paid amount less the deposit. • If cancellation is made later than 64 days before the departure date and no later than 36 days before the departure time specified in the travel documents, the tour operator is entitled to charge 50% of the total price for the tour. • If cancellation is made later than 36 days before departure, the travel agency is entitled to charge the total price for the tour as a cancellation fee. On request, the traveler may have a reason for the amount of the cancellation fee.
General cancellation terms. Up to 60 days before arrival: 50% of the trip price is charged. • 59–30 days before arrival: 70%.
