General SLA Terms Clause Samples
General SLA Terms. ProsperOps is not required to apply credits for any month that exceeds the charges due from you for that month. ProsperOps is not required to apply unused credits to past or future months for your Services or to apply them to other services. ProsperOps is not required to apply a credit if any charges due from you are overdue, or if your account has been suspended or terminated for your violation of the Order or Service Terms. If you are entitled to a credit after the time that you have paid your final charges to ProsperOps, ProsperOps will issue the credit to you in the form of a credit to your payment card or account. Time periods are measured with reference to time-stamps in the ProsperOps system or other reliable ProsperOps records. The credit remedies provided in this SLA are your sole and exclusive remedy for damages arising from ProsperOps' failure to meet a commitment for which a credit is provided.
General SLA Terms. 2.1. For the purposes of this SLA you acknowledge that, save for manifest error, only those performance measures reasonably produced by us will be used as the basis for assessing our performance.
General SLA Terms. Chargify is not required to apply credits for any month that exceed the fees due from you for that month. Chargify is not required to apply unused credits to past or future months for your Services or to apply them to other services. Chargify is not required to apply a credit if any fees due from you are overdue, or if your account has been suspended or terminated for your violation of the Order or Service Terms. If you are entitled to an SLA credit after the time that you have paid your final fees to Chargify, Chargify will issue a refund to you in the amount of the credit. Time periods are measured with reference to time stamps in the Chargify system or other reliable Chargify records. The credit remedies provided in this SLA are your sole and exclusive remedy for damages arising from Chargify’s failure to meet a commitment for which a credit is provided.