VoIP Services. Astound’s phone Services are provided via Internet Protocol voice network (aka “VoIP”). VoIP services operate using the standard commercial electrical power provided to your service site. Astound does not provide a back-up generator, UPS or other alternate power source for the Services; accordingly, in the event of a power outage at your service site, unless you have arranged for back-up power, the VoIP Services will be unavailable until electrical service is restored. You acknowledge and accept that the Service is not represented as fail-safe and is not designed for use in situations where error-free, mission-critical or uninterrupted service is essential. Astound will not be responsible for, and you expressly assume all risk of, any losses or damages arising as a result of the unavailability of the Service, including the inability to reach 911 or other emergency services, or the inability to contact your security system, your fire alarm system or any remote medical monitoring service provider.
VoIP Services. 1.1.1 In order to use the VoIP Services, it is Your obligation to procure at Your own cost an Internet connection, either through Us or through a supplier approved by Us.
1.1.2 You acknowledge that call quality depends on both the specification and availability of the Internet connection procured by You in accordance with paragraph 1.1.1 above, and also on the Internet Protocol or telecommunications network to which the person being called is connected.
1.1.3 Where the Internet connection is supplied by a third party, We do not assume any liability or responsibility for the third party Internet connection or a third party router, and You acknowledge that in such circumstances, We cannot be held responsible for any degradation in voice quality, which may result in broken speech, echo, delay or call failure.
1.1.4 We will use reasonable endeavours to ensure that the VoIP Services is available for use at all times by You but You acknowledge and affirm that, owing to the nature of Internet Protocol and telecommunications networks, it is impossible to provide an uninterrupted or error-free VoIP Service.
1.1.5 You acknowledge and accept that the VoIP Services are not necessarily a like for like replacement for fixed telephony services and may not have identical features of PSTN. In some cases Our VoIP Service may not be compatible for analogue lines that are being utilised for facsimile machines.
1.1.6 We will use reasonable endeavours to ensure the security of the VoIP Services but You acknowledge and agree that there is always a risk of security being breached for reasons beyond Our control.
1.1.7 We may prevent international, roaming or premium rate calls being made. If You want to make such calls then You can call Our Customer Services Team. We may agree to these facilities available after making credit checks and We may ask You to pay a reasonable non- interest bearing deposit as security against any monies You may owe Us in the future prior to allowing You to make such calls. Web Portal
1.1.8 We will allow access to Our Web Portal for Your self-administration only on a restricted permissions basis. When You request such access it is Your responsibility to ensure that a designated, competent person or persons (the “Administrator”) is appointed to administer the account. Where an action or change is not available to the Administrator, You should request in writing that We undertake such action or change. We will endeavour to make the change as soon as reason...
VoIP Services. 2.1.1 In order to use the VoIP Services, it is Your obligation to procure at Your own cost an Internet connection, either through Us or through a supplier approved by Us.
2.1.2 You acknowledge that call quality depends on both the specification and availability of the Internet connection procured by You in accordance with paragraph 2.1.1 above, and also on the Internet Protocol or telecommunications network to which the person being called is connected.
2.1.3 Where the Internet connection is supplied by a third party, We do not assume any liability or responsibility for the third party Internet connection or a third party router, and You acknowledge that in such circumstances, We cannot be held responsible for any degradation in voice quality, which may result in broken speech, echo, delay or call failure.
2.1.4 We will use reasonable endeavours to ensure that the VoIP Services is available for use at all times by You but You acknowledge and affirm that, owing to the nature of Internet Protocol and telecommunications networks, it is impossible to provide an uninterrupted or error-free VoIP Service.
2.1.5 You acknowledge and accept that the VoIP Services are not necessarily a like for like replacement for fixed telephony services and may not have identical features of PSTN or PBX services. In some cases Our VoIP Service may not be compatible for analogue lines that are being utilised for facsimile machines.
VoIP Services. In the event that VCG supplies VOIP Services as part of the Supplies to the Customer, the following shall apply:
VoIP Services. Some Patriot Mobile voice services, including Wi-Fi Calling services, may utilize Voice over Internet Protocol (“VoIP”) technology. VoIP telephony is fundamentally different from traditional telephone service and has inherent limitations. VoIP services, including 911 calling, may be unavailable or limited in some circumstances. If possible, use a cellular connection to place any 911 calls. 911 functionality for Patriot Mobile VoIP services may be impaired or unavailable: • If you use the VoIP Service in a location other than at Your E911 Registered Address; • If there is a problem with the broadband network utilized, including network congestion, network, equipment, power failure, another technical problem, or during system updates or upgrades; and • If you have lost electrical power. Before using any Patriot Mobile VoIP service, you must provide us with Your E911 Registered Address. If you call 911 using a Patriot Mobile VoIP service, we may transmit Your E911 Registered Address to the 911 Communications Center that answers the call, and it may be used to help emergency responders locate you. You agree to update Your E911 Registered Address before you use your Patriot Mobile VoIP service at a different location. You can update your E911 Registered Address by contacting Member Services at (000) 000-0000. In some circumstances when using a Patriot Mobile VoIP service, we may not be able to provide 911 Communications Centers with your correct current location. If you make a 911 call using a Patriot Mobile VoIP service, you should always provide the 911 Communications Center your contact information and current location. In some limited circumstances, such as when a user makes a call from an area not covered by the 911 network, users may have limited access, or no access, to either basic 911 or E911. If the user does not have access to either basic 911 or E911, calls to 911 using Patriot Mobile VoIP services will be sent to a national emergency call center. A trained agent at the national emergency call center should ask for the name, telephone number and location of the user calling 911, and then contact the local 911 Communications Center to request help for the user.
VoIP Services. Wave’s phone Services are provided via Internet Protocol voice network (aka “VoIP”). VoIP services operate using the standard commercial electrical power provided to your service site. Wave does not provide a back-up generator, UPS or other alternate power source for the Services; accordingly, in the event of a power outage at your service site, unless you have arranged for back-up power, the VoIP Services will be unavailable until electrical service is restored. You acknowledge and accept that the Service is not represented as fail-safe and is not designed for use in situations where error-free or uninterrupted service is essential. Wave will not be responsible for, and you expressly assume all risk of, any losses or damages arising as a result of the unavailability of the Service, including the inability to reach 911 or other emergency services, or the inability to contact your security system, your fire alarm system or any remote medical monitoring service provider.
VoIP Services. Grande’s phone Services are provided via Internet Protocol voice network (aka “VoIP”). VoIP services operate using the standard commercial electrical power provided to your service site. Grande does not provide a back-up generator, UPS or other alternate power source for the Services; accordingly, in the event of a power outage at your service site, unless you have arranged for back-up power, the VoIP Services will be unavailable until electrical service is restored. You acknowledge and accept that the Service is not represented as fail-safe and is not designed for use in situations where error-free or uninterrupted service is essential. Xxxxxx will not be responsible for, and you expressly assume all risk of, any losses or damages arising as a result of the unavailability of the Service, including the inability to reach 911 or other emergency services, or the inability to contact your security system, your fire alarm system or any remote medical monitoring service provider.
VoIP Services. 24.1 In order to use our VOIP services, consumers need to have a VOIP compatible phone, alternatively one can be purchased from Infraplex. There is a wide variety of phone options available for purchase.
24.2 Consumers do not need to have an existing phone line to use VOIP services.
24.3 In order to use the VOIP services provided by Infraplex, consumers are required to have an active fibre subscription with Infraplex.
24.4 All VOIP minutes are prepaid and all initial VOIP signups will receive 100 minutes per month. This amount can be topped up on your login portal provided to you by Infraplex.
24.5 All VOIP contracts will be billed on the 1st of the month and payable through debit order. No minutes will be carried over from month to month.
VoIP Services. RCN’s phone Services are provided via Internet Protocol voice network (aka “VoIP”). VoIP services operate using the standard commercial electrical power provided to your service site. RCN does not provide a back-up generator, UPS or other alternate power source for the Services; accordingly, in the event of a power outage at your service site, unless you have arranged for back-up power, the VoIP Services will be unavailable until electrical service is restored. You acknowledge and accept that the Service is not represented as fail-safe and is not designed for use in situations where error-free or uninterrupted service is essential. RCN will not be responsible for, and you expressly assume all risk of, any losses or damages arising as a result of the unavailability of the Service, including the inability to reach 911 or other emergency services, or the inability to contact your security system, your fire alarm system or any remote medical monitoring service provider.
VoIP Services. Where you are a Wholesale Partner reselling our VoIP Service(s);
3.11.1. you undertake to include and maintain in your contracts with your Users conditions equivalent to:
3.11.1.1. Clause 7 of Schedule 5 regarding the usage of VoIP Services; and
3.11.1.2. Clause 8 of Schedule 5 regarding emergency calls and the 999 database;
3.11.1.3. Clause 9 of the Business General Terms regarding the usage of any Software provided to be used in conjunction with any VoIP Services;
3.11.1.4. you agreed that we shall have no liability to you or to any User for your failure to comply with this term 3.10 or any of its subclauses.
3.11.2. In consideration of you paying our Fixed Subscription Charges and any other applicable Charges we will grant you a non-exclusive, non-transferable, revocable licence for you and any Users you re-sell the Service too to use the VoIP Services or any Software under the terms of the Agreement during the Term.
3.11.3. If you wish to cease a Service you will need to email xxxxx@xxxxxxxx.xxx and state the Service(s) you wish to cease and the date for it to be ceased. If you disable or delete VoIP Service(s) on the Xoomtalk Platform it will not automatically cease the billing of the Service(s). This Service Schedule for Phone and Broadband Services is made by and between Xoom and you and is part of your Agreement with us. This Service Schedule comes into force on the date that a Service Order Form which includes a Phone and/or Broadband Service and is signed by both parties in accordance with Clause 2 of the Business General Terms or as otherwise specified in the Service Order Form, and will continue in force until you or us terminate it in accordance with Clause 19 of the Business General Terms. In the event of any conflict or ambiguity between this Service Schedule and the Business General Terms, this Service Schedule will take precedence. Capitalised terms not defined herein shall have the meaning ascribed to them in Appendix 1 (Definitions and Interpretation).
