Common use of Giving us instructions Clause in Contracts

Giving us instructions. If you appoint an Authorised User, they may have unlimited authority to give us instructions on your behalf or, if you are a business, you may specify the actions they are authorised to undertake. This Agreement will also apply to them but you remain responsible – any references to ‘you’ will also include Authorised Users where applicable. We will rely on instructions from Authorised Users until such time as you revoke or vary that authority by giving us 48 hours’ notice in writing or by calling us. If you wish to appoint or change an Authorised User, please contact us for more information. We will issue, or you can choose, a username and personalised security credentials (such as a password or fingerprint) and security questions (“security procedures”) so that you can give us instructions. We may accept any instructions received using the security procedures without further checking the identity of the user. You must take all reasonable steps to keep your security procedures secret and safe, and you must take all reasonable steps to prevent loss, theft or fraudulent misuse of them, for example, you should not write them down in a format that is recognisable, save them electronically, choose simple passwords, or let someone else use them unless they are an Authorised User. If you know or suspect that your security procedures have been lost, stolen or misappropriated, or that there have been unauthorised transactions or payments or other security breach, you must notify us immediately by calling us on the numbers above or emailing us at xxxxxxx@xxxxxxxxxxxxxx.xxx We will prevent the use of your security procedures if we reasonably believe that: • It is appropriate to protect the security of your security procedures or access, • Their use is or may be unauthorised or fraudulent, • It may otherwise compromise our security measures, or • We have to do so under an applicable law or regulation or order of a court or other regulatory body. We will tell you if we need to stop or suspend the use of your security procedures, using the contact details you have provided to us, unless that would break the law. If we cannot contact you in advance, we will attempt to contact you as soon as possible afterwards. Unless we have terminated the Agreement as a result, we will allow you to use your security procedures again once the reasons for taking such action no longer apply. We will also tell you if we become aware of a security breach that could impact you and let you know any steps you should take to reduce any risk to you. We may apply limits to the number of transactions that you can make each day. We may also apply limits to the amount of money that you can transfer each day. Where this is the case, we will notify you separately and let you know if there is another way you can give us your instructions.

Giving us instructions. If you appoint an Authorised User, they may have unlimited authority to give us instructions on your behalf or, if you are a business, you may specify the actions they are authorised to undertake. This Agreement will also apply to them but you remain responsible – any references to ‘you’ will also include Authorised Users where applicable. We will rely on instructions from Authorised Users until such time as you revoke or vary that authority by giving us 48 hours’ notice in writing or by calling us. If you wish to appoint or change an Authorised User, please contact us for more information. We will issue, or you can choose, a username and personalised security credentials (such as a password or fingerprint) and security questions (“security procedures”) so that you can give us instructions. We may accept any instructions received using the security procedures without further checking the identity of the user. You must take all reasonable steps to keep your security procedures secret and safe, and you must take all reasonable steps to prevent loss, theft or fraudulent misuse of them, for example, you should not write them down in a format that is recognisable, save them electronically, choose simple passwords, or let someone else use them unless they are an Authorised User. If you know or suspect that your security procedures have been lost, stolen or misappropriated, or that there have been unauthorised transactions or payments or other security breach, you must notify us immediately by calling us on the numbers above or emailing us at xxxxxxx@xxxxxxxxxxxxxx.xxx xxxxxxx@xxxxxxxxxxxx.xxx We will prevent the use of your security procedures if we reasonably believe that: • It is appropriate to protect the security of your security procedures or access, • Their use is or may be unauthorised or fraudulent, • It may otherwise compromise our security measures, or • We have to do so under an applicable law or regulation or order of a court or other regulatory body. We will tell you if we need to stop or suspend the use of your security procedures, using the contact details you have provided to us, unless that would break the law. If we cannot contact you in advance, we will attempt to contact you as soon as possible afterwards. Unless we have terminated the Agreement as a result, we will allow you to use your security procedures again once the reasons for taking such action no longer apply. We will also tell you if we become aware of a security breach that could impact you and let you know any steps you should take to reduce any risk to you. We may apply limits to the number of transactions that you can make each day. We may also apply limits to the amount of money that you can transfer each day. Where this is the case, we will notify you separately and let you know if there is another way you can give us your instructions.

Giving us instructions. If you appoint an Authorised User, they may have unlimited authority to give us instructions on your behalf or, if you are a business, you may specify the actions they are authorised to undertake. This Agreement will also apply to them but you remain responsible – any references to ‘you’ will also include Authorised Users where applicable. We will rely on instructions from Authorised Users until such time as you revoke or vary that authority by giving us 48 hours’ notice in writing or by calling us. If you wish to appoint or change an Authorised User, please contact us for more information. We will issue, or you can choose, a username and personalised security credentials (such as a password or fingerprint) and security questions (“security procedures”) so that you can give us instructions. We may accept any instructions received using the security procedures without further checking the identity of the user. You must take all reasonable steps to keep your security procedures secret and safe, and you must take all reasonable steps to prevent loss, theft or fraudulent misuse of them, for example, you should not write them down in a format that is recognisable, save them electronically, choose simple passwords, or let someone else use them unless they are an Authorised User. If you know or suspect that your security procedures have been lost, stolen or misappropriated, or that there have been unauthorised transactions or payments or other security breach, you must notify us immediately by calling us on the numbers above or emailing us at xxxxxxx@xxxxxxxxxxxxxx.xxx support@Capital- XxxxxxxXX.xxx We will prevent the use of your security procedures if we reasonably believe that: • It is appropriate to protect the security of your security procedures or access, • Their use is or may be unauthorised or fraudulent, • It may otherwise compromise our security measures, or • We have to do so under an applicable law or regulation or order of a court or other regulatory body. We will tell you if we need to stop or suspend the use of your security procedures, using the contact details you have provided to us, unless that would break the law. If we cannot contact you in advance, we will attempt to contact you as soon as possible afterwards. Unless we have terminated the Agreement as a result, we will allow you to use your security procedures again once the reasons for taking such action no longer apply. We will also tell you if we become aware of a security breach that could impact you and let you know any steps you should take to reduce any risk to you. We may apply limits to the number of transactions that you can make each day. We may also apply limits to the amount of money that you can transfer each day. Where this is the case, we will notify you separately and let you know if there is another way you can give us your instructions.

Giving us instructions. If you appoint an Authorised User, they may have unlimited authority to give us instructions on your behalf or, if you are a business, you may specify the actions they are authorised to undertake. This Agreement will also apply to them but you remain responsible – any references to ‘you’ will also include Authorised Users where applicable. We will rely on instructions from Authorised Users until such time as you revoke or vary that authority by giving us 48 hours’ notice in writing or by calling us. If you wish to appoint or change an Authorised User, please contact us for more information. We will issue, or you can choose, a username and personalised security credentials (such as a password or fingerprint) and security questions (“security procedures”) so that you can give us instructions. We may accept any instructions received using the security procedures without further checking the identity of the user. You must take all reasonable steps to keep your security procedures secret and safe, and you must take all reasonable steps to prevent loss, theft or fraudulent misuse of them, for example, you should not write them down in a format that is recognisable, save them electronically, choose simple passwords, or let someone else use them unless they are an Authorised User. If you know or suspect that your security procedures have been lost, stolen or misappropriated, or that there have been unauthorised transactions or payments or other security breach, you must notify us immediately by calling us on the numbers above or emailing us at xxxxxxx@xxxxxxxxxxxxxx.xxx xxxxxxx@xxxxxxxx.xxx We will prevent the use of your security procedures if we reasonably believe that: • It is appropriate to protect the security of your security procedures or access, • Their use is or may be unauthorised or fraudulent, • It may otherwise compromise our security measures, or • We have to do so under an applicable law or regulation or order of a court or other regulatory body. We will tell you if we need to stop or suspend the use of your security procedures, using the contact details you have provided to us, unless that would break the law. If we cannot contact you in advance, we will attempt to contact you as soon as possible afterwards. Unless we have terminated the Agreement as a result, we will allow you to use your security procedures again once the reasons for taking such action no longer apply. We will also tell you if we become aware of a security breach that could impact you and let you know any steps you should take to reduce any risk to you. We may apply limits to the number of transactions that you can make each day. We may also apply limits to the amount of money that you can transfer each day. Where this is the case, we will notify you separately and let you know if there is another way you can give us your instructions.

Giving us instructions. If you appoint an Authorised UserIndividual, they may have unlimited authority to give us instructions on your behalf or, if you are a business, you may specify the actions they are authorised to undertakebehalf. This Agreement will also apply to them but you remain responsible – any references to ‘you’ will also include Authorised Users Individuals where applicable. We will rely on instructions from Authorised Users Individuals until such time as you revoke or vary that authority by giving us 48 hours’ notice in writing or by calling us. If you wish to appoint or change an Authorised UserIndividual, please contact us for more information. We will issue, or you can choose, a username and personalised security credentials (such as a password or fingerprint) and security questions (“security procedures”password) so that you can give us instructions. We may accept any instructions received using the security procedures without further checking the identity of the user. You must take all reasonable steps to keep your security procedures secret and safe, and you must take all reasonable steps to prevent loss, theft or fraudulent misuse of them, for example, you should not write them down in a format that is recognisable, save them electronically, choose simple passwords, or let someone else use them unless they are an Authorised Userthem. If you know or suspect that your security procedures have been lost, stolen or misappropriated, or that there have been unauthorised transactions or payments or other security breach, you must notify us immediately by calling us on the numbers above or emailing us at xxxxxxx@xxxxxxxxxxxxxx.xxx xxxx@xxxxxx.xx.xx. We will prevent the use of your security procedures if we reasonably believe that: • It is appropriate to protect the security of your security procedures or access, • Their use is or may be unauthorised or fraudulent, • It may otherwise compromise our security measures, or • We have to do so under an applicable law or regulation or order of a court or other regulatory body. We will tell you if we need to stop or suspend the use of your security procedures, using the contact details you have provided to us, unless that would break the law. If we cannot contact you in advance, we will attempt to contact you as soon as possible afterwards. Unless we have terminated the Agreement as a result, we will allow you to use your security procedures again once the reasons for taking such action no longer apply. We will also tell you if we become aware of a security breach that could impact you and let you know any steps you should take to reduce any risk to you. We may apply limits to the number of transactions that you can make each day. We may also apply limits to the amount of money that you can transfer each day. Where this is the case, we will notify you separately and let you know if there is another way you can give us your instructions.

Giving us instructions. If you appoint an Authorised User, they may have unlimited authority to give us instructions on your behalf or, if you are a business, you may specify the actions they are authorised to undertake. This Agreement will also apply to them but you remain responsible – any references to ‘you’ will also include Authorised Users where applicable. We will rely on instructions from Authorised Users until such time as you revoke or vary that authority by giving us 48 hours’ notice in writing or by calling us. If you wish to appoint or change an Authorised User, please contact us for more information. We will issue, or you can choose, a username and personalised security credentials (such as a password or fingerprint) and security questions (“security procedures”) so that you can give us instructions. We may accept any instructions received using the security procedures without further checking the identity of the user. You must take all reasonable steps to keep your security procedures secret and safe, and you must take all reasonable steps to prevent loss, theft or fraudulent misuse of them, for example, you should not write them down in a format that is recognisable, save them electronically, choose simple passwords, or let someone else use them unless they are an Authorised User. If you know or suspect that your security procedures have been lost, stolen or misappropriated, or that there have been unauthorised transactions or payments or other security breach, you must notify us immediately by calling us on the numbers above or emailing us at xxxxxxx@xxxxxxxxxxxxxx.xxx xxxxxxx@xxxxxxxxxxxxxxxx.xxx We will prevent the use of your security procedures if we reasonably believe that: • It is appropriate to protect the security of your security procedures or access, • Their use is or may be unauthorised or fraudulent, • It may otherwise compromise our security measures, or • We have to do so under an applicable law or regulation or order of a court or other regulatory body. We will tell you if we need to stop or suspend the use of your security procedures, using the contact details you have provided to us, unless that would break the law. If we cannot contact you in advance, we will attempt to contact you as soon as possible afterwards. Unless we have terminated the Agreement as a result, we will allow you to use your security procedures again once the reasons for taking such action no longer apply. We will also tell you if we become aware of a security breach that could impact you and let you know any steps you should take to reduce any risk to you. We may apply limits to the number of transactions that you can make each day. We may also apply limits to the amount of money that you can transfer each day. Where this is the case, we will notify you separately and let you know if there is another way you can give us your instructions.