Common use of Good Neighbor Policy - Community Coordination and Communication Clause in Contracts

Good Neighbor Policy - Community Coordination and Communication. 1. Communication and Coordination with Neighborhood, Businesses and Public The CONTRACTOR is responsible for communication with neighbors on an ongoing basis and facilitate Community Forums in coordination with the COUNTY, as needed. The CONTRACTOR will provide information about the program to the public in coordination with the COUNTY. The CONTRACTOR will establish a public inquiry phone number and post contact information. For community stakeholders to call for information or questions about the site or program. The CONTRACTOR will create and maintain a program website that will include important information for community stakeholders and clients. The website will include a “Frequently Asked Questions” section provide answers to community concerns. Additionally, the website will include a digital copy of the CONTRACTOR’s full “Good Neighbor Policy” to be made accessible to the public. The CONTRACTOR will have program information on-site and disseminate these resources to the community. The CONTRACTOR will establish media guidelines and ensure that the public is regularly updated on the progress and successes of the shelter program through various local media outlets in coordination with the COUNTY. All community and media contact will be made in concert with the COUNTY Media Representative. 2. Communication and Coordination with Local Police and Fire Departments The CONTRACTOR will communicate and work collaboratively with local police and fire departments through all stages of program implementation and operations. The CONTRACTOR will provide an array of services and support that will be beneficial to local police and fire departments. These services include, but will not be limited, to: • Security Officers stationed both on-site and at bus/shuttle locations; • On-site Medical facilities to respond to medical needs of the clients; • Creation of an on-site police substation, if desired; • Designated beds reserved each night for law enforcement referrals (including percentage set-aside for the host city); • Staff Neighbor Patrol will monitor surrounding area to control issues of loitering, abandoned property, and other blight; • Training opportunities on mental illness, homeless sensitivity or other topics of interest to supplement existing department trainings; • Direct referral access to the Coordinated Entry system to assist local law enforcement officers connect homeless individuals with housing opportunities; • Statistical reports on number of clients served, length of stay and/or demographic information. Additionally, the CONTRACTOR will meet on an on-going and as needed basis with local law enforcement from the host city and surrounding police departments. Law enforcement will have the ability to bring forward CONTRACTOR non-performance directly to the COUNTY. 3. Communication and Coordination with City, COUNTY, and Service Providers Operation of the PROGRAM will be for the public good and to move the homeless Continuum of Care system, as a whole, forward. As such successful implementation of the PROGRAM will require the partnership of various stakeholders including the City, COUNTY and other Service Providers. Additionally, the CONTRACTOR will be responsive to and provide support to the County Board of Supervisors and the City Council Members as needed in coordination with the COUNTY. 4. Policies for Community Involvement CONTRACTOR will participate in city and county-wide community events. To the extent reasonable and feasible representatives of the CONTRACTOR will attend meetings of the local Neighborhood Association(s) and local Chamber of Commerce(s) when invited, and communicate with neighborhood and business participants. 5. Policies for Neighborhood Patrol The CONTRACTOR will organize, lead, and convene a Neighborhood Patrol weekly to monitor a 1/2-mile radius around the shelter perimeter. The role of this patrol group is to site to collect litter, promote cleanliness, engage with neighbors, and enhance safety and cleanliness of the immediate vicinity. Additionally, the CONTRACTOR will prevent and control issues of loitering, unauthorized parking of client vehicles in the neighborhood, abandoned property, shopping carts and other blight. A log will be kept of the weekly patrols. The following actions will be completed by the Neighborhood Patrol: • All litter and trash items will be removed from the area and properly disposed of; • Clients found loitering will be issued a warning. Violations of this rule may cause a client to be exited from the facility; • Unauthorized parking of client vehicles in the neighborhood are subject to towing; • CONTRACTOR will contact city designated shopping cart retrieval program to collect all shopping carts found that do not contain items of personal property; • CONTRACTOR will follow city codes for removing personal property found in surrounding area. • CONTRACTOR will work with law enforcement to have staff conduct outreach and engagement activities to homeless in surrounding community such as parks, river bottoms, etc.

Good Neighbor Policy - Community Coordination and Communication. 1. Communication and Coordination with Neighborhood, Businesses and Public The CONTRACTOR Contractor is responsible for communication with neighbors on an ongoing basis and facilitate Community Forums in coordination with the COUNTYCounty, as needed. The CONTRACTOR will Contractor willshall provide information about the program to the public in coordination with the COUNTYCounty. The CONTRACTOR will Contractor willshall establish a public inquiry phone number and post contact information. For community stakeholders to call for information or questions about the site or program. The CONTRACTOR will Contractor willshall create and maintain a program website that will willshall include important information for community stakeholders and clients. The website will willshall include a “Frequently Asked Questions” section provide answers to community concerns. Additionally, the website will willshall include a digital copy of the CONTRACTORContractor’s full “Good Neighbor Policy” to be made accessible to the public. The CONTRACTOR will Contractor willshall have program information on-site and disseminate these resources to the community. The CONTRACTOR will Contractor willshall establish media guidelines and ensure that the public is regularly updated on the progress and successes of the shelter program through various local media outlets in coordination with the COUNTYCounty. All community and media contact will willshall be made in concert with the COUNTY County Media Representative. 2. Communication and Coordination with Local Police and Fire Departments The CONTRACTOR will Contractor willshall communicate and work collaboratively with local police and fire departments through all stages of program implementation and operations. The CONTRACTOR will Contractor willshall provide an array of services and support that will willshall be beneficial to local police and fire departments. These services include, but will willshall not be limited, to: • Security Officers stationed both on-site and at bus/shuttle locations; • On-site Medical facilities to respond to medical needs of the clients; • Creation of an on-site police substation, if desired; • Designated beds reserved each night for law enforcement referrals (including percentage set-aside for the host city); • Staff Neighbor Patrol will willshall monitor surrounding area to control issues of loitering, abandoned property, and other blight; • Training opportunities on mental illness, homeless sensitivity or other topics of interest to supplement existing department trainings; • Direct referral access to the Coordinated Entry system to assist local law enforcement officers connect homeless individuals with housing opportunities; • Statistical reports on number of clients served, length of stay and/or demographic information. Additionally, the CONTRACTOR will Contractor willshall meet on an on-going and as needed basis with local law enforcement from the host city and surrounding police departments. Law enforcement will willshall have the ability to bring forward CONTRACTOR Contractor non-performance directly to the COUNTYCounty. 3. Communication and Coordination with City, COUNTYCounty, and Service Providers Operation of the PROGRAM will Program willshall be for the public good and to move the homeless Continuum of Care system, as a whole, forward. As such successful implementation of the PROGRAM will Program willshall require the partnership of various stakeholders including the City, COUNTY County and other Service Providers. Additionally, the CONTRACTOR will Contractor willshall be responsive to and provide support to the County Board of Supervisors and the City Council Members as needed in coordination with the COUNTYCounty. 4. Policies for Community Involvement CONTRACTOR will participate in city and county-wide community events. To the extent reasonable and feasible representatives of the CONTRACTOR will attend meetings of the local Neighborhood Association(s) and local Chamber of Commerce(s) when invited, and communicate with neighborhood and business participants. 5. Policies for Neighborhood Patrol The CONTRACTOR will organize, lead, and convene a Neighborhood Patrol weekly to monitor a 1/2-mile radius around the shelter perimeter. The role of this patrol group is to site to collect litter, promote cleanliness, engage with neighbors, and enhance safety and cleanliness of the immediate vicinity. Additionally, the CONTRACTOR will prevent and control issues of loitering, unauthorized parking of client vehicles in the neighborhood, abandoned property, shopping carts and other blight. A log will be kept of the weekly patrols. The following actions will be completed by the Neighborhood Patrol: • All litter and trash items will be removed from the area and properly disposed of; • Clients found loitering will be issued a warning. Violations of this rule may cause a client to be exited from the facility; • Unauthorized parking of client vehicles in the neighborhood are subject to towing; • CONTRACTOR will contact city designated shopping cart retrieval program to collect all shopping carts found that do not contain items of personal property; • CONTRACTOR will follow city codes for removing personal property found in surrounding area. • CONTRACTOR will work with law enforcement to have staff conduct outreach and engagement activities to homeless in surrounding community such as parks, river bottoms, etc.

Good Neighbor Policy - Community Coordination and Communication. 1. Communication and Coordination with Neighborhood, Businesses and Public The CONTRACTOR OPERATOR is responsible for communication with neighbors on an ongoing basis and basis. Prior to commencement of any services at the Year Round Emergency Shelter Program, the OPERATOR will facilitate a number of Community Forums in coordination with the COUNTYForums, as needed. The CONTRACTOR OPERATOR will provide information about the program to the public in coordination with including operational design plans, estimated date to begin and complete construction efforts on the COUNTYproject and when services will begin. The CONTRACTOR OPERATOR will establish a public inquiry phone number and post contact information. For community stakeholders to call for information or questions about the site or program. The CONTRACTOR OPERATOR will create and maintain a program website that will include important information for community stakeholders and clients. The website will include a “Frequently Asked Questions” section provide answers to community concerns. Additionally, the website will include a digital copy of the CONTRACTOROPERATOR’s full “Good Neighbor Policy” and “Management and Operational Plan” to be made accessible to the public. The CONTRACTOR OPERATOR will have program information on-site and disseminate these resources to the community. The CONTRACTOR OPERATOR will establish media guidelines and ensure that the public is regularly updated on the progress and successes of the shelter program through various local media outlets in coordination with the COUNTY. All community and media contact will be made in concert with the COUNTY Media Representativeoutlets. 2. Communication and Coordination with Local Police and Fire Departments The CONTRACTOR OPERATOR will communicate and work collaboratively with local police and fire departments through all stages of program implementation and operationsimplementation. The CONTRACTOR OPERATOR will provide an array of services and support that will be beneficial to local police and fire departments. These services include, but will not be limited, to: •  Security Officers stationed both on-site and at bus/shuttle locations; • On-site Medical facilities to respond to medical needs of the clients; • Creation of an on-site police substation, if desired; •  Designated beds reserved each night for law enforcement referrals (including percentage set-aside for the host city); •  Operator Staff Neighbor Patrol will monitor surrounding area to control issues of loitering, abandoned property, and other blight; •  Training opportunities on mental illness, homeless sensitivity or other topics of interest to supplement existing department trainings; •  Direct referral access to the Coordinated Entry system to assist local law enforcement officers connect homeless individuals with housing opportunities; •  Statistical reports on number of clients served, length of stay and/or demographic information. Additionally, the CONTRACTOR Operator will meet on an on-going and as needed basis with local law enforcement from the host city and surrounding police departments. Law enforcement will have the ability to bring forward CONTRACTOR operator non-performance directly to the COUNTYCounty. 3. Communication and Coordination with City, COUNTYCounty, and Service Providers Operation of the PROGRAM Year Round Emergency Shelter Program will be for the public good and to move the homeless Continuum of Care system, as a whole, forward. As such successful implementation of the PROGRAM Year Round Emergency Shelter Program will require the partnership of various stakeholders including the City, COUNTY County and other Service Providers. Additionally, the CONTRACTOR OPERATOR will be responsive to and provide support to the County Board of Supervisors and the City Council Members as needed in coordination with the COUNTYneeded. 4. Policies for Community Involvement CONTRACTOR will participate in city and county-wide community events. To the extent reasonable and feasible representatives of the CONTRACTOR will attend meetings of the local Neighborhood Association(s) and local Chamber of Commerce(s) when invited, and communicate with neighborhood and business participants. 5. Policies for Neighborhood Patrol The CONTRACTOR will organize, lead, and convene a Neighborhood Patrol weekly to monitor a 1/2-mile radius around the shelter perimeter. The role of this patrol group is to site to collect litter, promote cleanliness, engage with neighbors, and enhance safety and cleanliness of the immediate vicinity. Additionally, the CONTRACTOR will prevent and control issues of loitering, unauthorized parking of client vehicles in the neighborhood, abandoned property, shopping carts and other blight. A log will be kept of the weekly patrols. The following actions will be completed by the Neighborhood Patrol: • All litter and trash items will be removed from the area and properly disposed of; • Clients found loitering will be issued a warning. Violations of this rule may cause a client to be exited from the facility; • Unauthorized parking of client vehicles in the neighborhood are subject to towing; • CONTRACTOR will contact city designated shopping cart retrieval program to collect all shopping carts found that do not contain items of personal property; • CONTRACTOR will follow city codes for removing personal property found in surrounding area. • CONTRACTOR will work with law enforcement to have staff conduct outreach and engagement activities to homeless in surrounding community such as parks, river bottoms, etc.