Harmonisation of the Information to Send Sample Clauses

Harmonisation of the Information to Send. To contain and prevent security incidents, CSIRTs need to have a common understanding of them and agreed operational procedures for exchanging and handling information. For the GN3 project, the coordination of handling multi-domain incidents between the CSIRTs and Service Development team requires shared information to be in a structured and harmonised format that can be understood by all involved. A harmonised format will allow the root of the problem to be understood properly, and improve both the quality of the shared information and the quality of the response that is given. Messages being exchanged between the teams are human readable, but defined as a wire format. It is the responsibility of each team to translate the messages to a local database format that is suitable for the incident tracking system used by each team, before any initial action is taken over the incident. The use of non- formatted messages could cause problems within the multi-domain incident handling process like: Misunderstandings between involved parties. Bad triaging of incidents. The skipping or losing of important information about the incident. Therefore, the exchange of security information between any two entities must be structured and described in a consistent manner that is understood by all of the involved entities and parties. This format should : Be human readable. Be automatically parsable. Provide a clear definition of the format and the content, avoiding confusion about when the information is sent, received or studied. Be based on a standard format like XML. Easily integrate with ticket systems that are currently used in the GN3 environment. Building an harmonised format for exchanging security information between all the parties involved in multi- domain security incidents will improve the incident handling process in areas such as timing, triaging of reports, prioritisation of information, etc.
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