Hospitality Agent. Comprises all those who perform any of the following Customer Service functions, • Meet and greet First Air customers at the Airport • Assist Inuktitut, or other Inuit language, speaking customers through the check-in process and welcome passengers at the baggage arrivals area • Be present at the departure gate to make announcements in Inuktitut, or other Inuit language, when requested • Disseminate information • Serve as a liaison between the customers and the Customer Service Agents to respond to any concerns • Assist the training department as needed • Participate in special events as required • Perform other duties as assigned
Appears in 2 contracts
Samples: Collective Agreement, Collective Agreement
Hospitality Agent. Comprises all those who perform any of the following Customer Service functions, • Meet and greet First Air customers at the Airport • Assist Inuktitut, or other Inuit language, speaking customers through the check-in process and welcome passengers at the baggage arrivals area • Be present at the departure gate to make announcements in Inuktitut, or other Inuit language, when requested • Disseminate information • Serve as a liaison between the customers and the Customer Service Agents to respond to any concerns • Assist the training department as needed • Participate in special events as required • Perform other duties as assigned
Appears in 1 contract
Samples: Collective Agreement
Hospitality Agent. Comprises all those who perform any of the following Customer Service functions, functions • Meet and greet First Air customers at the Airport • Assist Inuktitut, or other Inuit language, speaking customers through the check-in process and welcome passengers at the baggage arrivals area • Be present at the departure gate to make announcements in Inuktitut, or other Inuit language, when requested • Disseminate information • Serve as a liaison between the customers and the Customer Service Agents to respond to any concerns • Assist the training department as needed • Participate in special events as required • Perform other duties as assigned
Appears in 1 contract
Samples: www.unifor2002.org