How Do I Make a Claim for a Refund. If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your Account, please contact us at 000-000-0000 or by email at xxxxxxx@xxxxxxxxxx.xxx. You must contact us within 40 calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or the Account statement showing that the substitute check was posted to your Account, whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances. Your claim must include: o A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect); o An estimate of the amount of your loss; o An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and o A copy of the substitute check and the following information to help us identify the substitute check: ● Amount of your loss; ● Explanation as to why the original check is needed to determine the validity of the amount charged to your Account; ● Check number; ● Came of the person to whom you wrote the check; ● Amount of the check.
Appears in 4 contracts
Samples: Account Agreement, Account Agreement, Account Agreement
