Common use of How to complain Clause in Contracts

How to complain. If you have a complaint about any aspect of The Mortgage Lender Limited’s service, you can write to, email or telephone us using the details provided in clause 36.2 above. A leaflet detailing the full complaints and appeals process will be provided to you. If you cannot settle your complaint with us, you may be entitled to refer it to The Financial Ombudsman Service, Xxxxxxxx Xxxxx, Xxxxxx, X00 0XX (telephone number 0000 000 0000, 0300 123 9123 or +00 00 0000 0000 (from abroad)). This procedure will not prejudice your right to take legal proceedings. However, please note that there are some instances when the Financial Ombudsman Service cannot consider complaints.

How to complain. If you have a complaint about any aspect of The Mortgage Lender Limited’s service, you can write to, email or telephone us using the details provided in clause 36.2 above. A leaflet detailing the full complaints and appeals process will be provided to you. If you cannot settle your complaint with us, you may be entitled to refer it to The Financial Ombudsman Service, Xxxxxxxx XxxxxExchange Tower, XxxxxxLondon, X00 0XX E14 9SR (telephone number 0000 000 0000, 0300 123 9123 0000 000 0000 or +00 00 0000 0000 (from abroad)). This procedure will not prejudice your right to take legal proceedings. However, please note that there are some instances when the Financial Ombudsman Service cannot consider complaints.