HOW TO FILE A CLAIM. You must contact the Administrator for authorized service within thirty (30) days of noticing the defect or damage to Your Covered Product. Failure to contact the Administrator within thirty (30) days of noticing the defect or damage may result in claim denial. Call Us toll-free at 000-000-0000 between the hours of 8:00 AM and 5:00 PM Eastern Time Monday-Friday, or go online to xxx.0xxxxxxx.xxx. Prior to Our dispatching service to Your location, We may request that You provide Us with pictures of Your defective or damaged Covered Product. All repairs must be authorized by the Administrator prior to performance of work. Claims on unauthorized repairs may be denied. You may be asked for a credit card number before We dispatch service to Your location. If You refuse service on a Covered Product after We have dispatched the repair servicer to Your location, You will be billed for that servicer’s applicable trip charge. You agree that We or the Administrator may share with the servicer information about You and Your Covered Product, including, without limitation, Your name, phone number(s), address, email address and the products You purchased from the Selling Retailer. In-Home Service will be performed in Your home whenever possible, provided that the servicer may opt to remove Your Covered Product to perform service in-shop and will return the Covered Product upon completion. If You are not within one of the Administrator’s authorized service areas, You may request termination and refund of the Service Contract sales price subject to the cancellation provision in this Service Contract. If You choose, the Administrator will provide service at the nearest service location and You must provide the necessary deliveries and pickups at Your expense. Service is available during the regular business hours of the servicer. We do not guarantee days or time of service. We will not be liable for any damages arising out of delays, either before or after a day or time of service is agreed upon. You must make the Covered Product reasonably accessible to the repair person. If the Covered Product is not accessible, We may decline to provide service or assess You an additional charge, proportionate with the difficulty in working on the Covered Product. Except for delivery damage, if We remove the Covered Product for in-shop repairs and then determine that replacement is required, and You refuse delivery of Your replacement item, You will be reimbursed the purchase price of this Service Contract with respect to such Covered Product and We will have no further liability.
Appears in 3 contracts
Samples: Service Contract, Service Contract, Service Contract
HOW TO FILE A CLAIM. You must contact the Administrator for authorized service within thirty seven (307) days of noticing the defect or damage to Your Covered Product. Failure to contact the Administrator within thirty seven (307) days of noticing the defect or damage may result in claim denial. Call Us toll-free at 000-000-0000 between the hours of 8:00 AM and 5:00 PM Eastern Time Monday-Friday, or go online to xxx.0xxxxxxx.xxx. Prior to Our dispatching service to Your location, We may request that You provide Us with pictures of Your defective or damaged Covered Product. All repairs must be authorized by the Administrator prior to performance of work. Claims on unauthorized repairs may be denied. You may be asked for a credit card number before We dispatch service to Your location. If You refuse service on a Covered Product after We have dispatched the repair servicer to Your location, location You will be billed for that servicer’s applicable RTG-4WC (10/17) trip charge. You agree that We or the Administrator may share with the servicer information about You and Your Covered Product, including, without limitation, Your name, phone number(s), address, email address and Product to enable the products You purchased from the Selling Retailerservicer to perform service under this Service Contract. In-Home Service will be performed in Your home whenever possible, provided that the servicer . The authorized service center may opt to remove Your Covered Product to perform service in-shop and will return the Covered Product upon completion. If You are not within one of the Administrator’s authorized service areas, You may request termination and refund of the Service Contract sales price subject to the cancellation provision in this Service Contract. If You choose, the Administrator will provide service at the nearest service location and You must provide the necessary deliveries and pickups at Your expense. Service is available during the regular business hours of the servicer. We do not guarantee days or time of service. We will not be liable for any damages arising out of delays, either before or after a day or time of service is agreed upon. You must make the Covered Product reasonably accessible to the repair person. If the Covered Product is not accessible, We may decline to provide service or assess You an additional charge, proportionate with the difficulty in working on the Covered Product. Except for delivery damage, if We remove the Covered Product for in-shop repairs and then determine that replacement is required, and You refuse delivery of Your replacement item, You will be reimbursed the purchase price of this Service Contract with respect to such Covered Product and We will have no further liability.
Appears in 1 contract
Samples: Extended Service Contract
HOW TO FILE A CLAIM. You must contact the Administrator for authorized service within thirty seven (307) days of noticing the defect or damage to Your Covered Product. Failure to contact the Administrator within thirty seven (307) days of noticing the defect or damage may result in claim denial. Call Us toll-free at [000-000-0000 0000] between the hours of 8:00 AM and 5:00 PM Eastern Time Monday-Friday, or go online to [xxx.0xxxxxxx.xxx]. Prior to Our dispatching service to Your location, We may request that You provide Us with pictures of Your defective or damaged Covered Product. All repairs must be authorized by the Administrator prior to performance of work. Claims on unauthorized repairs may be denied. You may be asked for a credit card number before We dispatch service to Your location. If You refuse service on a Covered Product after We have dispatched the repair servicer to Your location, location You will be billed for that servicer’s applicable RTG-4WC (10/17) trip charge. You agree that We or the Administrator may share with the servicer information about You and Your Covered Product, including, without limitation, Your name, phone number(s), address, email address and Product to enable the products You purchased from the Selling Retailerservicer to perform service under this Service Contract. In-Home Service will be performed in Your home whenever possible, provided that the servicer . The authorized service center may opt to remove Your Covered Product to perform service in-shop and will return the Covered Product upon completion. If You are not within one of the Administrator’s authorized service areas, You may request termination and refund of the Service Contract sales price subject to the cancellation provision in this Service Contract. If You choose, the Administrator will provide service at the nearest service location and You must provide the necessary deliveries and pickups at Your expense. Service is available during the regular business hours of the servicer. We do not guarantee days or time of service. We will not be liable for any damages arising out of delays, either before or after a day or time of service is agreed upon. You must make the Covered Product reasonably accessible to the repair person. If the Covered Product is not accessible, We may decline to provide service or assess You an additional charge, proportionate with the difficulty in working on the Covered Product. Except for delivery damage, if We remove the Covered Product for in-shop repairs and then determine that replacement is required, and You refuse delivery of Your replacement item, You will be reimbursed the purchase price of this Service Contract with respect to such Covered Product and We will have no further liability.
Appears in 1 contract
Samples: Extended Service Contract
HOW TO FILE A CLAIM. You must contact the Administrator for authorized service within thirty (30) days of noticing the defect or damage to Your Covered Product. Failure to contact the Administrator within thirty (30) days of noticing the defect or damage may result in claim denial. Call Us toll-free at 000-000-0000 between the hours of 8:00 AM and 5:00 PM Eastern Time Monday-Friday, or go online to xxx.0xxxxxxx.xxx. Prior to Our dispatching service to Your location, We may request that You provide Us with pictures of Your defective or damaged Covered Product. All repairs must be authorized by the Administrator prior to performance of work. Claims on unauthorized repairs may be denied. You may be asked for a credit card number before We dispatch service to Your location. If You refuse service on a Covered Product after We have dispatched the repair servicer to Your location, You will be billed for that servicer’s applicable trip charge. You agree that We or the Administrator may share with the servicer information about You and Your Covered Product, including, without limitation, Your name, phone number(s), address, email address and the products You purchased from the Selling Retailer. In-Home Service will be performed in Your home whenever possible, provided that the servicer may opt to remove Your Covered Product to perform service in-shop and will return the Covered Product upon completion. If You are not within one of the Administrator’s authorized service areas, You may request termination and refund of the Service Contract sales price subject to the cancellation provision in this Service Contract. If You choose, the Administrator will provide service at the nearest service location and You must provide the necessary deliveries and pickups at Your expense. Service is available during the regular business hours of the servicer. We do not guarantee days or time of service. We will not be liable for any damages arising out of delays, either before or after a day or time of service is agreed upon. You must make the Covered Product reasonably accessible to the repair person. If the Covered Product is not accessible, We may decline to provide service or assess You an additional charge, proportionate with the difficulty in working on the Covered Product. Except for delivery damage, if We remove the Covered Product for in-shop repairs and then determine that replacement is required, and You refuse delivery of Your replacement item, You will be reimbursed the purchase price of this Service Contract with respect to such Covered Product and We will have no further liability.
Appears in 1 contract
Samples: Service Contract
HOW TO FILE A CLAIM. You must contact the Administrator for authorized service within thirty seven (307) days of noticing the defect or damage to Your Covered Product. Failure to contact the Administrator within thirty seven (307) days of noticing the defect or damage may result in claim denial. Call Us toll-free at 000-000-0000 between the hours of 8:00 AM and 5:00 PM Eastern Time Monday-Friday, or go online to xxx.0xxxxxxx.xxx. Prior to Our dispatching service to Your location, We may request that You provide Us with pictures of Your defective or damaged Covered Product. All repairs must be authorized by the Administrator prior to performance of work. Claims on unauthorized repairs may be denied. You may be asked for a credit card number before We dispatch service to Your location. If You refuse service on a Covered Product after We have dispatched the repair servicer to Your location, You will be billed for that servicer’s applicable trip charge. You agree that We or the Administrator may share with the servicer information about You and Your Covered Product, including, without limitation, Your name, phone number(s), address, email address and the products You purchased from the Selling Retailer. In-Home Service will be performed in Your home whenever possible, provided that the servicer may opt to remove Your Covered Product to perform service in-shop and will return the Covered Product upon completion. If You are not within one of the Administrator’s authorized service areas, You may request termination and refund of the Service Contract sales price subject to the cancellation provision in this Service Contract. If You choose, the Administrator will provide service at the nearest service location and You must provide the necessary deliveries and pickups at Your expense. Service is available during the regular business hours of the servicer. We do not guarantee days or time of service. We will not be liable for any damages arising out of delays, either before or after a day or time of service is agreed upon. You must make the Covered Product reasonably accessible to the repair person. If the Covered Product is not accessible, We may decline to provide service or assess You an additional charge, proportionate with the difficulty in working on the Covered Product. Except for delivery damage, if We remove the Covered Product for in-shop repairs and then determine that replacement is required, and You refuse delivery of Your replacement item, You will be reimbursed the purchase price of this Service Contract with respect to such Covered Product and We will have no further liability.
Appears in 1 contract
Samples: Extended Service Contract