Common use of IBM Software Subscription and Support Clause in Contracts

IBM Software Subscription and Support. IBM provides IBM Software Subscription and Support with each IBM Program licensed under the IPLA. IBM Software Subscription and Support begins on the date of IBM Program acquisition and ends on the last day of the corresponding month in the following year, unless the date of acquisition is the first day of the month, in which case coverage ends on the last day of the month, 12 months from acquisition. IBM Software Subscription and Support includes defect corrections, restrictions, bypasses, and any new versions, releases, or updates IBM makes generally available. IBM provides Client assistance for Client’s i) routine, short duration installation and usage (how-to) questions; ii) code- related questions (together “Support”). Consult the IBM Software Support Handbook for details at xxxx://xxx.xxx.xxx/software/support . Support for a particular version or release of an IBM Program is available only until IBM withdraws Support for that IBM Program’s version or release. When Support is withdrawn, Client must upgrade to a supported version or release of the IBM Program to continue to receive Support. The IBM “Software Support Lifecycle” policy is available at xxxx://xxx.xxx.xxx/software/info/supportlifecycle/ . If Client elects to continue IBM Software Subscription and Support for an IBM Program at a designated Client Site, Client must maintain IBM Software Subscription and Support for all uses and installations of the IBM Program at that Site. If Client requests to renew expiring IBM Software Subscription and Support at a lesser quantity of IBM Program uses and installations than the expiring quantity, Client must provide a report that verifies current IBM Program usage and installation, and may be required to provide other compliance verification information. Client shall not use IBM Software Subscription and Support benefits for IBM Programs for which Client has not fully paid for IBM Software Subscription and Support. If Client does, Client must acquire IBM Software Subscription and Support reinstatement sufficient to cover all such unauthorized use at then current IBM prices.

IBM Software Subscription and Support. IBM provides IBM Software Subscription and Support with each IBM Program licensed under the IPLA. IBM Software Subscription and Support begins on the date of IBM Program acquisition and ends on the last day of the corresponding month in the following year, unless the date of acquisition is the first day of the month, in which case coverage ends on the last day of the month, 12 months from acquisition. While IBM Software Subscription and Support includes is in effect, IBM makes available defect corrections, restrictions, bypasses, and any new versions, releases, or updates IBM makes generally available. Once IBM Software Subscription and Support has been allowed to lapse, these benefits will no longer be available to Client if they had been made available while IBM Software Subscription and Support was in effect and Client chose not to exercise that right. While IBM Software Subscription and Support is in effect, IBM provides Client assistance for Client’s 's i) routine, short duration installation and usage (how-to) questions; and ii) code- code-related questions (together “"Support”"). Consult the IBM Software Support Handbook for details at xxxx://xxx.xxx.xxx/software/support xxxxx://xxx.xxx.xxx/software/support/handbook.html. Support for a particular version or release of an IBM Program is available only until IBM withdraws Support for that IBM Program’s 's version or release. When Support is withdrawn, Client must upgrade to a supported version or release of the IBM Program to continue to receive Support. The IBM “"Software Support Lifecycle” " policy is available at xxxx://xxx.xxx.xxx/software/info/supportlifecycle/ xxxxx://xxx.xxx.xxx/software/support/lifecycle. For selected Program versions or releases, as listed in the IBM Software Support Handbook, after Support has been withdrawn for such versions or releases and while Client has current Software Subscription and Support coverage in effect for such Programs, IBM will provide support for Client's i) routine, short duration installation and usage (how-to) questions; and ii) code-related questions. However, in such cases, IBM will only provide existing code patches and fixes and will not develop or provide new patches or fixes for those versions or releases. If Client elects to continue IBM Software Subscription and Support for an IBM Program at a designated Client Site, Client must maintain IBM Software Subscription and Support for all uses and installations of the IBM Program at that Site. If Client requests to renew expiring IBM Software Subscription and Support at a lesser quantity of IBM Program uses and installations than the expiring quantity, Client must provide a report that verifies current IBM Program usage and installation, and may be required to provide other compliance verification information. Client shall not use IBM Software Subscription and Support benefits for IBM Programs for which Client has not fully paid for IBM Software Subscription and Support. If Client does, Client must acquire IBM Software Subscription and Support reinstatement Reinstatement sufficient to cover all such unauthorized use at then current IBM prices.

IBM Software Subscription and Support. IBM provides IBM Software Subscription and Support with each IBM Program licensed under the IPLA. IBM Software Subscription and Support begins on the date of IBM Program acquisition and ends on the last day of the corresponding month in the following year, unless the date of acquisition is the first day of the month, in which case coverage ends on the last day of the month, 12 months from the date of acquisition. While IBM Software Subscription and Support includes is in effect, IBM makes available defect corrections, restrictions, bypasses, and any new versions, releases, or updates IBM makes generally available. Once IBM Software Subscription and Support has been allowed to lapse, these benefits will no longer be available to Client if they had been made available while IBM Software Subscription and Support was in effect and Client chose not to exercise that right. While IBM Software Subscription and Support is in effect, IBM provides the Client assistance for Client’s i) routine, short duration installation and usage (how-to) questions; and ii) code- code-related questions (together “Support”). Consult the IBM Software Support Handbook for details at xxxx://xxx.xxx.xxx/software/support https://xxx.xxx.xxx/xxxxxxxx/support/handbook.html. Support for a particular version or release of an IBM Program is available only until IBM withdraws Support for that IBM Program’s version or release. When Support is withdrawn, Client must upgrade to a supported version or release of the IBM Program to continue to receive Support. The IBM “Software Support Lifecycle” policy is available at xxxx://xxx.xxx.xxx/software/info/supportlifecycle/ https://xxx.xxx.xxx/xxxxxxxx/info/supportlifecycle/. For selected Program versions or releases, as listed in the IBM Software Support Handbook, after Support has been withdrawn for such versions or releases and while Client has current Software Subscription and Support coverage in effect for such Programs, IBM will provide support for Client's i) routine, short duration installation and usage (how-to) questions; and ii) code-related questions. However, in such cases, IBM will only provide existing code patches and fixes and will not develop or provide new patches or fixes for those versions or releases. If Client elects to continue IBM Software Subscription and Support for an IBM Program at a designated Client Sitesite, Client must maintain IBM Software Subscription and Support for all uses and installations of the IBM Program at that Sitesite. If Client requests to renew expiring IBM Software Subscription and Support at a lesser quantity of IBM Program uses and installations than the expiring quantity, Client must provide a report that verifies current IBM Program usage and installation, and may be required to provide other compliance verification information. Client shall not use IBM Software Subscription and Support benefits for IBM Programs for which Client has not fully paid funded for IBM Software Subscription and Support. If Client does, Client must acquire IBM Software Subscription and Support reinstatement sufficient to cover all such unauthorized use at then current IBM prices.

IBM Software Subscription and Support. IBM provides IBM Software Subscription and Support with each IBM Program licensed under the IPLA. IBM Software Subscription and Support begins on the date of IBM Program acquisition and ends on the last day of the corresponding month in the following year, unless the date of acquisition is the first day of the month, in which case coverage ends on the last day of the month, 12 months from acquisition. While IBM Software Subscription and Support includes is in effect, IBM makes available defect corrections, restrictions, bypasses, and any new versions, releases, or updates IBM makes generally available. Once IBM Software Subscription and Support has been allowed to lapse, these benefits will no longer be available to Client if they had been made available while IBM Software Subscription and Support was in effect and Client chose not to exercise that right. While IBM Software Subscription and Support is in effect, IBM provides Client assistance for Client’s i) routine, short duration installation and usage (how-to) questions; and ii) code- code-related questions (together “Support”). Consult the IBM Software Support Handbook for details at xxxx://xxx.xxx.xxx/software/support xxxxx://xxx.xxx.xxx/software/support/handbook.html . Support for a particular version or release of an IBM Program is available only until IBM withdraws Support for that IBM Program’s version or release. When Support is withdrawn, Client must upgrade to a supported version or release of the IBM Program to continue to receive Support. The IBM “Software Support Lifecycle” policy is available at xxxx://xxx.xxx.xxx/software/info/supportlifecycle/ xxxxx://xxx.xxx.xxx/software/support/lifecycle. For selected Program versions or releases, as listed in the IBM Software Support Handbook, after Support has been withdrawn for such versions or releases and while Client has current Software Subscription and Support coverage in effect for such Programs, IBM will provide support for Client's i) routine, short duration installation and usage (how-to) questions; and ii) code-related questions. However, in such cases, IBM will only provide existing code patches and fixes and will not develop or provide new patches or fixes for those versions or releases. If Client elects to continue IBM Software Subscription and Support for an IBM Program at a designated Client Site, Client must maintain IBM Software Subscription and Support for all uses and installations of the IBM Program at that Site. If Client requests to renew expiring IBM Software Subscription and Support at a lesser quantity of IBM Program uses and installations than the expiring quantity, Client must provide a report that verifies current IBM Program usage and installation, and may be required to provide other compliance verification information. Client shall not use IBM Software Subscription and Support benefits for IBM Programs for which Client has not fully paid for IBM Software Subscription and Support. If Client does, Client must acquire IBM Software Subscription and Support reinstatement sufficient to cover all such unauthorized use at then current IBM prices.

IBM Software Subscription and Support. IBM provides IBM Software Subscription and Support with each IBM Program licensed under the IPLA. IBM Software Subscription and Support begins on the date of IBM Program acquisition and ends on the last day of the corresponding month in the following year, unless the date of acquisition is the first day of the month, in which case coverage ends on the last day of the month, 12 months from acquisition. While IBM Software Subscription and Support includes is in effect, IBM makes available defect corrections, restrictions, bypasses, and any new versions, releases, or updates IBM makes generally available. Once IBM Software Subscription and Support has been allowed to lapse, these benefits will no longer be available to Customer if they had been made available while IBM Software Subscription and Support was in effect and Customer chose not to exercise that right. While IBM Software Subscription and Support is in effect, IBM provides Client Customer assistance for ClientCustomer’s i) routine, short duration installation and usage (how-to) questions; and ii) code- code-related questions (together “Support”). Consult the IBM Software Support Handbook for details at xxxx://xxx.xxx.xxx/software/support xxxxx://xxx.xxx.xxx/software/support/handbook.html . Support for a particular version or release of an IBM Program is available only until IBM withdraws Support for that IBM Program’s version or release. When Support is withdrawn, Client Customer must upgrade to a supported version or release of the IBM Program to continue to receive Support. The IBM “Software Support Lifecycle” policy is available at xxxx://xxx.xxx.xxx/software/info/supportlifecycle/ xxxxx://xxx.xxx.xxx/software/support/lifecycle. If Client Customer elects to continue IBM Software Subscription and Support for an IBM Program at a designated Client Customer Site, Client Customer must maintain IBM Software Subscription and Support for all uses and installations of the IBM Program at that Site. If Client Customer requests to renew expiring IBM Software Subscription and Support at a lesser quantity of IBM Program uses and installations than the expiring quantity, Client Customer must provide a report that verifies current IBM Program usage and installation, and may be required to provide other compliance verification information. Client Customer shall not use IBM Software Subscription and Support benefits for IBM Programs for which Client Customer has not fully paid for IBM Software Subscription and Support. If Client Customer does, Client Customer must acquire IBM Software Subscription and Support reinstatement sufficient to cover all such unauthorized use at then current IBM prices.