Programs and IBM Software Subscription and Support Sample Clauses
The "Programs and IBM Software Subscription and Support" clause defines the terms under which customers are granted access to IBM software and the associated subscription and support services. It typically outlines the scope of software usage rights, the duration and renewal of subscriptions, and the types of support provided, such as updates, patches, and technical assistance. This clause ensures that customers understand the extent of their entitlements and obligations regarding IBM software, thereby clarifying service levels and reducing the risk of misunderstandings about support coverage.
Programs and IBM Software Subscription and Support. IBM Programs acquired under this Agreement are subject to IBM’s International Program License Agreement IPLA, including its LI. A Program may include the following, including the original and all whole or partial copies: 1) machine-readable instructions and data, 2) components, 3) audio-visual content (such as images, text, recordings, or pictures), 4) related licensed materials, and 5) license use documents or keys, and documentation. With the exception of certain Programs that IBM designates as platform or operating system specific, Client may use and install Programs in any commercially available national language for any platform or operating system available from IBM up to the level of Client’s authorizations.
Programs and IBM Software Subscription and Support. IBM Programs acquired under this Agreement are governed by the terms of the IPLA as described in Chapter 5, Perpetual Software License SIN 132-33 of this GSA Schedule. A Program may include the following, including the original and all whole or partial copies: 1) machine-readable instructions and data, 2) components, 3) audio-visual content (such as images, text, recordings, or pictures), 4) related licensed materials, and 5) license use documents or keys, and documentation. With the exception of certain Programs that IBM designates as platform or operating system specific, Client may use and install in any commercially available national language for any platform or operating system available from IBM up to the level of Client’s authorizations. To acquire additional authorizations to use Programs under this Agreement, Client must have already acquired the Program code.
Programs and IBM Software Subscription and Support. 9
4.1 IBM Trade-ups and Competitive Trade-ups 9
4.2 Monthly Licenses 9 4.3 Fixed Term Licensing 9 4.4 Token Licneses 9 4.5 IBM Software Subscription and Support 10 4.6 Selected Support 10 4.7 Money-back Guarantee 11 4.8 Conflict between the Terms of this Agreement and those of the IPLA 11 5. PROGRAMS IN A VIRTUALIZATION ENVIRONMENT (SUB-CAPACITY LICENSING TERMS) 11 6. APPLIANCES 12 6.1 Inspection /Acceptance 13 6.2 IBM Appliance Services 13 7. IBM SAAS 14 APPENDIX S. IBM PASSPORT ADVANTAGE AGREEMENT TERMS AND CONDITIONS Note: These terms are in addition to those described in Chapter 1, General Information, Chapter 5, Perpetual Software License (SIN 132-33). The Passport Advantage terms and conditions (“Agreement”) governs transactions by which the Government may order Eligible Products(EPs) from IBM. Details regarding EPs are provided in Attachments, Service Descriptions and Transaction Documents(such as a quote or proposal), collectively TDs. This Agreement and applicable TDs are the complete agreement regarding transactions by which the Government acquires EPs. The U.S Government Customer and IBM agree to distribute this Agreement and coordinate its administration within their organizations in support of the Contract Agreement. This Agreement is entered into with the understanding that both the U.S. Government Customer and IBM are bound by its terms. The U.S. Government Customer is responsible for compliance under this Agreement. The terms and conditions of this Agreement will prevail in the event of a conflict of any other IBM Commercial International Passport Advantage Agreement terms and conditions included in the documentation provided by IBM when the Government Customer enrolls in Passport Advantage. If there is a conflict, a TD prevails over the terms of this Agreement.
Programs and IBM Software Subscription and Support. IBM Programs acquired under this Agreement are governed by the terms of the IPLA as described in Chapter 5, Perpetual Software License SIN 132-33 of this GSA Schedule. A Program may include the following, including the original and all whole or partial copies: 1) machine-readable instructions and data, 2) components, 3) audio-visual content (such as images, text, recordings, or pictures), 4) related licensed materials, and 5) license use documents or keys, and documentation. With the exception of certain Programs that IBM designates as platform or operating system specific, U.S Government Customer may use and install in any commercially available national language for any platform or operating system available from IBM up to the level of Government’s authorizations.
4.1 IBM TRADE-UPS AND COMPETITIVE TRADE-UPS Licenses for certain Programs that replace qualifying IBM Programs or qualifying Non-IBM Programs may be acquired for a reduced charge. U.S Government Customer agrees to terminate U.S Government Customer’s use of the replaced IBM Programs when U.S Government Customer installs the replacement Programs.
4.2 MONTHLY LICENSES Monthly License Programs (ML Programs) are IBM Programs provided to the Government for a monthly license charge. Monthly Licenses have a term that begins on the date that Government’s order is accepted by IBM and continues for a period Government commits to pay IBM (a Commitment Term) as specified in the TD.
Programs and IBM Software Subscription and Support. IBM Programs acquired under this Agreement are subject to IBM’s International Program License Agreement IPLA, including its LI. A Program may include the following, including the original and all whole or partial copies: 1) machine-readable instructions and data, 2) components, 3) audio-visual content (such as images, text, recordings, or pictures), 4) related licensed materials, and 5) license use documents or keys, and documentation. With the exception of certain Programs that IBM designates as platform or operating system specific, Client may use and install Programs in any commercially available national language for any platform or operating system available from IBM up to the level of Client’s authorizations. Client agrees to promptly discontinue use of and destroy all of Client’s copies of a Program upon termination of a license grant.
3.1 Conflict between this agreement and the IPLA