Common use of IF WE CHANGE OR CANCEL YOUR HOLIDAY Clause in Contracts

IF WE CHANGE OR CANCEL YOUR HOLIDAY. (a) It is very unlikely that we will have to make any changes to your travel arrangements, but we do plan holidays many months in advance, and we therefore reserve the right to do so. Although most of these changes will be minor, it is occasionally necessary for us to make significant changes and even to cancel the holiday. (b) If we make a minor change to your holiday we will make reasonable efforts to inform you or your travel agent as soon as reasonably possible if there is time before your departure, but we will have no liability to you. Examples of minor changes include change of accommodation to another of the same or higher standard and changes to carriers. (c) A significant change is one made before departure that involves a change of accommodation area for the whole or a significant proportion of the holiday, downgrading Your accommodation for the whole or a significant proportion of the holiday, the withdrawal of a significant proportion of the facilities or services included as part of Your holiday, missing out one destination or more entirely, or a significant change to the overall length of your arrangements by more than 12 hours. (d) Where a cancellation or significant change is notified to you, you have the right to (for significant changes) accept the changed arrangements, or withdraw from the contract and receive a refund of all sums paid by you in respect of the holiday, or alternatively, if available and where we offer one you may take any substitute holiday of at least equivalent standard (we will refund any price difference if the alternative is of a lower value). You must notify us of your choice within 7 days of our offer, if we do not hear from you we will contact you again and if you fail to respond we will assume that you have chosen to accept the change or alternative booking arrangements. (e) If the holiday is subject to significant changes by us or is cancelled, you will be entitled to the following compensation in addition to a full refund of monies paid by you. We offer the below compensation if, where we make a significant change, you do not accept the changed arrangements and cancel your booking or if we cancel your booking and no alternative arrangements are available and/or we do not offer one. Note the compensation that we offer does not exclude you from claiming more if you are entitled to do so. More than 56 days pre-departure Xxx 56 - 42 days £30 41-14 days £50 Less than 14 days £70 (f) We will not pay you compensation where we make a minor change, where we make a significant change or cancel your arrangements more than 8 weeks before departure, where we make a significant change and you accept those changed arrangements or an offer of alternative travel arrangements, if we have to cancel your arrangements as a result of your failure to make full payment on time or where the change or cancellation is a result of alterations to the confirmed booking made by you or if we are forced to due to Force Majeure. (g) If we become unable to provide a significant proportion of your confirmed arrangements after you have departed, we will where possible, make alternative arrangements for you at no extra charge and where those alternative arrangements are of a lower standard, provide you with an appropriate price reduction. (h) We will not cancel your travel arrangements less than 8 weeks before your departure date except for reasons of Force Majeure or failure by you to pay the final balance. However, we may cancel before this date if the minimum number of people required for a particular travel arrangement is fewer than any advertised minimum for that holiday.

IF WE CHANGE OR CANCEL YOUR HOLIDAY. (a) It is very unlikely that we will have to make any changes to your travel arrangements, but we do plan holidays many months in advance, and we therefore reserve the right to do so. Although most of these changes will be minor, it is occasionally necessary for us to make significant changes and even to cancel the holiday. (b) If we make a minor change to your holiday we will make reasonable efforts to inform you or your travel agent as soon as reasonably possible if there is time before your departure, but we will have no liability to you. Examples of minor changes include changes to aircraft type, change of accommodation to another of the same or higher standard and changes to carriers. (c) A significant change is one made before departure that involves a change of accommodation area for the whole or a significant proportion of the holiday, downgrading Your accommodation for the whole or a significant proportion of the holiday, the withdrawal of a significant proportion of the facilities or services included as part of Your holiday, missing out one destination or more entirely, or a significant change to the of departure airport or change of outward departure time or overall length of your arrangements by more than 12 hours. (d) Where a cancellation or significant change is notified to you, you have the right to (for significant changes) accept the changed arrangements, or withdraw from the contract and receive a refund of all sums paid by you in respect of the holiday, or alternatively, if available and where we offer one you may take any substitute holiday of at least equivalent standard (we will refund any price difference if the alternative is of a lower value). You must notify us of your choice within 7 days of our offer, if we do not hear from you we will contact you again and if you fail to respond we will assume that you have chosen to accept the change or alternative booking arrangements. (e) If the holiday is subject to significant changes by us or is cancelled, you will be entitled to the following compensation in addition to a full refund of monies paid by you. We offer the below compensation if, where we make a significant change, you do not accept the changed arrangements and cancel your booking or if we cancel your booking and no alternative arrangements are available and/or we do not offer one. Note the compensation that we offer does not exclude you from claiming more if you are entitled to do so. More than 56 70 days pre-departure Xxx 56 - Nil 69-42 days £30 41-14 days £50 Less than 14 days £70 (f) We will not pay you compensation where we make a minor change, where we make a significant change or cancel your arrangements more than 8 weeks before departure, where we make a significant change and you accept those changed arrangements or an offer of alternative travel arrangements, if we have to cancel your arrangements as a result of your failure to make full payment on time or where the change or cancellation is a result of alterations to the confirmed booking made by you or if we are forced to due to Force Majeure. (g) If we become unable to provide a significant proportion of your confirmed arrangements after you have departed, we will where possible, make alternative arrangements for you at no extra charge and where those alternative arrangements are of a lower standard, provide you with an appropriate price reduction. (h) We will not cancel your travel arrangements less than 8 weeks before your departure date except for reasons of Force Majeure or failure by you to pay the final balance. However, we may cancel before this date if the minimum number of people required for a particular travel arrangement is fewer than any advertised minimum for that holiday.

IF WE CHANGE OR CANCEL YOUR HOLIDAY. (a) It is very unlikely that we will have to make any changes to your travel arrangements, but we do plan holidays many months in advance, and we therefore reserve the right to do so. Although most of these changes will be minor, it is occasionally necessary for us to make significant changes and even to cancel the holiday. (b) If we make a minor change to your holiday we will make reasonable efforts to inform you or your travel agent as soon as reasonably possible if there is time before your departure, but we will have no liability to you. Examples of minor changes include changes to aircraft type, change of accommodation to another of the same or higher standard and changes to carriers. (c) A significant change is one made before departure that involves a change of accommodation area for the whole or a significant proportion of the holiday, downgrading Your accommodation for the whole or a significant proportion of the holiday, the withdrawal of a significant proportion of the facilities or services included as part of Your holiday, missing out one destination or more entirely, or a significant change to the of departure airport or change of outward departure time or overall length of your arrangements by more than 12 hours. (d) Where a cancellation or significant change is notified to you, you have the right to (for significant changes) accept the changed arrangements, or withdraw from the contract and receive a refund of all sums paid by you in respect of the holiday, or alternatively, if available and where we offer one you may take any substitute holiday of at least equivalent standard (we will refund any price difference if the alternative is of a lower value). You must notify us of your choice within 7 days of our offer, if we do not hear from you we will contact you again and if you fail to respond we will assume that you have chosen to accept the change or alternative booking arrangements. (e) If the holiday is subject to significant changes by us or is cancelled, you will be entitled to the following compensation in addition to a full refund of monies paid by you. We offer the below compensation if, where we make a significant change, you do not accept the changed arrangements and cancel your booking or if we cancel your booking and no alternative arrangements are available and/or we do not offer one. Note the compensation that we offer does not exclude you from claiming more if you are entitled to do so. More than 56 70 days pre-departure Xxx 56 - 69-42 days £30 41-14 days £50 Less than 14 days £70 (f) We will not pay you compensation where we make a minor change, where we make a significant change or cancel your arrangements more than 8 weeks before departure, where we make a significant change and you accept those changed arrangements or an offer of alternative travel arrangements, if we have to cancel your arrangements as a result of your failure to make full payment on time or where the change or cancellation is a result of alterations to the confirmed booking made by you or if we are forced to due to Force Majeure. (g) If we become unable to provide a significant proportion of your confirmed arrangements after you have departed, we will where possible, make alternative arrangements for you at no extra charge and where those alternative arrangements are of a lower standard, provide you with an appropriate price reduction. (h) We will not cancel your travel arrangements less than 8 weeks before your departure date except for reasons of Force Majeure or failure by you to pay the final balance. However, we may cancel before this date if the minimum number of people required for a particular travel arrangement is fewer than any advertised minimum for that holiday.

IF WE CHANGE OR CANCEL YOUR HOLIDAY. (a) It is very unlikely that we We will have to make any changes to your Your travel arrangements, but we We do plan holidays many months in advance, and we We therefore reserve the right to do so. Although most of these changes will be minor, it is occasionally necessary for us Us to make significant major changes and even to cancel the holiday. (b) If we make a minor change Unless any changes made are major changes or the holiday is cancelled, You agree that You are not entitled to your holiday we will make reasonable efforts to inform you or your travel agent as soon as reasonably possible if there is time before your departure, but we will have no liability to you. Examples of minor changes include change of accommodation to another of the same or higher standard and changes to carrierscompensation. (c) A significant major change is one made before departure that involves a change of accommodation area for the whole or a significant proportion of the holiday, downgrading Your accommodation for the whole or a significant proportion of the holiday, the withdrawal of a significant proportion of the facilities or services included as part of Your holiday, missing out one destination or more entirely, or a significant change to the overall length of your arrangements by more than 12 departure airport or flight times in excess of 24 hours. (d) Where a cancellation or significant major change is notified to youYou, you You have the right to (for significant changes) accept the changed arrangements, or withdraw from the contract and receive a refund of all sums paid by you You in respect of the holiday, or alternatively, if available and where we offer one you You may take any substitute holiday We are able to offer You of at least equivalent standard (we will refund any price difference if the alternative is standard. If We cannot offer to You a holiday of equivalent standard, You are entitled to accept a holiday of a lower value). You must notify us of your choice within 7 days of our offer, if we do not hear from you we will contact you again standard plus the difference in price between the original holiday and if you fail to respond we will assume that you have chosen to accept the change or alternative booking arrangementsoffered as an alternative. (e) If the holiday is subject to significant major changes by us Us or is cancelled, you You will be entitled to the following compensation in addition to compensation,which You agree reflects a full refund reasonable assessment of monies paid by you. We offer the below compensation if, where we make a significant change, you do not accept inconvenience and any expenses the changed arrangements and cancel your booking major change or if we cancel your booking and no alternative arrangements are available and/or we do not offer one. Note the compensation that we offer does not exclude you from claiming more if you are entitled to do socancellation will cause You. More than 56 70 days pre-departure Xxx 56 - Nil 69-42 days £30 41-14 days £50 Less than 14 days £70 (f) We will Even when there is a cancellation or a major change by Us, You are not pay you compensation where we make a minor change, where we make a significant change or cancel your arrangements more than 8 weeks before departure, where we make a significant change and you accept those changed arrangements or an offer of alternative travel arrangements, entitled to be compensated if we have to cancel your arrangements as a it is the result of your failure to make full payment on time unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or where the change or cancellation is a result of alterations to holiday has been cancelled because the confirmed booking made by you or if we are forced to due to Force Majeure. (g) If we become unable to provide a significant proportion of your confirmed arrangements after you have departed, we will where possible, make alternative arrangements for you at no extra charge and where those alternative arrangements are of a lower standard, provide you with an appropriate price reduction. (h) We will not cancel your travel arrangements less than 8 weeks before your departure date except for reasons of Force Majeure or failure by you to pay the final balance. However, we may cancel before this date if the minimum number of people required for a particular travel arrangement persons agreeing to take it is fewer than any advertised minimum for that required to take the holiday. (g) There are no circumstances (including our negligence) in which We are liable for any consequential losses whatsoever, such as (but not limited to) losses of holiday entitlement, loss of earnings, or the cost of onward flights or other transport or activity arrangements.

IF WE CHANGE OR CANCEL YOUR HOLIDAY. (a) It 5.1 Whilst we aim to keep to the itineraries booked as closely as possible to that listed, it is very unlikely that sometimes necessary in the interests of our customers to vary the itinerary, or overnight hotels, or make other changes to your holiday. Occasionally, we will may have to make any changes to your travel arrangements, but we do plan holidays many months in advance, and we therefore reserve the right to do soso at any time. Although most Most of these changes will be minor, it is occasionally necessary for us to make significant changes insignificant and even to cancel the holiday. (b) If we make a minor change to your holiday we will make reasonable efforts to inform you or your travel agent of the change as soon as reasonably possible if there is time before your departure, departure but we will have no liability to you. Examples of minor insignificant changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard and standard, changes to of carriers. 5.2 Occasionally we may have to make a significant change to your confirmed arrangements. Examples of “significant changes” include the following, when made before departure: (ci) A significant change is one made before departure that involves a change of accommodation area for the whole or a significant proportion part of the holiday, downgrading Your your time away. (ii) A change of accommodation to that of a lower standard or classification for the whole or a significant proportion of the holiday, the withdrawal of a significant proportion of the facilities or services included as part of Your holiday, missing out one destination your time away. (iii) A change of outward departure time or more entirely, or a significant change to the overall length of your arrangements by more than 12 hours. (div) Where a cancellation or A significant change to your itinerary, missing out one or more destination entirely 5.3 We will not cancel your travel arrangements less than 70 days before your departure date, except for reasons of force majeure or failure by you to pay the final balance. We may cancel your holiday before this date if, e.g., the minimum number of clients required for a particular travel arrangement is notified not reached. 5.4 If we have to youmake a significant change or cancel, we will tell you have as soon as possible and if there is time to do so before departure, we will offer you the right to choice of: (i) (for significant changes) accept accepting the changed arrangements, or withdraw from the contract and receive ; or (ii) having a refund of all sums paid by you in respect monies paid; or (iii) accepting an offer of the holiday, alternative travel arrangements of a comparable or alternativelyhigher standard from us, if available and where we (at no extra cost); or (iv) if available, accepting an offer one you may take any substitute holiday of at least equivalent standard (we will refund any price difference if the alternative is arrangements of a lower value). standard, with a refund of the price difference between the original arrangements and the alternative arrangements. 5.5 You must notify us of your choice within 7 days of our offer, if . If we do not hear from you within 7 days, we will contact you again and if to request notification of your choice. If you fail to respond again, we will assume that you have chosen to accept the change or alternative booking arrangements. (e) If the holiday is subject to significant changes by us or is cancelled, you will be entitled to the following compensation in 5.6 In addition to a full refund of all monies paid by you. We offer , we will pay you compensation as detailed below, in the below compensation iffollowing circumstances: (i) If, where we make a significant change, you do not accept the changed arrangements and cancel your booking or if booking; (ii) If we cancel your booking and no alternative arrangements are available and/or we do not offer oneavailable. Note the 49-42 days 10% 41-29 days 15% 28-15 days 20% 14-0 days 25% The compensation that we offer does not exclude you from claiming more if you are entitled to do so. More than 56 days pre-departure Xxx 56 - 42 days £30 41-14 days £50 Less than 14 days £70. (fa) We will not pay you compensation where we make a minor an insignificant change, ; (b) where we make a significant change or cancel your arrangements more than 8 weeks 49 days before departure, ; (c) where we make a significant change and you accept those changed arrangements or you accept an offer of alternative travel arrangements, if ; (d) where we have to cancel your arrangements as a result of your failure to make full payment on time or time; (e) where the change or cancellation is a result by us arises out of alterations to the confirmed booking made requested by you or if you; (f) where we are forced to cancel or change your arrangements due to Force MajeureMajeure (see clause 6). (g) 5.7 If we become unable to provide a significant proportion of your confirmed the arrangements that you have booked with us after you have departed, we will where will, if possible, make alternative arrangements for you at no extra charge and where those alternative arrangements are of a lower standard, provide you with an appropriate price reduction. (h) We will not cancel your travel arrangements less than 8 weeks before your departure date except for reasons of Force Majeure or failure by you to pay the final balance. However, we may cancel before this date if the minimum number of people required for a particular travel arrangement is fewer than any advertised minimum for that holiday.