Common use of IF YOUR PRODUCT NEEDS REPAIR Clause in Contracts

IF YOUR PRODUCT NEEDS REPAIR.  If your covered product needs repair or replacement for mechanical or electrical failures, you are required to call the Administrator at 1.855.500.MATRIX (6287) (available 24 hours a day) to obtain authorization prior to having repairs made. You must provide a valid receipt showing the covered item was purchased during the coverage period. For faster service, please have your dated proof of product purchase (sales receipt) available when you place the call. If the covered equipment is still covered by the manufacturer’s warranty, you may be directed to call the manufacturer prior to being referred to a service center. All repairs must be approved before they are performed. We will not reimburse you for repairs performed without prior approval or performed by unauthorized servicers or others.  When you receive authorization for repairs, the service representative will direct you to a designated service center. A copy of the proof of product purchase (sales receipt), and a brief written description of the problem must accompany the product. We will not be liable for freight charges or damage due to improper packaging.  If your product is covered under another valid service contract and/or insurance policy, this Plan will provide coverage over and above the other service contract and/or insurance policy.  While we try to complete service as quick as possible, we are not responsible for delays caused by factors beyond our control, including but not limited to manufacturer’s delays, shipment to a service facility or acts of God.

IF YOUR PRODUCT NEEDS REPAIR.  ➢ If your covered product needs repair or replacement for mechanical or electrical failures, you are required to call the Administrator at 1.855.500.MATRIX (6287) (available 24 hours a day) 0- 000-000-0000 to obtain authorization prior to having repairs made. You must provide a valid receipt showing the covered item was purchased during the coverage periodFor on-line service or web chat, log onto XXXXXxXxxx.xxx. For faster service, please have your dated proof of product purchase (sales receipt) available when you place the call. If the covered equipment is still covered by the manufacturer’s warranty, you may be directed to call the manufacturer prior to being referred to a service center. All repairs must be approved before they are performed. We will not reimburse you for repairs performed without prior approval or performed by unauthorized servicers or others.  ➢ Do not return the covered product to your retailer unless so instructed by the Administrator. ➢ When you receive authorization for repairs, the service representative will direct you to a designated service center. A copy of the proof of product purchase (sales receipt), and a brief written description of the problem must accompany the product. We will not be liable for freight charges or damage due to improper packaging.  ➢ If your product is covered under another valid service contract and/or insurance policy, this Plan will provide coverage over and above the other service contract and/or insurance policy.  ➢ While we try to complete service as quick as possible, we are not responsible for delays caused by factors beyond our control, including but not limited to manufacturer’s delays, shipment to a service facility or acts of God.

IF YOUR PRODUCT NEEDS REPAIR.  ➢ If your covered product needs repair or replacement for mechanical or electrical failures, you are required to call the Administrator at 1.855.500.MATRIX 0- (6287000) (available 24 hours a day) 000-0000 to obtain authorization prior to having repairs made. You must provide a valid receipt showing the covered item was purchased during the coverage periodFor on-line service or web chat, log onto XXXXXxXxxx.xxx. For faster service, please have your dated proof of product purchase (sales receipt) available when you place the call. If the covered equipment is still covered by the manufacturer’s warranty, you may be directed to call the manufacturer prior to being referred to a service center. All repairs must be approved before they are performed. We will not reimburse you for repairs performed without prior approval or performed by unauthorized servicers or others.  ➢ Do not return the covered product to your BrandsMart USA unless so instructed by the Administrator. ➢ When you receive authorization for repairs, the service representative will direct you to a designated service center. A copy of the proof of product purchase (sales receipt), and a brief written description of the problem must accompany the product. We will not be liable for freight charges or damage due to improper packaging.  ➢ If your product is covered under another valid service contract and/or insurance policy, this Plan will provide coverage over and above the other service contract and/or insurance policy.  ➢ While we try to complete service as quick as possible, we are not responsible for delays caused by factors beyond our control, including but not limited to manufacturer’s delays, shipment to a service facility or acts of God.

IF YOUR PRODUCT NEEDS REPAIR.  If your covered product needs repair or replacement for mechanical or electrical failures, you are required to call the Administrator at 1.855.500.MATRIX (6287) (available 24 hours a day) 0-000-000-0000 to obtain authorization prior to having repairs made. You must provide a valid receipt showing the covered item was purchased during the coverage period. For faster service, please have your dated proof of product purchase (sales receipt) available when you place the call. If the covered equipment is still covered by the manufacturer’s warranty, you may be directed to call the manufacturer prior to being referred to a service center. All repairs must be approved before they are performed. We will not reimburse you for repairs performed without prior approval or performed by unauthorized servicers or others.  Do not return the covered product to your retailer unless so instructed by the Administrator. When you receive authorization for repairs, the service representative will direct you to a designated service center. A copy of the proof of product purchase (sales receipt), and a brief written description of the problem must accompany the product. We will not be liable for freight charges or damage due to improper packaging.  If your product is covered under another valid service contract and/or insurance policy, this Plan will provide coverage over and above the other service contract and/or insurance policy.  While we try to complete service as quick quickly as possible, we are not responsible for delays caused by factors beyond our control, including but not limited to manufacturer’s delays, shipment to a service facility or acts of God.

IF YOUR PRODUCT NEEDS REPAIR.  ⮚ If your covered product needs repair or replacement for mechanical or electrical failures, you are required to call the Administrator Administrator/Obligor at 1.855.500.MATRIX (6287) 0.000.000.0000 (available 24 hours a day) to obtain authorization prior to having repairs made. You must provide a valid receipt showing the covered item was purchased during the coverage period. For faster service, please have your dated proof of product purchase (sales receipt) available when you place the call. If the covered equipment is still covered by the manufacturer’s warranty, you may be directed to call the manufacturer prior to being referred to a service center. All repairs must be approved before they are performed. We will not reimburse you for repairs performed without prior approval or performed by unauthorized servicers or others.  ⮚ When you receive authorization for repairs, the service representative will direct you to a designated service center. A copy of the proof of product purchase (sales receipt), and a brief written description of the problem must accompany the product. We will not be liable for freight charges or damage due to improper packaging.  ⮚ If your product is covered under another valid service contract and/or insurance policy, this Plan will provide coverage over and above the other service contract and/or insurance policy.  ⮚ While we try to complete service as quick as possible, we are not responsible for delays caused by factors beyond our control, including but not limited to manufacturer’s delays, shipment to a service facility or acts of God.