Implementation Fees. The following Implementation Fees are added to Exhibit H, Section 1.2: Outbound Interline E-Ticket Functionality [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] * Implementation Fee for E-Ticketing on Demand includes: a) development with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] as the E-Ticketing partner; and b) up to [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] of implementation support including project management, operations, NAVITAIRE system training, and support personnel. Additional implementation hours are [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]. [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] of the Implementation Fee will be invoiced to Customer and is due upon initiation of an Outbound Interline E-Ticketing Implementation Project. The remaining Implementation Fee is due and payable in full upon completion of the Implementation Project. After Customer has completed the E-Ticketing on Demand implementation with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] as the E-Ticketing partner, subsequent activations with airliner partners, where[CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] the E-Ticketing on Demand partner, will [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]
Appears in 1 contract
Samples: Navitaire Hosted Services Agreement (Gol Intelligent Airlines Inc.)
Implementation Fees. The following Implementation Fees are hereby added to Section 1.2 of Exhibit H: X Type B / Teletype Codeshare Distribution (“Codeshare Express”) Standard AIRIMP Option 1, Section 1.22, or Option 4 IATA message formats Note: Outbound Interline EExcludes Block Space Codeshare arrangements booked via non-Ticket Functionality automated booking processes Codeshare “Operating” Partners: [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] * Implementation Fee for E-Ticketing on Demand includes: a(Marketing Codeshare) development with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] as the E-Ticketing partner; and b) up to [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] 8 NAVITAIRE Proprietary and Confidential Hosted Services Agreement Exhibit 4.29 Unless otherwise mutually agreed and documented via an executed Amendment or Work Order: · products and/or services that are not part of implementation support including project managementCustomer’s initial purchase, operationsbut are added later via an Amendment, NAVITAIRE system training, and support personnel. Additional implementation hours are [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]. require [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] of the corresponding Minimum Implementation Fee will be invoiced to Customer and is due upon initiation of an Outbound Interline E-Ticketing Implementation Project. The remaining Implementation Fee is due and payable paid in full upon completion execution of an Amendment to the Implementation Project. After Customer has completed Agreement to add such products and/or services, with the E-Ticketing on Demand implementation with remaining fifty [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] as due and payable in full upon completion of the E-Ticketing partner, subsequent activations with airliner partners, where[CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] the E-Ticketing on Demand partner, will [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]corresponding implementation project; and · Minimum Implementation Fees exclude travel expenses and do not include any new development.
Appears in 1 contract
Samples: Hosted Services Agreement (Gol Intelligent Airlines Inc.)
Implementation Fees. The following Implementation Fees for Additional Data Storage (Archive) are added to Exhibit H, Section 1.2: Outbound Interline E-Ticket Functionality Additional Data Storage (Archive) [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] * Implementation Fee for E-Ticketing on Demand includesFees include Project Management and NAVITAIRE Operations and Support personnel required to implement the Data Storage (Archive) solution. 2 Amendment to Exhibit A, Section 6 New Skies by NAVITAIRE Functionality Included in Hosted Reservation Services (Disaster Recovery Services). Section 6 New Skies by NAVITAIRE Functionality Included in Hosted Reservation Services (Disaster Recovery Services) is hereby replaced in its entirety as follows: a) development with Disaster Recovery Services will be provided at a backup location in [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] as for the E-Ticketing partner; and b) up Hosted Reservation Services Base Functionality. NAVITAIRE reserves the right to relocate the DR site, based upon [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] months advance written notice to Customer. • Data Synchronization - While the primary data center is in operation, data will be synchronized between the primary data center and the DR site on [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] intervals. This will be accomplished by a snap mirror process that pushes data from the primary data center to the DR site (one way). • Failover Event - The DR site will be used for Hosted Reservation Services: (a) only in the event of implementation support Force Majeure (as defined in Section 15 of the Agreement) resulting in a catastrophic failure in the primary data center; and (b)upon approval from NAVITAIRE and Customer Executive sponsors. To the extent possible, this authorization will be provided in a written form including project managemente-mail or fax. The DR site is expected to be operational within [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] following receipt of such approvals and will house a copy of all reservations data contained in the primary Hosted Services System within [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] immediately prior to the occurrence of the Force Majeure event. Reporting services are expected to be available withi n [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] following a fail over event. • Messaging Services - In the case of a failover to DR, operationsdirect links (e.g., NAVITAIRE system trainingType A) for distribution and operational messaging will be unavailable. Type B functionality will only be available via a third party link (e.g.,ITA/ARINC), for which Customer may incur additional message fees. Any Customer-specific connections for functions including, but not limited to, GDS, interline, code-share, IATCI, and support personnelE-ticketing will be available only if Customer has set up links to the DR site and has informed NAVITAIRE as to the specifics of those links. Additional implementation hours are • DR Site Capacity - The DR site will provide capacity to support[CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] of Customers [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] transaction activity, as described in Section 1.1.1, sub paragraph (a), of Exhibit H, [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]. [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] of Once a failover to the Implementation Fee DR site is executed, Customer shall conduct its operations as to minimize capacity stress on the Hosted Services and the Hosted Services System. Customer will be invoiced to Customer avoid special inventory sales and is due upon initiation of an Outbound Interline E-Ticketing Implementation Project. The remaining Implementation Fee is due and payable in full upon completion of other high volume activities while hosted on the Implementation Project. After Customer has completed the E-Ticketing on Demand implementation with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] as the E-Ticketing partner, subsequent activations with airliner partners, where[CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] the E-Ticketing on Demand partner, will [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]DR site.
Appears in 1 contract
Samples: Navitaire Hosted Services Agreement (Gol Intelligent Airlines Inc.)
Implementation Fees. The following Implementation Fees are is added to Section 1.2 of Exhibit H, Section 1.2Implementation Fees, as follows: Outbound Interline E-Ticket Functionality [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] * Implementation Fee for E-Ticketing on Demand includes: a) development X Travel Commerce Supplier Connectivity – with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] as the E-Ticketing partner; and b) up to [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] of implementation support including project management, operations, NAVITAIRE system training, and support personnel. Additional implementation hours are per connection* X Travel Commerce Supplier Connectivity – with all other providers [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]. ] per connection** * The [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] connectivity project is already in progress and [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] of the implementation fee has been billed to Customer. **Implementation Fee will be invoiced to Customer Fees for Travel Commerce Supplier Connectivity, as quoted, are for pre- existing connections already established between NAVITAIRE and is due upon a Content Provider. Support for new connections between NAVITAIRE and a Content Provider requires initiation of an Outbound Interline Eimplementation project and will be subject to additional development fees. 6 Amendment to modify the Code-Ticketing Implementation Project. The remaining Implementation Fee is due and payable in full upon completion of the Implementation Project. After Customer has completed the E-Ticketing on Demand implementation with Share [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION COMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] Transaction Fee. Section 1.1.4 of Exhibit H, Monthly Recurring Service Fees - Connectivity Services/Products - Code- Share Distribution with Customer as the ECode-Ticketing partner, subsequent activations with airliner partners, where[CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] the E-Ticketing on Demand partner, will [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]Share Operating and/or Marking Carrier is hereby replaced in its entirety as follows:
Appears in 1 contract
Samples: Hosted Services Agreement (Gol Intelligent Airlines Inc.)
Implementation Fees. The following Implementation Fees are added to in Exhibit H[CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT], Section 1.21.2 are amended to include the following: Outbound Interline E-Ticket Functionality Additional Test Account [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] implementation fee** * Implementation Fee for E-Ticketing on Demand includes: a) development with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] as the E-Ticketing partner; and b) includes up to [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] of implementation support including project management, operations, NAVITAIRE system training, and support personnel[CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]. Additional implementation hours will be invoiced to Customer and are billable [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]. ** Implementation Fee excludes [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]. [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] of the Implementation Fee will be invoiced to Customer and is due upon initiation signature of an Outbound Interline E-Ticketing Implementation Project. The remaining Implementation Fee is this amendment with the remainder due and payable in full upon completion of the Implementation Project. After Customer has completed the E-Ticketing on Demand implementation with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] as the E-Ticketing partner, subsequent activations with airliner partners, where[CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] the E-Ticketing on Demand partner, will [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT].
Appears in 1 contract
Samples: Hosted Services Agreement (Gol Intelligent Airlines Inc.)