Common use of IN THE EVENT OF A LOSS Clause in Contracts

IN THE EVENT OF A LOSS. WHAT ARE YOUR OBLIGATIONS IN THE EVENT OF A LOSS? When Insurance cover comes into play, the insured person must: Advise Gritchen Affinity in writing of any losses that would invoke the cover contained in the insurance contract within five working days (brought forward to two working days in the event of theft). These timeframes will begin once the insured discovers the loss that would involve the arrangement of cover. Once this timeframe has passed, the insured will be deprived of any right to compensation if the delay caused damage to the Company. TRIP INTERRUPTION OR CANCELLATION Your declaration must be accompanied by: - your contract reference number - a copy of the rental agreement clearly indicating the identity of the Lessee, the amount of the advance payment, the rental amount and the initially planned rental dates - a supporting document which includes the date of booking the holiday rental - any documents that prove the date of cancellation from the lessee and the possible reason - you agree to send us, upon simple request, all of the documents necessary for us to investigate your case - a receipted invoice of the debit that you are required to pay to the trip organiser or that this latter has kept, - in the event of illness or accident, a medical certificate specifying the origin, nature, gravity and foreseeable consequences of the illness or accident, - in the event of death, a certificate and civil status certificate, - in other events, any supporting documents, - you must send us the necessary medical documents and information for us to investigate your case on behalf of the consulting physician, using the pre-printed envelope that we will send you following receipt of the claim declaration, as well as the medical questionnaire to be completed by your doctor, - if you do not have these documents or this information, you must convey this information to your treating physician and send us the information using the pre-printed envelope described above, - you must also send us the transmission of these additional documents, which must be done using a pre-printed envelope on behalf of the consulting physician, and any information or documents that you may be asked for in order to justify the reason for your cancellation, including: - Any photocopies of prescriptions of medication, analyses or examinations, as well as any documents justifying their issue or execution, and in particular the medical insurance card comprising, for prescribed medication, a copy of the corresponding labels, - The detailed account from the French Social Security system and any other similar body, in relation to the reimbursement of treatment costs and the payment of daily compensation allowances, - in the event of an accident, you must clarify the causes and circumstances and provide us with the name and address of the liable parties, as well as, if necessary, any witnesses.

IN THE EVENT OF A LOSS. WHAT ARE YOUR OBLIGATIONS IN THE EVENT OF A LOSS? When Insurance cover comes into play, the insured person must: Advise Gritchen Affinity in writing of any losses that would invoke Go to your personal account on Xxxxxxx.xxx, then go on “My Trips”, request Cancellation via the cover contained in link provided for this purpose and then complete the insurance contract within five working days (brought forward to two working days in the event of theft)declaration form. These timeframes will begin once the insured discovers the loss that would involve the arrangement of cover. Once this timeframe has passed, the insured will be deprived of any right to compensation if the delay caused damage to the Company. TRIP INTERRUPTION OR CANCELLATION Your declaration must be accompanied by: - your contract reference number - a copy of the rental agreement clearly indicating the identity of the Lessee, the amount of the advance payment, the rental amount and the initially planned rental dates - a supporting document which includes the date of booking the holiday rental - any documents that prove the date of cancellation from the lessee and the possible reason - you agree to send us, upon simple request, all of the documents necessary for us to investigate your case - a receipted invoice of the debit that you are required to pay to the trip organiser or that this latter has keptYescapa and vehicle owner, - in the event of illness or accident, a medical certificate specifying the origin, nature, gravity and foreseeable consequences of the illness or accident, - in the event of death, a certificate and civil status certificate, - in other events, any supporting documents, - you must send us the necessary medical documents and information for us to investigate your case on behalf of the consulting physician, using the pre-printed envelope that we will send you following receipt of the claim declaration, as well as the medical questionnaire to be completed by your doctor, - if you do not have these documents or this information, you must convey this information to your treating physician and send us the information using the pre-printed envelope described above, - you must also send us the transmission of these additional documents, which must be done using a pre-printed envelope on behalf of the consulting physician, and any information or documents that you may be asked for in order to justify the reason for your cancellation, including: - Any photocopies of prescriptions of medication, analyses or examinations, as well as any documents justifying their issue or execution, and in particular the medical insurance card comprising, for prescribed medication, a copy of the corresponding labels, - The detailed account from the French Social Security system and any other similar body, in relation to the reimbursement of treatment costs and the payment of daily compensation allowances, GENERAL PROVISIONS AND PROVISIONS COMMON TO ALL COVER - in the event of an accident, you must clarify the causes and circumstances and provide us with the name and address of the liable parties, as well as, if necessary, any witnesses. As with any insurance contract, this contract comprises reciprocal rights and obligations. It is governed by the French Insurance Code. These rights and obligations are set out in the following pages.

IN THE EVENT OF A LOSS. costs incurred for confirming or having confirmed the reality of your damage (expert’s report, photos, enforcement agent’s reports) WHAT ARE YOUR OBLIGATIONS IN THE EVENT OF A LOSS? When Insurance cover comes into play, the insured person must: Advise Gritchen Affinity in writing of any losses that would invoke the cover contained in the insurance contract within five working days (brought forward to two working days in the event of theft). These timeframes will begin once the insured discovers the loss that would involve the arrangement of cover. Once this timeframe has passed, the insured will be deprived of any right to compensation if the delay caused damage to the Company. TRIP INTERRUPTION OR CANCELLATION Your declaration must be accompanied by: - your contract reference number - a copy of the rental agreement clearly indicating the identity of the Lessee, the amount of the advance payment, the rental amount and the initially planned rental dates - a supporting document which includes the date of booking the holiday rental - any documents that prove the date of cancellation from the lessee and the possible reason - you agree to send us, upon simple request, all of the documents necessary for us to investigate your case - a receipted invoice of the debit that you are required to pay to the trip organiser or that this latter has kept, - in the event of illness or accident, a medical certificate specifying the origin, nature, gravity and foreseeable consequences of the illness or accident, - in the event of death, a certificate and civil status certificate, - in other events, any supporting documents, - you must send us the necessary medical documents and information for us to investigate your case on behalf of the consulting physician, using the pre-printed envelope that we will send you following receipt of the claim declaration, as well as the medical questionnaire to be completed by your doctor, - if you do not have these documents or this information, you must convey this information to your treating physician and send us the information using the pre-printed envelope described above, - you must also send us the transmission of these additional documents, which must be done using a pre-printed envelope on behalf of the consulting physician, and any information or documents that you may be asked for in order to justify the reason for your cancellation, including: - Any photocopies of prescriptions of medication, analyses or examinations, as well as any documents justifying their issue or execution, and in particular the medical insurance card comprising, for prescribed medication, a copy of the corresponding labels, - The detailed account from the French Social Security system and any other similar body, in relation to the reimbursement of treatment costs and the payment of daily compensation allowances, - in the event of an accident, you must clarify the causes and circumstances and provide us with the name and address of the liable parties, as well as, if necessary, any witnesses. REIMBURSEMENT TO THE PROPERTY OWNER You or any person acting on your behalf in virtue of an authorisation must declare to us any cancellation made by a Lessee by clarifying: - your contract reference numbers - a copy of the rental agreement clearly indicating the identity of the Lessee, the amount of the advance payment, the rental amount and the initially planned rental dates - a supporting document which includes the date of booking the holiday rental - any documents that prove the date of cancellation by the Lessee and the possible reason - the certificate confirming re-letting or lack of re- letting, whether total or partial, for the rental period in question. - a copy of the advertisement and photo(s) of the rented property - you agree to send us, upon simple request, all of the documents necessary for us to investigate your case (a cancellation invoice if applicable, if one has been drawn up) LATE ARRIVAL You must: send to the insurer all documents necessary to open the case and to also prove the legitimacy of the case and the claim amount. In any case, you will be automatically requested to provide the original copies of the detailed invoices from the organiser which feature the land-based services.

IN THE EVENT OF A LOSS. WHAT ARE YOUR OBLIGATIONS IN THE EVENT OF A LOSS? When Insurance cover comes into play, the insured person must: Advise Gritchen Xxxxxx Xxxxxxxx Affinity in writing of any losses that would invoke the cover contained in the insurance contract within five working days (brought forward to two working days in the event of theft). These timeframes will begin once the insured discovers the loss that would involve the arrangement of cover. Once this timeframe has passed, the insured will be deprived of any right to compensation if the delay caused damage to the Company. TRIP INTERRUPTION OR CANCELLATION Your declaration must be accompanied by: - your contract reference number - a copy of the rental agreement clearly indicating the identity of the Lessee, the amount of the advance payment, the rental amount and the initially planned rental dates - a supporting document which includes the date of booking the holiday rental - any documents that prove the date of cancellation from the lessee and the possible reason - you agree to send us, upon simple request, all of the documents necessary for us to investigate your case - a receipted invoice of the debit that you are required to pay to the trip organiser or that this latter has kept, - in the event of illness or accident, a medical certificate specifying the origin, nature, gravity and foreseeable consequences of the illness or accident, - in the event of death, a certificate and civil status certificate, - in other events, any supporting documents, - you must send us the necessary medical documents and information for us to investigate your case on behalf of the consulting physician, using the pre-printed envelope that we will send you following receipt of the claim declaration, as well as the medical questionnaire to be completed by your doctor, - if you do not have these documents or this information, you must convey this information to your treating physician and send us the information using the pre-printed envelope described above, - you must also send us the transmission of these additional documents, which must be done using a pre-printed envelope on behalf of the consulting physician, and any information or documents that you may be asked for in order to justify the reason for your cancellation, including: - Any photocopies of prescriptions of medication, analyses or examinations, as well as any documents justifying their issue or execution, and in particular the medical insurance card comprising, for prescribed medication, a copy of the corresponding labels, - The detailed account from the French Social Security system and any other similar body, in relation to the reimbursement of treatment costs and the payment of daily compensation allowances, - in the event of an accident, you must clarify the causes and circumstances and provide us with the name and address of the liable parties, as well as, if necessary, any witnesses.

IN THE EVENT OF A LOSS. WHAT ARE YOUR OBLIGATIONS IN THE EVENT OF A LOSS? When Insurance cover comes into play, the insured person must: Advise Gritchen Affinity in writing of any losses that would invoke the cover contained in the insurance contract within five working days (brought forward to two working days in the event of theft). These timeframes will begin once the insured discovers the loss that would involve the arrangement of cover. Once this timeframe has passed, the insured will be deprived of any right to compensation if the delay caused damage to the Company. TRIP INTERRUPTION OR CANCELLATION Your declaration must be accompanied by: - your contract reference number - a copy of the rental agreement clearly indicating the identity of the Lessee, the amount of the advance payment, the rental amount and the initially planned rental dates - a supporting document which includes the date of booking the holiday rental - any documents that prove the date of cancellation from the lessee and the possible reason - you agree to send us, upon simple request, all of the documents necessary for us to investigate your case - a receipted invoice of the debit that you are required to pay to the trip organiser or that this latter has kept, - in the event of illness or accident, a medical certificate specifying the origin, nature, gravity and foreseeable consequences of the illness or accident, - in the event of death, a certificate and civil status certificate, - in other events, any supporting documents, - you must send us the necessary medical documents and information for us to investigate your case on behalf of the consulting physician, using the pre-printed envelope that we will send you following receipt of the claim declaration, as well as the medical questionnaire to be completed by your doctor, - if you do not have these documents or this information, you must convey this information to your treating physician and send us the information using the pre-printed envelope described above, - you must also send us the transmission of these additional documents, which must be done using a pre-printed envelope on behalf of the consulting physician, and any information or documents that you may be asked for in order to justify the reason for your cancellation, including: - Any photocopies of prescriptions of medication, analyses or examinations, as well as any documents justifying their issue or execution, and in particular the medical insurance card comprising, for prescribed medication, a copy of the corresponding labels, - The detailed account from the French Social Security system and any other similar body, in relation to the reimbursement of treatment costs and the payment of daily compensation allowances, - in the event of an accident, you must clarify the causes and circumstances and provide us with the name and address of the liable parties, as well as, if necessary, any witnesses. REIMBURSEMENT TO THE PROPERTY OWNER You or any person acting on your behalf in virtue of an authorisation must declare to us any cancellation made by a Lessee by clarifying: - your contract reference numbers - a copy of the rental agreement clearly indicating the identity of the Lessee, the amount of the advance payment, the rental amount and the initially planned rental dates - a supporting document which includes the date of booking the holiday rental - any documents that prove the date of cancellation by the Lessee and the possible reason - the certificate confirming re-letting or lack of re- letting, whether total or partial, for the rental period in question. - a copy of the advertisement and photo(s) of the rented property - you agree to send us, upon simple request, all of the documents necessary for us to investigate your case (a cancellation invoice if applicable, if one has been drawn up) LATE ARRIVAL You must: send to the insurer all documents necessary to open the case and to also prove the legitimacy of the case and the claim amount. In any case, you will be automatically requested to provide the original copies of the detailed invoices from the organiser which feature the land-based services.