Information Provided to Property Owners. (i) The Servicer shall provide the owner of Property on which a Tax Lien has been sold a detailed itemization of taxes, interest, surcharges, and fees charged to such owner on all tax lien statements of amounts due or bill of charges. Such fees shall be bona fide, reasonable and, in the case of attorney fees, customary. (ii) Any written communication from the Servicer to a Property Owner shall include the following information, which, to the extent necessary, shall be provided to the Servicer by the Issuer: (A) an explanation of the roles of the Issuer as purchaser of the Tax Lien and the Servicer and the employee or employees designated pursuant to subdivision f of Section 11-320 of the City Admin. Code; (B) the names and contact information, including the telephone number, electronic mail and mailing addresses of such persons; and (C) a statement informing such Property Owner that he or she may be eligible to enter into a forbearance agreement with the Servicer of such Tax Lien. The requirement to send such written communication shall be subject to applicable Debt Collection Laws.
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Samples: Servicing Agreement, Servicing Agreement, Servicing Agreement