Information Security Incident Management. 11.1. All Agent employees are provided with training and guidance to identify and report information security events. 11.2. Robust procedures are maintained for governing the management of information security incidents.
Appears in 4 contracts
Samples: Service Agreement for Transfer Agent Services (John Hancock Premium Dividend Fund), Service Agreement for Transfer Agent Services (John Hancock Tax-Advantaged Global Shareholder Yield Fund), Service Agreement for Transfer Agent Services (John Hancock Investors Trust)