Information Technology Business Analyst I and II. Performs professional duties pertaining to the identification of client business needs and the development of technology solutions to resolve business problems; meets with clients to elicit and document business, organizational and/or operational requirements; identifies system changes that are needed in order to respond to regulatory requirements, resolve application problems, and/or to improve business efficiency and effectiveness; serves in a facilitator and liaison capacity to combine business expertise in one or more program and/or functional areas with information technology to analyze and translate departmental business requirements into system requirements; performs other related duties as assigned. IT Business Analyst I - This is the entry-level class. Incumbents work under general supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. This class is distinguished from the class of IT Business Analyst II because incumbents in that class have more experience and work on larger, more complex systems and projects. IT Business Analyst II - This is the journey-level class. Incumbents in this class are distinguished from IT Business Analyst I by the performance of the full range of duties, which may include serving as a project lead over small to medium-sized technology projects. Incumbents at this level work under minimal direction, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific scope and requirements in order to meet assigned business problems.
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