Initial Software Maintenance Period Clause Samples
The Initial Software Maintenance Period clause defines the specific timeframe during which the software provider is obligated to deliver maintenance and support services for the software after its initial deployment. Typically, this period begins upon delivery or acceptance of the software and lasts for a set duration, such as one year, during which updates, bug fixes, and technical support are provided at no additional cost. This clause ensures that the customer receives necessary support to address early issues and maintain software performance, thereby reducing operational risks and clarifying the provider's responsibilities during the initial phase of use.
Initial Software Maintenance Period. Customer must choose either one year, the charge for which may be included with the Eligible Program, or, for an additional charge, three years of Software Maintenance at the time Customer orders an Eligible Program. The Initial Software Maintenance Period begins on the date that IBM makes the Program available to Customer. If the Eligible Program is part of an IBM Software Maintenance for OS/400, i5/OS, and selected Programs, then the Initial Software Maintenance Period duration will be adjusted so that the expiration coincides with that of the other Eligible Programs in the group. In such event, the Initial Software Maintenance Period may be less than one year.