Common use of Installation Waiver Clause in Contracts

Installation Waiver. Company will waive the one-time installation charges which will include DS0 and DS1 local lop access associated with the implementation of Service stated below within the 48 contiguous States of the U.S. provided under this Agreement., Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack, or wiring charges), taxes or tax-like surcharges, or other Governmental Charges will not be waived. Services included in the waiver: Digital T1 Access The Company will waive the installation charge associated with DS-3 access service. Term: 12 months Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates this Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate this Agreement upon at least sixty (60) days prior written notice. Minimum Annual Volume Commitment (“AVC”): $1,200.00 in Total Service Charges Total Service Charges” means all charges, after application of all discounts and credits, incurred by Customer for Services provided under this Agreement, specifically excluding: (a) Taxes; (b) charges for equipment (unless otherwise expressly stated herein); (c) charges for Company ILEC services (d) Company Wireless charges, (e) charges incurred for goods or services where Company acts as agent for Customer in its acquisition of goods or services; (f) non-recurring charges; (g) Governmental Charges; (h) international pass-through access charges (i.e., Type 3/PTT) and charges for international access provided by Company (i.e., Type 1); and (i) other charges expressly excluded by this Agreement.

Installation Waiver. Company will waive the one-time installation charges which will include DS0 and DS1 local lop access associated with the implementation of Service stated below Services within the 48 contiguous States of the U.S. provided under this Agreement.Agreement except for the following services: (i) eDSL, (ii) VPN, (iii) PTT / third party services (including International Access and Company International), (iv) Data Center, (v) Paging, (vi) Managed Services, (vii) CPE. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack, or wiring charges), taxes or tax-like surcharges, or other Governmental Charges will not be waived. Services included Qualifying Conditions: In order to be eligible to receive Company service under this option, the Customer must satisfy the following requirements at the time of option enrollment: Customer is a new customer of the Company. Customer has at least (2) 10M Burstable Select Internet circuits. Customer must have billed at least $50,000 in Conferencing usage with all vendors combined in the waivermonth immediately preceding the 5th Amendment Effective Date. Customer must have been billed $5,000 per month, on average, with the Company Conferencing in the six (6) months preceding the 5th Amendment Effective Date. Customer must currently have an average monthly spend of $100,000 or more than Company Services. Network Access ordered and installed by Customer in a CLLI code mutually agreed upon by the Customer and the Company are located in a Company LIT facility. Customer’s Dedicated Internet, Domestic Private Line, VoIP, EVPL and Local Services are all new services to the Company. Monitoring Conditions: Digital T1 Access The In order to be eligible to receive the Company will waive service under this option, the installation charge associated with DS-3 access service. Customer must satisfy the following conditions during each annual period of the Term: 12 Customer must order and install at least 2 Type 1, 1,000 Mbps Converged Ethernet Access (“CEA”) circuits in addition to the Type 3 circuit at 1 CLLI code mutually agreed upon by the Customer and the Company. Should the Customer not satisfy this condition, Company reserves the right to monitor Customer’s account and to revise the Type 3 CEA circuit rate. Promotions: The Customer is eligible for the following promotions as set forth in the Guide: On the Network V Lit Building Access Promotion General Installation Waiver Promotion – V3.0 Initial Term: 24 months Commencing on the 4th Amendment Effective Date, the Initial Term will start anew and continue for 36 months following the expiration of the Ramp Period. Optional Renewal Term: Customer, at its sole discretion may extend the Agreement for one (1) additional one (1) year Term (“Renewal Term’). Customer must provide Company written notice of Customer’s intent to extend the Agreement no later than ninety (90) days prior to the expiration of the Initial Term. Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates this Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate this Agreement upon at least sixty (60) days prior written notice. Minimum Annual Volume Commitment (“AVC”): $1,200.00 in Total Service Charges Total Service Charges” means all charges, after application of all discounts and credits, incurred by Customer for Services provided under this Agreement, specifically excluding: (a) Taxes; (b) charges for equipment (unless otherwise expressly stated herein); (c) charges for Company ILEC services (d) Company Wireless charges, (e) charges incurred for goods or services where Company acts as agent for Customer in its acquisition of goods or services; (f) non-recurring charges; (g) Governmental Charges; (h) international pass-through access charges (i.e., Type 3/PTT) and charges for international access provided by Company (i.e., Type 1); and (i) other charges expressly excluded by this Agreement.

Installation Waiver. Company will waive the one-time installation charges which will include DS0 and DS1 local lop access associated with the implementation of Service stated below Services within the 48 contiguous States of the U.S. provided under this Agreement.Agreement except for the following services: (i) eDSL, (ii) VPN, (iii) PTT / third party services (including International Access and Company International), (iv) Data Center, (v) Paging, (vi) Managed Services, (vii) CPE. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack, or wiring charges), taxes or tax-like surcharges, or other Governmental Charges will not be waived. Services included Qualifying Conditions: In order to be eligible to receive Company service under this option, the Customer must satisfy the following requirements at the time of option enrollment: Customer is a new customer of the Company. Customer has at least (2) 10M Burstable Select Internet circuits. Customer must have billed at least $50,000 in conferencing usage with all vendors combined in the waivermonth immediately preceding the 5th Amendment Effective Date. Customer must have been billed $5,000 per month, on average, with the Company Conferencing in the six (6) months preceding the 5th Amendment Effective Date. Customer must currently have an average monthly spend of $100,000 or more than Company Services. Network Access ordered and installed by Customer in a CLLI code mutually agreed upon by the Customer and the Company is located in a Company LIT facility. Customer’s Dedicated Internet, Domestic Private Line, VoIP, EVPL and Local Services are all new services to the Company. Monitoring Conditions: Digital T1 Access The In order to be eligible to receive the Company will waive service under this option, the installation charge associated with DS-3 access service. Customer must satisfy the following conditions during each annual period of the Term: 12 Customer must order and install at least 2 Type 1, 1,000 Mbps Converged Ethernet Access (“CEA”) circuits in addition to the Type 3 circuit at 1 CLLI code mutually agreed upon by the Customer and the Company. Should the Customer not satisfy this condition, Company reserves the right to monitor Customer’s account and to revise the Type 3 CEA circuit rate. Promotions: The Customer is eligible for the following promotions as set forth in the Guide: On the Network V Lit Building Access Promotion General Installation Waiver Promotion – V3.0 Initial Term: 24 months Commencing on the 4th Amendment Effective Date, the Initial Term will start anew and continue for 36 months following the expiration of the Ramp Period. Optional Renewal Term: Customer, at its sole discretion may extend the Agreement for one (1) additional one (1) year Term (“Renewal Term’). Customer must provide Company written notice of Customer’s intent to extend the Agreement no later than ninety (90) days prior to the expiration of the Initial Term. Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates this Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate this Agreement upon at least sixty (60) days prior written notice. Minimum Annual Volume Commitment (“AVC”): $1,200.00 in Total Service Charges Total Service Charges” means all charges, after application of all discounts and credits, incurred by Customer for Services provided under this Agreement, specifically excluding: (a) Taxes; (b) charges for equipment (unless otherwise expressly stated herein); (c) charges for Company ILEC services (d) Company Wireless charges, (e) charges incurred for goods or services where Company acts as agent for Customer in its acquisition of goods or services; (f) non-recurring charges; (g) Governmental Charges; (h) international pass-through access charges (i.e., Type 3/PTT) and charges for international access provided by Company (i.e., Type 1); and (i) other charges expressly excluded by this Agreement.

Installation Waiver. Company will waive the one-time installation charges which will include DS0 and DS1 local lop access associated with the implementation of Service stated below Services within the 48 contiguous States of the U.S. provided under this Agreement.; except for the following Services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT / third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE and (ix) Enhanced Call Routing. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack, or wiring charges), taxes or tax-like surcharges, or other Governmental Charges will not be waived. Services included in the waiverAC/COC: Digital T1 Access The Company will waive the installation charge associated with DS-3 access serviceCustomer’s monthly recurring Access Coordination and Central Office Connection charges during the Term. TermPayment Arrangements: 12 months Upon expiration The Customer must pay for Company service within 30 days of the Termdate of Company’s invoice. Participation by Affiliates: Affiliates of the Customer, in which the Agreement will be automatically extended on a monthCustomer has an equity ownership interest of fifty-to-month basis unless either party terminates this Agreement upon at least sixty one percent (6051%) days written notice prior or greater, may purchase Services pursuant to the end of the Initial Term (“Extended Term”)Agreement. During the Extended Term, either party may terminate this Agreement upon at least sixty (60) days prior written notice. Minimum Annual Volume Commitment (“AVC”): $1,200.00 in Total Service Charges Total Service Charges” means Customer will remain financially responsible to Company for all charges, after application of all discounts and credits, obligations incurred by Customer Affiliates. The Services are intended solely for the use and benefit of Customer and Customer Affiliates. Customer Affiliates will have no direct recourse to Company and will direct all matters relating to ordering, delivery, availability, or quality of services to Customer. Use of the Services provided under this Agreement, specifically excludingby Customer Affiliates will be deemed a use of the Services by Customer. Promotions: (a) Taxes; (b) charges The Customer is eligible for equipment (unless otherwise expressly stated herein); (c) charges for Company ILEC services (d) Company Wireless charges, (e) charges incurred for goods or services where Company acts the following promotions as agent for Customer set forth in its acquisition of goods or services; (f) non-recurring charges; (g) Governmental Charges; (h) international pass-through access charges (i.e., Type 3/PTT) and charges for international access provided by Company (i.e., Type 1); and (i) other charges expressly excluded by this Agreement.the Guide: General Installation Waiver Promotion – v3.0

Installation Waiver. Company will waive the one-time installation charges which will include DS0 and DS1 local lop access associated with the implementation of Service stated below Services within the 48 contiguous States of the U.S. provided under this the Agreement.; except for the following services: (i) eDSL, (ii) VPN, (iii) PTT / third party services (including International Access and Company International), (iv) Data Center, (v) Paging, (vi) Company Managed Services, and (vii) CPE. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack, or wiring charges), services provided by ILECs or by Company Wireless, taxes or tax-like surcharges, or other Governmental Charges will not be waived. Services included Payment Arrangements: Customer agrees to pay all Company charges (except disputed amounts, as defined in the waiverAgreement) within thirty (30) days of invoice date. Promotions: Digital T1 The Customer is eligible for the following promotions as set forth in the Guide: On the Network V Cross Connect Promotion On the Network V Lit Building Access The Company will waive the installation charge associated with DS-3 access service. Promotion Initial Term: 12 36 months Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates this Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate this Agreement upon at least sixty (60) days prior written notice. Minimum Annual Volume Commitment (“AVC”): Customer agrees to pay Company no less than $1,200.00 215,000 in Total Service Charges during each twelve-month period after the Effective Date. Commencing on the 3rd Amendment Effective Date and for the remainder of the Term, Customer’s new AVC will be as follows in Total Service Charges” , or a pro rata portion thereof for any partial Contract Year: Year 1 - $ 720,000 Year 2 - $1,000,000 Year 3 - $1,200,000 Total Service Charges means all charges, after application of all discounts and credits, incurred by Customer for Services Service provided under this Agreement, specifically excluding: (a) Taxes, Governmental Charges, equipment; (b) charges for equipment (unless otherwise expressly stated herein); (c) charges for Company ILEC services (d) ILEC, Company Wireless Wireless, Document Delivery Fax, non-recurring charges, (e) charges incurred for goods or and services where acquired by Company acts as Customer’s agent for Customer in its acquisition of goods or services; (f) non-recurring charges; (g) Governmental Charges; (h) customer, international pass-through access charges (i.e., Type 3/PTT) and charges for international access service provided by Company (i.e., Type 1); ) and (i) other charges expressly excluded by this Agreement.

Installation Waiver. Company will waive the one-time installation charges which will include DS0 and DS1 local lop loop access associated with the implementation of Service stated below within the 48 contiguous States of the U.S. provided under this Agreement., Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack, or wiring charges), taxes or tax-like surcharges, or other Governmental Charges will not be waived. Services included in the waiver: Digital T1 Access The Company will waive the installation charge associated with DS-3 access service. Term: 12 months Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates this Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate this Agreement upon at least sixty (60) days prior written notice. Minimum Annual Volume Commitment (“AVC”): $1,200.00 in Total Service Charges Total Service Charges” means all charges, after application of all discounts and credits, incurred by Customer for Services provided under this Agreement, specifically excluding: (a) Taxes; (b) charges for equipment (unless otherwise expressly stated herein); (c) charges for Company ILEC services (d) Company Wireless charges, (e) charges incurred for goods or services where Company acts as agent for Customer in its acquisition of goods or services; (f) non-recurring charges; (g) Governmental Charges; (h) international pass-through access charges (i.e., Type 3/PTT) and charges for international access provided by Company (i.e., Type 1); and (i) other charges expressly excluded by this Agreement.

Installation Waiver. Company will waive the one-time installation charges which will include DS0 and DS1 local lop access associated with the implementation of Service stated below Services within the 48 contiguous States of the U.S. provided under this Agreement.Agreement except for the following services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT / third party services (including International Access and Company International), (v) Data Center, (vi) Paging, (vii) Managed Services, (viii) CPE, (ix) Advantage Services (x) Enhanced Call Routing and (xi) Security Services. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack, or wiring charges), taxes or tax-like surcharges, or other Governmental Charges will not be waived. Services included in the waiverPromotions: Digital T1 Access The Company will waive the installation charge associated with DS-3 access service. VERIZON BUS SERVICES 90 DAY SATISFACTION GUARANTEE LD VOICE – INTERLATA PIC FEE CREDIT PROMOTION CONFERENCING SUPER SAVER PROMOTION LD VOICE – DEDICATED/LOCAL ORIGINATION PROMOTION FOR NEW LD CUSTOMERS Term: 12 36 months Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates this Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate this Agreement upon at least sixty (60) days prior written notice. Minimum Annual Volume Commitment (“AVC”): $1,200.00 250,000.00 in Total Service Charges Total Service Charges” means all charges, after application of all discounts and credits, incurred by Customer for Services provided under this Agreement, specifically excluding: (a) Taxes; (b) charges for equipment (unless otherwise expressly stated herein); (c) charges for Company ILEC services (d) Company Wireless charges, (e) charges incurred for goods or services where Company acts as agent for Customer in its acquisition of goods or services; (f) non-recurring charges; (g) Governmental Charges; (h) international pass-through access charges (i.e., Type 3/PTT) and charges for international access provided by Company (i.e., Type 1); and (i) other charges expressly excluded by this Agreement.

Installation Waiver. Company will waive the one-time installation charges which will include DS0 and DS1 local lop access associated with the implementation of Service stated below Services, provided by Company affiliates, as applicable on behalf of the Company, within the 48 contiguous States of the U.S. provided under this Agreement.; except for the following Services: (i) eDSL, (ii) VPN, (iii) Internet Dedicated OC3, OC12, OC48, Gig-E, (iv) PTT/third party services (including International Access and Verizon International), (v) Data Center, (vii) Paging, (vii) Managed Services, (viii) CPE, (ix) Voice Over IP Services, (x) Enhanced Call Routing and (x) Security Services. Usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack, or wiring charges), taxes or tax-like surcharges, or other Governmental Charges will not be waived. Services included Payment Arrangements: The Customer must pay for Company service within 30 days of the date of the Company’s invoice. Promotions: The Customer is eligible for the following promotions as set forth in the waiverGuide: Digital T1 Access The Company will waive the installation charge associated with DS-3 access service. MCI Business Services Billing Guarantee MCI Business Services Install Guarantee Initial Term: 12 months Commencing on the 1st Amendment Effective Date, the Term will be extended for a period of 24 months. Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates this Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate this Agreement upon at least sixty (60) days prior written notice. Minimum Annual Volume Commitment (“AVC”): $1,200.00 24,000.00 in Total Service Charges (“AVC”) during each contract year of the Term. Commencing on the 1st Amendment Effective Date and for the remainder of the Term, Customer’s new AVC will be $200,000 in Total Service Charges” means all charges, after application of all discounts and credits, incurred by Customer or a pro rata portion thereof for Services provided under this Agreement, specifically excluding: (a) Taxes; (b) charges for equipment (unless otherwise expressly stated herein); (c) charges for Company ILEC services (d) Company Wireless charges, (e) charges incurred for goods or services where Company acts as agent for Customer in its acquisition of goods or services; (f) non-recurring charges; (g) Governmental Charges; (h) international pass-through access charges (i.e., Type 3/PTT) and charges for international access provided by Company (i.e., Type 1); and (i) other charges expressly excluded by this Agreementany partial Contract Year.

Installation Waiver. Company will waive the one-time installation charges which will include DS0 and DS1 local lop access associated with the implementation of Service stated below Services within the 48 contiguous States of the U.S. provided under this Agreement., Usage Agreement except for ECR Service usage charges, monthly recurring charges, expedite charges, change charges, surcharges, charges for an unlisted or non-published number, any charges imposed by third parties (including access, egress, jack, or wiring charges), taxes or tax-like surcharges, or other Governmental Charges will not be waived. Services included in the waiver: Digital T1 Access The Company will waive the installation Customer’s monthly recurring M13 Office Function charge. The Company will waive the Customer’s monthly recurring charge associated with DS-3 access servicepaper invoices. Access: The Company will waive the Customer’s monthly recurring Access Coordination and Central Office Connection charges. The Company will waive the monthly recurring charges per service group for Inbound Voice Service using Dedicated Access Line terminations and the monthly recurring charges per service group for Inbound Voice Service using Business Line terminations. Payment Arrangements: Customer agrees to pay all Company charges (except Disputed amounts) within thirty (30) days of receipt of the invoice by Customer (“Invoice Due Date”). Undisputed amounts not paid on or before the Invoice Due Date shall be considered past due, and Customer agrees to pay a late payment charge which shall accrue beginning on the forty-sixth (46th) day after receipt of the invoice by Customer in an amount equal to the lesser of: (a) 1.5% per month, or (b) the maximum amount allowed by applicable law, or (c) where otherwise required in the Tariffs, the amount set forth in the Tariffs as applied against the past due amounts. Term: 12 24 months Upon expiration of the Term, the Agreement will be automatically extended on a month-to-month basis unless either party terminates this Agreement upon at least sixty (60) days written notice prior to the end of the Initial Term (“Extended Term”). During the Extended Term, either party may terminate this Agreement upon at least sixty (60) days prior written notice. Minimum Annual Volume Commitment (“AVC”): $1,200.00 45,000.00 in Total Service Charges Total Service Charges” means all charges, after application of all discounts and credits, incurred by Customer for Services provided under this Agreement, specifically excluding: (a) Taxes; (b) charges for equipment (unless otherwise expressly stated herein); (c) charges for Company ILEC services (d) Company Wireless charges, (e) charges incurred for goods or services where Company acts as agent for Customer in its acquisition of goods or services; (f) non-recurring charges; (g) Governmental Charges; (h) international pass-through access charges (i.e., Type 3/PTT) and charges for international access provided by Company (i.e., Type 1); and (i) other charges expressly excluded by this Agreement.