Internet Support Clause Samples
The Internet Support clause defines the obligations and responsibilities related to providing technical assistance and maintenance for internet-based services or connectivity. Typically, this clause outlines the scope of support, such as troubleshooting connectivity issues, maintaining network infrastructure, or offering help desk services, and may specify response times or support hours. Its core practical function is to ensure that users or clients have reliable access to internet services and a clear process for resolving technical problems, thereby minimizing downtime and service disruptions.
Internet Support. Commencing in August 2005, Vendor shall provide internet support to BTE twenty-four (24) hours per day, seven (7) days per week.
Internet Support. Alchemy may provide Internet assistance to Customer through access to a website that may include any of the following: a knowledge base, on-line case tracking, frequently asked questions, Updates and Upgrades, and Software documentation.
Internet Support. Vendor shall provide internet support to School District twenty‐four (24) hours per day, seven (7) days per week.
Internet Support. For clarification, none of the Services outlined in this Exhibit A.1 or outlined in 4.D, if performed in accordance with DST's standard practices, constitute Exception Services. EXHIBIT B
Internet Support. Bank and Zale agree to cooperate and use commercially reasonable efforts to establish “apply and buy” capability for Zale internet sites and to provide Cardholders with on-line Account services such as, by way of example only and not by way of limitation, availability of Account information, as soon as reasonably possible following the Conversion Date, but in any event no later than one hundred eighty (180) days following the Conversion Date. Bank shall also use commercially reasonable efforts to provide in a timely manner on-line Account billing and payment services. Such capability shall conform to generally accepted banking industry standards, shall be as “user-friendly’ as reasonably possible and shall be competitive with similar sites offered by other credit card providers.
Internet Support. ElementLMS may provide Internet assistance to Licensee through access to a website that may include any of the following: a knowledge base, on-line case tracking, frequently asked questions, Updates and Upgrades, and Software documentation.
Internet Support. Wintergreen may develop, in addition to the telephone based support services, certain internet based support services.