Common use of INTERPRETER CONDUCT REQUIREMENTS Clause in Contracts

INTERPRETER CONDUCT REQUIREMENTS. Contractor shall ensure that, at a minimum, its interpreters comply with the following: (a) AN INTERPRETER CODE OF ETHICS. The DSHS Interpreter Code of Ethics (WAC 388-03-050) or the ATA Interpreter Code of Ethics are acceptable. (b) INTERPRET IN THE FIRST PERSON. Interpreter shall interpret as if they are the Client or the Purchaser. (c) PROFESSIONAL EXPECTATIONS. Interpreters shall: (1) Conduct themselves in the utmost courteous and professional manner when interpreting or conversing with Purchaser and/or Clients. (2) Respect cultural, political, socio-economic, and any differences between interpreters, Xxxxxxxxx, and Clients. (3) Refrain from any additional or side conversations with Clients, unless directed otherwise by Purchaser. (4) Refrain from entering into any disagreement with Purchaser and/or Clients while providing Interpreter Services. (5) Remain neutral and not interpret conversations in a manner that will direct a certain result or convey interpreter advice, position, or opinion, unless prompted by Xxxxxxxxx with additional instructions. (6) Safeguard Purchaser and Client information as required by federal and state law as well as Purchaser policies when identified and requested. Such information includes: ▪ Protected Health Information (PHI) ▪ Personally Identifiable Information (PII) ▪ Health Insurance Portability and Accountability Act (HIPAA), and ▪ Where applicable or requested by Purchaser, topic specific expertise - i.e., standard medical, specialized medical, court or legal, social service, corrections, and workers’ compensation.