Invoice Dispute Resolution Process Sample Clauses
The Invoice Dispute Resolution Process clause establishes a formal procedure for addressing and resolving disagreements related to invoiced amounts between parties. Typically, this clause outlines the steps a party must take to notify the other of a disputed invoice, sets timeframes for raising and responding to disputes, and may specify how payments should be handled while the dispute is pending. Its core practical function is to provide a clear, structured method for resolving billing issues efficiently, thereby minimizing disruptions to business operations and reducing the risk of prolonged payment delays or legal conflicts.
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Invoice Dispute Resolution Process. Licensee shall provide written notice of any dispute over an invoice and documentation and other evidence with respect to the underlying reason for the dispute within 10 business days of Licensee’s receipt of the invoice. The Parties shall promptly address and attempt to resolve the dispute within 10 business days of the dispute being brought to the attention of LogiSense. If the dispute is resolved in favour of Licensee, LogiSense shall re-issue an invoice for the agreed amount and Licensee shall promptly pay such invoice. If the dispute is resolved in favour of LogiSense, Licensee shall promptly pay such invoice.
Invoice Dispute Resolution Process. In the event Copa has a legitimate, substantiated reason(s) to believe that an error(s) has been made in a GE invoice for Supplemental Work, the following resolution process shall apply:
10.2.4.1 Copa shall provide written notice to GE which states both the amount and nature of the alleged error(s) within thirty (30) working days of the applicable invoice date;
10.2.4.2 Copa shall deduct the amount(s) being disputed from the invoice total, without penalty, pending an investigation by GE of the alleged error(s); however, Copa shall pay all non-disputed charges in accordance with Paragraph 10.2.1, above;
10.2.4.3 GE shall conduct an investigation of the disputed amount(s) and notify Copa of the findings of such investigation within ten (10) working days of receipt of notification. Upon mutual agreement of such resolution, Copa shall pay any and all amounts still owed to GE or GE shall credit Copa, as applicable and as promptly as possible, but in no event later than thirty (30) days following such resolution.