Common use of Lengthy Technical Assistance Clause in Contracts

Lengthy Technical Assistance. All Hotline calls that require extensive technical assistance MUST be handled through a logged Service call to xxxxxxxx@xxxxx.xx.xx and not through the Hotline. This includes but is not limited to the changing of GTINs or other product information where DP is attempting to retain an existing GTIN that contradicts the GS1 GTIN Allocation Rules or the GDSN Package Measurement Rules.

Appears in 9 contracts

Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement

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