Lenovo Responsibilities. Lenovo shall designate a Lenovo service representative as the point of contact for all communications related to the Services to be provided under the Agreement. The point of contact shall have the authority to act on behalf of Lenovo in all matters regarding the Agreement and shall: 5.1. establish and maintain communications regarding Services through Customer’s point of contact; 5.2. provide a project status report to Customer’s point of contact via email upon request; and 5.3. provide a clear escalation path for your concerns along with a list of the key contacts, telephone and email contact information prior to the start of Services.
Appears in 5 contracts
Samples: Asset Recovery Services Agreement, Asset Recovery Services Agreement, Asset Recovery Services Agreement
