Common use of Limitations of 911/E911 Clause in Contracts

Limitations of 911/E911. Atlantic Broadband will have you sign a 911 acknowledgement form when you execute the applicable Order Form. The FlexTrunk Service includes a 911/E911 function that may differ from the 911/E911 function furnished by other service providers or other voice services. As such, it may have certain limitations. CUSTOMER ACKNOWLEDGES AND ACCEPTS ANY LIMITATIONS OF FLEXTRUNK SERVICE WITH 911/E911. In order for 911/E911 calls to be properly directed to emergency services, Customer must provide Atlantic Broadband with the correct Customer location address for each telephone number and extension used by the Customer. If Customer moves the FlexTrunk Service to a different Customer location address or a different location within the Customer location address without providing the correct information to Atlantic Broadband, 911/E911 calls (i) may be directed to the wrong emergency authority, (ii) may transmit the wrong Customer location address, and/or (iii) FlexTrunk Service (including 911/E911) may fail altogether. Therefore, Customer must contact Atlantic Broadband before moving the FlexTrunk Service to a new Customer location address, or to a new location within a Customer location address. THE CUSTOMER LOCATION AND CALL BACK NUMBER WHICH WILL BE PROVIDED TO LOCAL 911 EMERGENCY SERVICES PERSONNEL WILL BE THE MAIN TELEPHONE NUMBER AND MAIN PHYSICAL LOCATION OF THE FLEXTRUNK SERVICE CONNECTION TO THE CUSTOMER’S PBX. IF CUSTOMER CONNECTS MULTIPLE LOCATIONS TO ITS FLEXTRUNK SERVICE, ONLY THE MAIN NUMBER AND LOCATION WILL BE DELIVERED TO EMERGENCY SERVICES PERSONNEL.

Appears in 4 contracts

Samples: Commercial Services Terms And, Commercial Services Terms And, Commercial Services Terms And

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