Limitations on Credit Allowances. No credit allowances shall be made for Service interruptions: 17.5.1 Due to the negligence or willful misconduct of Customer or Customer’s agents or contractors, or for noncompliance with any provision of the Agreement, including applicable tariffs, by the Customer or any other entity providing services, facilities or equipment interconnected with Service; 17.5.2 Due to the negligence or willful misconduct of a third party; 17.5.3 Due to the failure or malfunction of non-Company provided equipment, systems or services; 17.5.4 During any period in which the Company is not given access to Service or Service components for the purpose of repairing and restoring Service; 17.5.5 During a period in which Customer continues to use the Service on an impaired basis; 17.5.6 During any period in which Customer has released Service to the Company either for maintenance or for the implementation of a Customer request to change Service; 17.5.7 Due to circumstances or causes beyond the control of the Company.
Appears in 2 contracts
Samples: General Terms and Conditions, General Terms and Conditions
Limitations on Credit Allowances. No credit allowances shall be made for Service interruptions:
17.5.1 17.6.1 Due to the negligence or willful misconduct of Customer or Customer’s agents or contractors, or for noncompliance with any provision of the Agreement, including applicable tariffs, by the Customer or any other entity providing services, facilities or equipment interconnected with Service;
17.5.2 17.6.2 Due to the negligence or willful misconduct of a third party;
17.5.3 17.6.3 Due to the failure or malfunction of non-Company provided equipment, systems or services;
17.5.4 17.6.4 During any period in which the Company is not given access to Service or Service components Servicecomponents for the purpose of repairing and restoring Service;
17.5.5 17.6.5 During a any period in which Customer continues to use the Service on an impaired basis;
17.5.6 17.6.6 During any period in which Customer has released Service to the Company either for eitherfor maintenance or for the implementation of a Customer request to change Service;
17.5.7 17.6.7 Due to circumstances or causes beyond the control of the Company.
Appears in 1 contract
Samples: General Terms and Conditions
Limitations on Credit Allowances. No credit allowances shall be made for Service interruptions:
17.5.1 a. Due to the negligence or willful misconduct of Customer or Customer’s agents or contractors, or for noncompliance with any provision of the Agreement, including applicable tariffs, by the Customer or any other entity providing services, facilities or equipment interconnected with Service;
17.5.2 b. Due to the negligence or willful misconduct of a third party;
17.5.3 c. Due to the failure or malfunction of non-Company provided equipment, systems or services;
17.5.4 d. During any period in which the Company is not given access to Service or Service components for the purpose of repairing and restoring Service;
17.5.5 e. During a period in which Customer continues to use the Service on an impaired basis;
17.5.6 f. During any period in which Customer has released Service to the Company either for maintenance or for the implementation of a Customer request to change Service;
17.5.7 g. Due to circumstances or causes beyond the control of the Company.
Appears in 1 contract
Samples: General Terms and Conditions