Limitations on Support Services. 5.1 The Provider shall have no obligation to provide Support Services in respect of any issue caused by: (a) the improper use of the Hosted Services by the Customer; or (b) any alteration to the Hosted Services made without the prior consent of the Provider.
Appears in 8 contracts
Samples: Cloud Software Agreement, Software as a Service Agreement (Saas), Software as a Service Agreement (Saas)
Limitations on Support Services. 5.1 The Provider shall have no obligation to provide Support Services in respect of any issue caused by:
: (a) the a)the improper use of the Hosted Services by the CustomerUser; or
(b) any alteration to the Hosted Services made without the prior consent of the Provider.
Appears in 1 contract
Samples: Services Agreement
Limitations on Support Services. 5.1 5.1. The Provider shall have no obligation to provide Support Services in respect of any issue caused by:
(a) the improper use of the Hosted Services by the Customer; or
(b) any alteration to the Hosted Services made without the prior consent of the Provider.
Appears in 1 contract
Samples: Software as a Service Agreement
