Common use of Logical Access Control Clause in Contracts

Logical Access Control. Logical access control procedures are in place, designed to prevent or mitigate the threat of unauthorized application access and data loss in corporate and production environments. Employees are granted minimum (or “least privilege”) access to specified Genesys systems, applications, networks, and devices as needed. Further, user privileges are segregated based on functional role and environment. Administrative controls set or restrict agent/user access to certain actions, setup areas, departments and folders. The Genesys operational system is only accessible with an authorized username (or email) and password combination. Usernames (and emails) must be unique throughout the entire Genesys system, and minimum password length and complexity requirements are enforced. Enhanced password controls, including initial login reset, rotation, aging, non-reuse and incorrect password lockout, are available to administrators in the user configuration settings. Single Sign On (SSO) integration is available to Enterprise subscribers using XXXX 2.0-compliant user management systems. User logins to Genesys are logged and reported within the application. Access to these reports can be restricted using permission settings.