LOSS OR DISCLOSURE OF CLIENT RECORDS OR INFORMATION. The Contractor shall have and comply with policies and procedures to protect confidential client records and information from loss, unauthorized disclosure, or data breaches (hereinafter collectively referred to as “loss”), and shall make those policies available to DHS. The policies and procedures shall address how client records and information will be maintained, transmitted, stored, and secured to protect against any loss. The policies and procedures shall also address the steps that will be taken in the event of any loss to notify, protect and reimburse those impacted by the loss against potential damages as well as to prevent future losses. The Contractor shall be responsible for any loss of client records or client information by it or its representatives and for any and all costs, remediation (including but not limited to credit monitoring), and damages associated with such loss. In the event of a loss, in addition to any actions required by the Contractor’s policies and procedures, the Contractor shall notify the following individuals of the loss no later than 24 hours after it is discovered: a. The DHS signatory on this Contract; b. The DHS Risk Manager; and c. The client or the client’s parent(s) or legal guardian.
Appears in 2 contracts
Samples: Professional Services, Professional Services
LOSS OR DISCLOSURE OF CLIENT RECORDS OR INFORMATION. The Contractor shall have and comply with policies and procedures to protect confidential client records and information from loss, unauthorized disclosure, or data breaches (hereinafter collectively referred to as “loss”), and shall make those policies available to DHS. The policies and procedures shall must address how client records and information will be maintained, transmitted, stored, and secured to protect against any loss. The policies and procedures shall must also address the steps that will be taken in the event of any loss to notify, protect and reimburse those impacted by the loss against potential damages as well as to prevent future losses. The Contractor shall be responsible for any loss of client records or client information by it or its representatives and for any and all costs, remediation (including but not limited to credit monitoring), and damages associated with such loss. In the event of a loss, in addition to any actions required by the Contractor’s policies and procedures, the Contractor shall notify the following individuals of the loss no later than 24 hours after it is discovered:
a. The DHS signatory on this Contract;
b. The DHS Risk Manager; and
c. The client or the client’s parent(s) or legal guardian.
Appears in 2 contracts
Samples: Governmental Entity Contract for Services, Governmental Entity Contract for Services
LOSS OR DISCLOSURE OF CLIENT RECORDS OR INFORMATION. The Contractor shall have and comply with policies and procedures to protect confidential client records and information from loss, unauthorized disclosure, or data breaches (hereinafter collectively referred to as “loss”), and shall make those policies available to DHS. The policies and procedures shall must address how client records and information will be maintained, transmitted, stored, and secured to protect against any loss. The policies and procedures shall must also address the steps that will be taken in the event of any loss to notify, protect protect, and reimburse those impacted by the loss against potential damages as well as to prevent future losses. The Contractor shall be responsible for any loss of client records or client information by it or its representatives and for any and all costs, remediation (including including, but not limited to to, credit monitoring), and damages associated with such loss. In the event of a loss, in addition to any actions required by the Contractor’s policies and procedures, the Contractor shall notify the following individuals of the loss no later than 24 hours after it is discovered:
a. The DHS signatory on this Contract;
b. The DHS Risk Manager; and
c. The client or the client’s parent(s) or legal guardian.
Appears in 1 contract
Samples: Contract for Services