Common use of Low Priority Software Errors Clause in Contracts

Low Priority Software Errors. i) Low Priority Software Errors may be reported via telephone, email, or through the My DI Community, and/or the Customer Web Portal (as specified in the table in the Exhibit, attached to this Schedule by reference, for the specific Software license type. ii) DI will acknowledge Low Priority Software Errors within forty-eight (48) hours of the initial contact.

Appears in 2 contracts

Samples: Agreement for Instrument Manager™ (Subscription) Maintenance and Support Services, Maintenance and Support Services Agreement

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Low Priority Software Errors. i) Low Priority Software Errors may be reported via telephone, email, or through the My DI Community, and/or the Customer Web Portal (as specified in the table in the Exhibit, attached to this Schedule by reference, for the specific Software license typetype (e.g. On-Premises or Cloud-Based Solution). ii) DI will acknowledge Low Priority Software Errors within forty-eight (48) hours of the initial contact.

Appears in 1 contract

Samples: General Terms and Conditions

Low Priority Software Errors. i) Low Priority Software Errors may be reported via telephone, email, or through the My MY DI Community, and/or the Customer Web Portal (as specified in the table in the Exhibit, attached to this Schedule by reference, for the specific Software license type. ii) DI will acknowledge Low Priority Software Errors within forty-eight (48) hours of the initial contact.

Appears in 1 contract

Samples: Maintenance and Support Services Agreement

Low Priority Software Errors. i) Low Priority Software Errors may be reported via telephone, email, or through the My DI Community, and/or the Customer Web Portal (as specified in the table in the Exhibit, attached to this Schedule by reference, for the specific Software license type. ii) DI will acknowledge Low Priority Software Errors within forty-eight (48) hours of the initial contact.

Appears in 1 contract

Samples: Maintenance and Support Services Agreement

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Low Priority Software Errors. i) Low Priority Software Errors may be reported via telephone, email, email or through the My DI CommunityMY DI, MY Community and/or the Customer Web Portal (as specified in the table in in the Exhibit, attached to this Schedule by reference, for the specific Software license typetype (e.g. On-Premises or Cloud-Based Solution). ii) DI will acknowledge Low Priority Software Errors within forty-eight (48) hours of the initial contact.

Appears in 1 contract

Samples: Master Agreement

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