Common use of MAINTAIN TRACKING SYSTEM Clause in Contracts

MAINTAIN TRACKING SYSTEM. Contract Dealers should maintain a “tracking” system with information on the below responsibilities. - Note when an agency reports a problem with description of problem; - Contact repair facility and schedule diagnostics/repair; - Notify the agency of the repair facility/appointment date/contact person; - Communicate with repair facility until repair is complete; - Notify the agency that the vehicle is ready for pick up; - Follow-up with agency to confirm that the repair resolved the problem;